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CarLink

(183 reviews)
Visit CarLink
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(973) 975-4965 (973) 975-4965

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarLink from DealerRater.

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Great customer service, easy to deal with the sales

Great customer service, easy to deal with the sales department. 5 start all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ashton was extremely helpful in finding me the right car.

Ashton was extremely helpful in finding me the right car. I test drove 3 and decided on the 2015 Suburban. Initially the vehicle had a few issues but they were fine fixing the few items and did so right away. I would highly recommend Ashton as well as CarLink for purchasing your next vehicle! Trustworthy, honest and reliable! I’d give 6 stars if possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience at CarLink was excellent and I would

My experience at CarLink was excellent and I would recommend them to anyone who is looking for a nice and affordable car. It was the most effortless car-buying process I've ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had exquisite help, and everyone was beyond respectful.

I had exquisite help, and everyone was beyond respectful. Would definitely recommend this carlink to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank you for all the great service!

I bought car from them and after two and a half months I

I bought car from them and after two and a half months I found out the engine needs replacement. I contacted them for help and they refused. If you like getting ripped off then Carlink is for you. This place is ONE HUGE LEMON TREE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

You should be ashamed of yourself for taking advantage of hard working people with lies and deception. You deserve loose everything

Lemon Tree

I bought a car from them after two and a half months the engine misfires. The engine was shot. I called to have them fix the problem and they told me because I had a 30 day warranty I'm stuck with it. They will sell you a bad car and refuse to help you. DO NOT BUY A CAR FROM THEM. YOU WILL GET RIPPED OFF

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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They sold us an expensive "bumper to bumper" (as it was

They sold us an expensive "bumper to bumper" (as it was explained) "platinum" extended warranty. After several problems, we've found out that the warranty doesn't actually cover anything that might go wrong with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't do it!!!!

Stay away!!!! From my experience they sell lemons. They treat you great until you hand over your cash. Then if you have any issues with the car such as a check engine light your on your own. And they blame you for it lol. Dint say I didn't warn you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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SCAMMERS!!!!!!

I bought a 2012 VW TIguan , the vehicle drove great, on the test drive .I was never offered a warranty, because the car is "OLDER" Victor put the plates on my vehicle , he then receives a text messages stating the PCV valve was bad on the vehicle but assured me the vehicle would be fine, they ordered the part and do not be alarmed if the check engine light comes on it won't affect the driving of the vehicle. I explained to them my son was home on leave from the military he hit black ice totaled my vehicle and i am a hard working single Mom. Check engine light comes on before i arrive home at about 52 miles, I drove the vehicle for 22 days , the vehicle made a noise that sounded like a diesel engine, was stranded with my girls had to walk 3 miles to get cell phone service, the timing chain went through the engine of the vehicle. The car had to be towed back to NJ,I was told oh you went over the 1000 miles there is nothing we can do. They knowingly and willingly sold me a lemon. So not only did I put $2000 down I also have no vehicle that will cost between $5600-$7000 with labor for a new engine. The lienholder Westlake Bank said they have to repo the vehicle which now will ruin my credit. DO NOT buy anything from them!!!! They act nice they are xxxx!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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I bought a 2012 VW Tiguan , the vehicle drove great, on

I bought a 2012 VW Tiguan , the vehicle drove great, on the test drive .I was never offered a warranty, because the car is "OLDER" Victor put the plates on my vehicle , he then receives a text messages stating the PCV valve was bad on the vehicle but assured me the vehicle would be fine, they ordered the part and do not be alarmed if the check engine light comes on it won't affect the driving of the vehicle. I explained to them my son was home on leave from the military he hit black ice totaled my vehicle and I am a hard working single Mom. Check engine light comes on before I arrive home at about 52 miles, I drove the vehicle for 22 days , the vehicle made a noise that sounded like a diesel engine, was stranded with my girls had to walk 3 miles to get cell phone service, the timing chain went through the engine of the vehicle. The car had to be towed back to NJ,I was told oh you went over the 1000 miles there is nothing we can do. They knowingly and willingly sold me a lemon. So not only did I put $2000 down I also have no vehicle that will cost between $5600-$7000 with labor for a new engine. The lienholder Westlake Bank said they have to repo the vehicle which now will ruin my credit. DO NOT buy anything from them!!!! They act nice they are xxxx!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.