Murray's Elite Imports

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 24, 2019

    This dealers financial troubles have caused me nothing but troubles. Sold a vehicle with no title. Caused me insurance lapses, a suspended license twice... now. Had to borrow vehicles for approx. 30 days because it could not be legally put on the road due to no registration (although I paid for this to be registered). Had to conduct a DMV investigation....again missed work, a lot of dmv trips...and shocker I am NOT the only customer dealing with this. The investigator made dealer properly register and title my vehicle and now 6 month later still dealing with his false promises as once again my license is being suspended for his check bouncing while registering it!!!!! I wish I was kidding. And I am not even getting to the point that it has had check engine lights on non stop and currently still on. Don't do it. "Uncle Kenny" will NOT take care of you as promised.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 8, 2017

    Ken was amazing to work with and my new to me car is amazing! I would and will recommend Murray's Elite International to family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donna, How Nervous you where when you first called This review means the world to me I will always treat my customers as family for without you and yo...ur trust, there would be No Murrays Elite Imports. God Bless It Was My Pleasure To Serve You. Ken Murray

  • December 16, 2017

    Amazing It Was So Much Fun With Ken , Very Trust Worthy I Love My BMW I Owner , No Accidents 6.5 % Financing Kenny Being A Mechanic Went Threw The Vehicle... For Me . Oh And A Warranty I Have No Worries Because I Bought From You. Thank You Kenny !! Tiffany H

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tiffany Thank You So Much You Where Wonderful To Work With I Thank You For Your Trust "Which Is Hard In The Business Because Of A Bad Few" You Can Bu...y A $42700 BMW X5 From A Independent Dealer I Stand In The Same Auction Lane With Franchised Dealers, We All Get Our Cars From The Same Places . Again I Cant Wait To See You Again. Happy New Year. Kenny

  • 5.0 out of 5
    April 5, 2017

    I went to Murray's elite imports looking for a new to me truck. They had what I was looking for at a very affordable price. After talking with Kenny there,... he worked with a few lenders to get me a payment I was able to afford. While I was talking to and doing paperwork work with Kenny, he was very kind to offer my less then entertained significant other the remote to his TV service. Over all I was pleased with the great price, excellent service and variety of vehicles they had to choose from. Kenny definitely made the car buying process fun and enjoyable. I will be checking back with him for future vehicle purchases. I would definitely recommend him to anyone looking for good service and a friendly atmosphere. Thanks Kenny

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aaron Your the best !! You drive all that way, passing Hundreds of auto dealerships to Buy from us !!! And your thanking me . Im honered to have ser...eved you and your future Bride "Cant wait for the wedding" !! it was a lot of fun 2.79% financing wasn't bad either. May God Bless you and yours. I look forward to serving you in the future Regards Ken Enjoy That GMC Nevada Limited Edition

  • 5.0 out of 5
    January 29, 2017

    I just bought a car through Ken the other day.... I test drove the car on a Monday, made the deciding factor on Tuesday but I couldn't get back there until... Friday since I was going to be out of town. I called Ken and told him I wanted to he car but couldn't get back there until Friday. Ken took my word and pulled the car from the line for me. I went back there Friday to pay and sure enough, the carea was pulled from the line. I have NEVER seen a car dealership make the pleasure of buying a car so easy and so fun at the same time. What won my business wasn't the car..... it was the honesty and the way Ken does business. I couldn't believe how honest, truthful, trustful, and personable Ken was. For as long as Ken is in business, I will be returning to him and him only for my cars. I would/will recommend anyone to go for a great buying experience. Ken, thank you again for a great experience and making it so easy for me as well as getting me on the road in a day of purchase! V/R, Curtis Grace

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Curtis After Telling You The Vehicle Had New Brakes All The Way Around , Battery, Oil Changed. Not Knowing You Where A Mechanic I would Of Been In Tr...ouble If I Wasn't Truthful. Your Right I Enjoyed Myself. Buying A New Car Should Be Exciting And Fun Your Getting A New Vehicle. God Bless And I Thank You . Ken Murray

  • 5.0 out of 5
    December 11, 2016

    Kenny did a great job finding a truck in my budget and that fit my needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow Thank you so Much Sarah Owning A Horse Farm Put Us Threw The Test Of Finding The Perfect Multi Purpose Truck.. It Was Our Pleasure To Serve You. M...ay You Be Blessed In All You Do And Your Travels Ken Murray

  • 5.0 out of 5
    October 14, 2016

    Ken was extremely personaable and down to earth, treated me with respect and never talked down to me. I visited a few dealerships before murrays and felt... so uncomfortable i ended up leaving. He went out if his way working with me and he made the whole car buying experience fun and easy. I highly reccomend Murrays elite imports!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heather, Your Experience At The Large Franchised Dealership Is The High Pressure, Fast Passed Way They Do Business Im Sorry For What They Put You Thre...w. You Where Smart Enough To Walk Out And Go To Another Dealership I Thank You For Choosing Murrays. I Did My Best To Make It An Enjoyable Car Buying Experience "Your Getting A New Vehicle It Should Be Exciting Fun" Thank You And Enjoy Your New Yukon Denali A Perfect Match "Looking Good" Your The Best!! Kenny

  • 5.0 out of 5
    August 9, 2016

    Ken was great to work, and hooked me up with a good loan!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bill This was a total pleasure meeting you and your wonderful family. The Lincoln Fits you perfect. I Pray your blessed for many years to come with y...our new MKZ AWD Thank You Sir. Ken Murray

  • 5.0 out of 5
    May 4, 2016

    I have been looking for a vehicle with third row seating for my Nephew Stephen Trombley Jr. I searched on line ,after researching vehicle condition, mileage... and best price; we decided to visit Murray's Elite at 5248 Ridge Rd. west in Spencerport NY. The owner Ken Murray was friendly , and not pushy. We looked over a beautiful 2007 Ford Explorer Eddie Bower , took the vehicle for a test drive, and were extremely surprised at how well the vehicle handled. Brand new brakes all the way around, no paint work, clean inside and out. having been around the car business for many years, I knew this vehicle was already priced well below market value, but decided to ask Kenny if we could do any better on the price, without any hesitation Kenny threw a number at us that we were completely satisfied with , and immediately made the purchase. Thank you Kenny for a great deal on a great ride, and thank you mostly for your friendly, and professional approach. you're awesome to work with, and without doubt the condition and pricing of your inventory was a deciding factor in us making the purchase, not to mention the great price. Thank you , I will send you some customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ed Thank You For Bringing Your Family Member In to My Store I Appreciate The Kind Words And Trust. It Was A Total Blast Meeting Your Family And The Ex...citement When He Was Approved At 1.99% Financing. My Family And Thank You I Look Forward To Meeting you Again In The Future . God Bless And Thanks Again Regards Ken Murray

  • 5.0 out of 5
    April 29, 2016

    We just bought our new vehicle yesterday and I can't even begin to say how easy, quick and (believe it or not) FUN Kenny made our experience. We are very... thankful to have found not only the perfect car for us, but the best person around to buy it from! He took care of everything in the most expedient way, and we couldn't be happier. Thank you!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. and Mrs. Armstrong Wow Thank You. It Was A Pleasure Serving You. Back At Ya It Was A lot Of Fun !! And Way To Go Girls On Winning My First Ever Co...loring Contest. Jessica Are You Sure You don't Want Your Baby Back!! "I'm Waiting For Someone To Steal It" Kidding Of Corse. God Bless , My Family And I Thank Your Wonderful Family For Trusting Murrays Elite Imports

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