Unique Auto Sales

Rectangle 48
Sales

Unique Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2012

Let Unique Auto Sales show you how easy it is to buy a quality used car in Richmond. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

...



Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive.

"Guaranteed In-House Financing with No credit check!"

Reviews

4.0 out of 5 4.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    August 31, 2018

    While traveling I wound up broke down on the side of the road in Kentucky on August 30th, 2018 when Id just I purchased the car a couple months earlier... on June 16th. This was mostly disappointing because friends and co-workers did warn me about returning the car Id purchased from Unique Auto Sales. The car seemed to be running fine for the first two months but as soon as I tested it truly by driving over 8 hours from Virginia to Kentucky, I found myself stranded on the side of the road at 2 a.m. Because of a busted water pump, the engine failed. If you're considering buying a car from Unique Auto sales with no ability to fix it up yourself I highly recommend reconsidering. I'll tell you now all the horror stories you'll hear are very true , they fix the cars up just enough to get you from A to B for a little while and eventually you will be paying for all of the repairs yourself if you arent smart. I was lured by the no credit check as I imagine most people who go there are and though it is tempting to drive away with a car as soon as you can, it's honestly not worth it when youre left with such a large car payment and such a high APR if you finance through them.

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First off I can't go into any specific details on your purchase because we sign a privacy policy with every customer. But to answer your concerns..., we highly recommend each customer purchase an extended service contract on each unit to cover such situations. There is no way to fix a water pump just enough to get from A to B, for two and half months, in fact, city driving from stop light to stop light is more strenuous on any engine parts than highway miles. The service contract also covers towing & rental car if needed. They also pay for all repairs except the first $100.00. You were more than welcome to arrange your own financing but if you didn't then you choose for us to do it for you then that the APR and car payment was set by the lender, not Unique Auto Sales. Sorry for your unfortunate issues, hope you have experiences in the future.

  • 5.0 out of 5
    June 16, 2018

    I purchased a car from Unique Auto Sales and I am very pleased. I worked with Mr. Will and 1 other employee. I found their services to be very professional,... efficient and helpful. Carolyn

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 24, 2012

    I just bought a 2001 Mercedes E320 at this dealer. It was my first experience purchasing a vehicle from a small dealer. Being a single woman, I was a little... nervous. Well, I was pleasantly surprised!! The sales manager was very helpful and said to enjoy a 20 minute or so test drive. (Another place I went was 10 minutes no exceptions). I had a concern about the ABS light coming on and he promptly said he would have it checked and to my surprise he had it checked and repaired quickly. We were able to reach a deal after some gentle negotiation and I got a great deal that I am very happy with. When I went to pick up the car, he even had a new inspection sticker put on for me. I got a guarantee and 30 day tags for my convenience as well. Ladies (and gentlemen) please don't hesitate to visit Unique Auto Sales to purchase a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2016

    Awesome place to shop, very easy process. In & out 30-45 mins. Very nice quality vehicles.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2015

    I chose Unique Motors to do upholstrey work on a antique vehicle. He promised three weeks and got it back four months later. The job was still not completed... after two extra weeks. It was worst craftmanship I have ever seen. Door panels were not done in a quality fashion, carpet was not streched. screws were missing, headliner had wrinkles. I could go on and on. Larry talks a good game, and expexcts to get paid for good quality work. I will never take a vehicle or buy a vehicle from this dealership ever again. This has been one of the worst experince ever. Now I have to pay more money to have someone to do the vehicle all over. Money and Time wasted.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    In no way, shape or form is the upholstery shop related to the auto sales business. They are two totally separate businesses. This is not a valid revi...ew.