[{"id":185005,"personPtyId":40171295,"firstName":"Howard","lastName":"Krick","titleText":"Sales","shortBioText":"Grew up in Niles, IL went to St. Isaac Jogues School and Notre Dame HS in Niles. Former Streamwood Park Commissioner 2004-2009. Hanover Township Trustee 2009-2016. Streamwood girls softball coach 2002-2012. Lives in Elgin, IL My cell number is 630-235-5722 if you need any information.","emailTxt":"hkrick@geraldauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":227,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/ea6bc4e6717e.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":524131,"personPtyId":51010848,"firstName":"David","lastName":"Shapiro","titleText":"Sales Consultant","shortBioText":"I aim to provide an easy and enjoyable sales experience to all my clients. Based on my clients\u001a wants and needs, I will work to pair them to a vehicle they will fall in love with.","emailTxt":"dshapiro@geraldauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/3d1c45dc789a.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":582478,"firstName":"Chris","lastName":"Rafalski","titleText":"Sales Manager","emailTxt":"crafalski@geraldauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/68d506526653.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":391540,"personPtyId":40186669,"firstName":"William","lastName":"Sammauro","titleText":"Finance Manager","emailTxt":"wsammauro@geraldauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/4353405169d7.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":150313,"personPtyId":40169696,"firstName":"Vinod","lastName":"Anslem","titleText":"Sales","emailTxt":"vanslem@geraldauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/1e4616e5f8f6.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":91304,"firstName":"Paul","lastName":"Gawel","titleText":"Internet Manager","emailTxt":"pgawel@geraldauto.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/95a141e1d8d4.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":577034,"personPtyId":40178976,"firstName":"Sean","lastName":"Kastrati","titleText":"Management","emailTxt":"skastrati@geraldauto.com","combinedEmpAvgRatingNbr":3.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/a4bf583a40c4.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":576563,"firstName":"John","lastName":"Cozzani","titleText":"Sales Consultant","emailTxt":"jcozzani@geraldauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/bd372e7a0a17.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":91286,"firstName":"Boris","lastName":"Gerdov","titleText":"Management","emailTxt":"bgerdov@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/ef3de1fe-8ee0-4e0e-a1ed-39aa972bf0bf.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":91296,"personPtyId":40953279,"firstName":"Keevin","lastName":"Pullen","titleText":"Sales","emailTxt":"kpullen@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/aeaf827ce47a.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":130613,"firstName":"Mark","lastName":"Jillich","titleText":"Service","emailTxt":"mjillich@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/94d11008-3b9b-4ed2-9205-14f5223e0e92.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":370557,"personPtyId":40969548,"firstName":"Manny","lastName":"Urdaneta","titleText":"Sales Consultant","emailTxt":"murdaneta@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/b530c13bc5d5.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534853,"firstName":"Jose","lastName":"Torres","titleText":"Service","emailTxt":"jtorres@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/27709bc2501e.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534852,"firstName":"Saul","lastName":"Cabrales","titleText":"Service","emailTxt":"scabrales@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/6b1607209120.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534855,"personPtyId":47261759,"firstName":"Anthony","lastName":"Zobjeck","titleText":"Service Advisor","emailTxt":"azobjeck@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/366710f4cb1e.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":91285,"firstName":"Bobby","lastName":"Jones","titleText":"Sales","emailTxt":"bjones@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/1a75c830649f.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563288,"firstName":"Brad","lastName":"Brost","titleText":"Sales Consultsant","emailTxt":"bbrost@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/39dc750e8e45.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":580359,"firstName":"Angel","lastName":"Eno","titleText":"Internet Sales Consultant","emailTxt":"aeno@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":600442,"firstName":"Kevin","lastName":"Green","titleText":"Finance","emailTxt":"kgreen@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":595873,"firstName":"Carlos","lastName":"Jimenez","titleText":"Sales Consultant","shortBioText":"As a husband, father of four and grandfather I understand the importance of having a safe vehicle that also fits a families need. My goal is to make sure you get the best vehicle possible and the service you deserve.","emailTxt":"cjimenez@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/7bed08d93a80.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":595992,"firstName":"Gerald","lastName":"Vashon","titleText":"Sales Manager","emailTxt":"gvashon@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/27dd804988cf.jpg","drDealerId":5754,"industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":589002,"firstName":"Leo","lastName":"Espinoza","titleText":"Sales Consultant","emailTxt":"lespinoza@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/dfda07829826.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585965,"firstName":"Sherif","lastName":"Alnuaimi","titleText":"Sales Consultant","emailTxt":"salnuaimi@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/4cb62d0381a6.jpg","drDealerId":5754,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1554076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612971,"firstName":"Sofia","lastName":"Andrade","titleText":"BDC Rep","emailTxt":"sandrade@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":613990,"firstName":"Tanya-Marie","lastName":"Okoye","titleText":"Internet Sales Consultant","emailTxt":"tokoye@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":534851,"personPtyId":47590982,"firstName":"Thomas","lastName":"Huhn","titleText":"Service Manager","emailTxt":"thuhn@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5754/employees/ccb32dc1bab1.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":611570,"firstName":"Xander","lastName":"Castro","titleText":"Sales Consultant","emailTxt":"xcastro@geraldauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5754,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Gerald Nissan

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 3:30 PM

Gerald Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2004

Gerald Nissan, located at 1575 Ogden Ave in Naperville, IL, is your premier retailer of new and used Nissan vehicles. Ou

...

r dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Nissan vehicle or the Pre-Owned car, truck or SUV of your dreams today!

"Home of the Lifetime Warranty!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$29.99 and up*

Air Filter Replacement

$38

Brake Replacement

$265

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2078 lifetime reviews. Includes reviews of Gerald Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    Communicate outside corporate business hours. Quick options for alternate buying choices. Shuttle for picking up customer. Good location. Test drive area.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    I was really upset because I call at least 7 times trying to make on appoitment for service, no body unswer in the service department to make the appoitment.... I think I shoul be have better service.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 2, 2017

    They did everything possible to ensure the transaction goes smooth. From the sales person, the finance manager to the manager of the store, all of them... were awesome

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    Saul has great customer service and gives the customer options regarding repairs needed. The store is always clean and I would recommend buying a car from... this location

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Shauvonna. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities... as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 11, 2019

    Personalized service. Mechanic actually came out and rode passenger while I explained a tire noise to him. I can depend on Gerald to perform only the... required and appropriate repairs. Great service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Howard, thank you for the feedback! We are happy to hear about your positive experience at Gerald Nissan of Naperville, and we are grateful you chose ...us for your automotive needs. We look forward to working with you again in the future! Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 7, 2019

    Personal touch and text messages were what I liked Sevices were quick and the facility had a lot of magazines

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, court...eous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 6, 2019

    Scheduling a service call is a breeze on line. The service reps keep me informed all the time by phone. Repairs are done quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact me or visit us if you need anything else. Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 5, 2019

    It was good, although I didn't expected maintainance for so many items but I was fine considering Brakes are critical for the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vansh, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfi...ed with the overall experience. We look forward to working with you again! Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 5, 2019

    Greeted immediately. Service writer immediately attended to our service needs. Service needs understood. Made to feel welcome. Waiting area was nice. Meet... with a salesman and inquired about a new car. Not pushy. Very informative and professional. Car ready and service completed to our satisfaction within one hour. Would return for service. Did not purchase car here but am going to use this store for service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with ...a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

  • 5.0 out of 5
    October 4, 2019

    The approach, the attitude, and the professionalism of the team (the sales agent, John Cozzani, and the manager. The patience and conversation with the... experienced sales agent were the key to pick up the right vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Frank Pizzirulli, General Manager fpizzirulli@geraldauto.com

View More Reviews