North Park Lexus

We received excellent service from the Sales Rep to the finance Dept. We had decided to wait for another year but the Sales Mgr worked together with our Sales Rep to make deal happen.

We bought our RX350 new three years ago and have always returned for the scheduled maintenance. The service department is fast, efficient, thorough, and always wants to know if there are any problems or questions about the car. Scott is excellent to work with; we trust and value his expertise and commitment to the Lexus brand.

As always my visit to service my Lexus was excellent, I appreciate How Mr.Scott takes his time to answer all my questions and , I know I can trust him because he is very honest .

The service adviser was very efficient and polite. He made sure I knew what was wrong with the car and answered all my questions. Satisfied with the service.

I recently took my 2015 GS for 20K mile scheduled service. Setting the appointment was easy, and the scheduler was able to work with my scheduling needs. The service promptly began within minutes of my arrival. John Barecky (Certified Service Consultant of record) displayed his usual level of exemplary customer care and concern, kept me informed of the service progress, and returned my car to me washed perfectly. NP Lexus of Dominion is a class act, and is the product of their exceptional, professional team members. John is predictably on his game each and every time I bring my vehicle in for service. Thank you John! Rodney Rice

Mr. Gabriel Martinez was very knowledgeable about car. Answered all my questions and made my buy very easy to complete. I have bought another car from him already for my sister as Christmas gift. Again very helpful and smart. I will send my friends to him. Thank you , Mr,Matinez.

I dropped off my GS350 F sport to have new sensors installed and while there had the oil change. Service was done in a reasonable time. I was provided a loaner vehicle which I really appreciate. Lexus north park is the best move I did since 2004. Thank you Scott.

Again I was very pleased with this dealer and the employees taking care of you the moment you turn into the garage station. Your appointment sheet is ready, your advisor is there to explain to you what needs to be done, price, and what to look for in the future. As well I do enjoy the benefit of the "goodies" along if waiting no more than 2 hours. I am always looking forward to the check up as I know I will be well treated by every one...and the car will be impeccably clean when I leave. M. Rodriguez

I have bought 4 Lexus vehicles in 10 years and their service has been the best. I have had Land Rover, Cadillac SUV and GMC Denali SUV. Since I bought the first Lexus I have kept going back to them to get a new one. Lexus IS a reliable car. When I take it to be serviced they take good care of the customer. The waiting area while your car is being serviced is clean and comfortable. Great overall experience.

It is odd to feel like a trip to get your car service is a pleasurable experience, but it really is at this service department.