Allen Honda

Most unethical unscrupulous dealership I have ever been to. I sold cars for almost twenty years and have never seen anyone abused their customers the way this dealership does. I dealt with the general manager. Talk about a bait and switch with hidden fees everywhere. Two different contracts both of them hiding the fact they were overcharging for everything. Beware run the other direction.

We went to Allen Honda after shopping at a couple of other dealers in College Station. We met Mark Trosclair and he helped find the vehicle we were looking for, at the price we wanted to pay. It was so easy making this deal and getting down the road. Shout out to Brandy for making the paperwork quick and easy. BTW, Rusty your the man!

I have never been taken advantage of more in my life as a disabled veteran. Mandatory dealer options and a "market adjustment" increased the sale price to $10,000 above msrp. They did not explain this prior to the sale and only discussed payments. Buyer beware!

The service department replaced the radiator and ac lines, before driving 2,000 miles after the dealership made the repairs, transmission had radiator fluid in the system and Allen Honda basically said to bad so sad and the car is not operational without spending an additional $7,000 to fix a problem that did not exist before the service department worked on the vehicle. This is the worst experience and was unpleasantly surprised by the outcome.

Poor customer service. Wait time was WELL past what I was told. Asked for a quote on another repair and have yet to receive information on how to order or schedule. Sent several emails and no one has contacted me.

We came into Allen Honda unsure if we were buying or not. Mark Trosclair (sales associate) met us at the door and helped us every step of the way. He answered every question professionally and if he didn’t know the answer, he found someone who could help. We also met Jake Fredrickson (sales manager) who was very friendly and knowledgeable as well. Mark walked us through the service center which was immaculate. After we decided what vehicle we wanted the process was smooth as butter. Cassie Roe in finance helped us fill out paperwork and we were good to go. Everyone we met was super friendly. I highly recommend anyone who wants good service and great automobiles go to Allen Honda

There’s only 1 Honda Bob, sold us 2 new vehicles so far! Highly recommend this dealership. Honest and straightforward. Excellent service department, always complete visibility on exactly what needs to be done and how much and why. Buying cars here is a snap. Tell them your bounds and what you want and your half way there. They work pretty hard to meet your target. Both Bob and Brandy were easy to work with, I forget the sales manager, but he was attentive to our needs and took care to get us a good deal and on the road pretty rapidly.

We went by Friday just to look at cars. But thanks to Damian Fierro our salesman we came out owning one heck of a ride. He was very attentive and super nice. Answered all of questions and explained in our language (Spanish) so that we could better understand everything. Will definitely be recommending people to go ask for him for their new car needs.

Came in to trade an old car and drove off in a 2022 and for them to tell me i get free oil changes for 6 years really blew my mind! Thanks to Juan Mccllough , He was awesome and had Great service... I highly recommend this dealership!!!!!

This a shout out to Mark Trosclair, Sales Associate at the College Station dealer. I needed to trade in the car I had for one that was easier for me to get in and out of. I went to the dealership and left with a vhicle that suits me wonderfully. Mark's service was excellence and I was perfectly satisfied with the deal we made.