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North Park Lexus

(640 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 9:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–9:00pm
Tuesday 8:30am–8:00pm 7:30am–9:00pm
Wednesday 8:30am–8:00pm 7:30am–9:00pm
Thursday 8:30am–8:00pm 7:30am–9:00pm
Friday 8:30am–8:00pm 7:30am–9:00pm
Saturday 8:30am–7:00pm 8:30am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Lexus from DealerRater.

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Replacement of dash board per Lexus recall bulletin.

After over 3 years of waiting for replacement parts from the manufacturer we received notice that the dashboard was available (still waiting for door panels) The installation service was scheduled with a "loaner" provided. Ms. Erica Dominguez was the service manager who oversaw the service and we are delighted with her attention, professionalism and efficiency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Quality

The quality of the dealership management and service matches that of the car -- Top Quality all the way. The Sales Manager was also involved in the negotiation of this sale and was 100% supportive of resolving the air-bag recall inconvenience. It was a win-win situation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lexus Lady

Through the years, I have consistently received very prompt, efficient, and excellent service. Everyone connected with this dealership is pleasant and anxious to please. I also like having a Lexus Car when a "loaner" is necessary. The Service Advisor (Erica) is superb and schedules service in a most timely manner. The mechanics I have had service my vehicle, are knowledgeable and caring people who leave the car clean and the way it was found. Although there is another location within closer proximity to my residence, I still go the original site where I first purchased my vehicle because of this great service and my personal Service Advisor (Erica). I highly recommend this facility for the purchase of a vehicle, for service, or for any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, great workmanship.

Dealership has excellent service personnel, that communicate with personally. They keep you up to speed on all matters pertaining to vehicle service. They do excellent work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Professional and Personable

Each visit is like being home. I am confident in the service provided. I am confident the job will be done right. All employees are very professional and give the personal touch!!! I wouldn't trust anyone else with my vehicle!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Professionalism and customer courtesy . Wish there was a dealership in Corpus Christi. Like the snack bar. Need to have cookies in the morning. Love the Lexus and North Star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor, Scott Barranco is the greatest.

I will always bring my Lexus in for service because of the service and courtesy of the sales representative. Whenever I have a question about my car the sales representative will always be eager and ready to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealer shop in town

I love Benz and Bmw because of their logo but I always buy Lexus because of their service and value...this is my 4 th Lexus and for sure will buy more lexus whenever I need a new car....lexus car has a better ride ...prices are better compared to the rival Bmw and Benz and ride is deffinelty better than them.... More than anything they treat u the best u feel good about yourself when u buy with them.... I love them and will only and only buy with them for the rest of my life...I do like Lamborghini so one day I might do that till than only lexus all the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VIP treatment

Easy to make online appointment. Fast service even if you wait. Courtesy car not a problem. Good communication. Quick checkout. Customer waiting area clean, comfortable. "While you wait" perks are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

WOW what a treat!

Erik Joseph, our sales representative was the BEST! He answered all of our questions. He didn't pressure us during the sales process and didn't try to sell us something we didn't need or want. I will highly recommend him to people who are interested in purchasing a Lexus. David, his sales assistant spent over an hour with us going over all the electronics and the bells and whistles of the vehicle we purchased. Very patient and knowledgeable! We also met Erika, our service writer. She gave us her personal cell number to contact her to schedule our service appointments. All of the people we dealt with were very friendly and all of them asked us if there was anything we needed.. This was by far the best car buying experience we have ever had! They treated us like we were a member of their family! I would highly recommend North Park Lexus to anyone wanting to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.