Skip to main content

Larry H. Miller Volkswagen Tucson

(626 reviews)
Visit Larry H. Miller Volkswagen Tucson
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (520) 772-4747 (520) 772-4747
Used (520) 569-9979 (520) 569-9979
Service (520) 772-4799 (520) 772-4799

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent Service!

I recently purchased a 2014 VW Jetta. I absolutely love it. I had to have a minor repair done on my vehicle and could not be more impressed with the Assistant Service Manager, Andrew Asman, as well as the Service Manager, Brandon Sauber. They have been professional, courteous, and have are very willing to do anything to make me a happy VW customer. I would recommend buying a vehicle at this dealership as well as any maintenance or repairs you might need. Far better than other VW dealerships in Tucson. Thanks so much for everything! -Amirah

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

Thank you for sharing your experience at our dealership, Amirah! We appreciate your business! Please let us know if there is anything else we can do to assist you. -Jeff Stringer, General Manager

Thank you!

I called mid morning because my car didn't start well in the morning. I was able to get an appointment, they installed a new battery, checked my tires etc. and I was on my way in about 30 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's great to hear that you had a great experience at our dealership, and that we were able to help you out with the problem and get you on your way. Please let us know if there is anything else we can do for you. -Jeff Stringer, General Manager

Awesom Experience

Corey Westerwood was awesome. I was buying a car in the valley and found the best deal in Tucson with Excellent customer service. I was treated fairly and got the girl car I always wanted! I would recomend Corey and VW of Tuson to everyone!!! Hapy Motoring:) Lee H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to tell us about your experience at our dealership! I am very glad to hear that Corey was able to make your experience a great one! We appreciate your business and will look forward to working with you again next time. -Jeff Stringer, General Manager

Power Steering Repair

As always, I was extremely impressed with the service I received from my Service Advisor, Travis. He was waiting for me to arrive at the scheduled appointment time and quickly checked in my vehicle. Once checked in, he personally drove me to my place of employment so I wouldn't miss the weekly early morning meeting. My Service Technician Terry, continues to provide outstanding service and quality workmanship on all my vehicles. I was very happy with the installation and all problems I was experiencing are now resolved. I will continue to bring my vehicles to LHM VW Service and wouldn't trust anyone but Terry to work on my wife's vehicle! Thank you for the outstanding work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

That's great to hear, Daniel! I will be sure to pass your compliments along to Terry and Travis! We sincerely appreciate your business, and we will look forward to seeing you next time! -Jeff Stringer, General Manager

Loved my experience

Best car buying experience ever treated like royalty great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much! It's great to hear you had a 5-star experience purchasing your Jetta with us! Please let us know if there is anything else we can do to assist you. -Jeff Stringer, General Manager

Title of What?

It was comfortable, convenient, and ended up taking less time than originally scheduled

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Vehicle inspection cost me a buyer for my car.

A possible buyer for my 2007 Jetta requested to have my car inspected prior to purchasing my car. Dealer found some minor leaks (7 YEAR OLD CAR) One leak according to the was from the transmission case. wrote down "Tech found that the transmission case is leaking. On this model the transmission is sealed and would have to be replaced in order to fix the issue" Ofcourse after reading this, my buyer did not want to purcahse my car. I took my car the following morning, date of this post, to a transmission reapair shop I had used before, They inspected the vehicle, found a loose bolt, not a bad case, toped off the transmission flud, test drove it and assured me that there was nothing else wrong with my transmission. Suggested a routing maintanence service but found no transmission problems.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

New VW Beetle

It was pleasant experience to buy a new car from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

That's great to hear! Congratulations on your purchase! Please let us know if there is anything else we can do in the future.

service department is excellent

They schedule quickly, do the work promptly, and treat you well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Allison, thank you for taking the time to tell us about your experience at our dealership! We will look forward to working with you again in the future!

Service on 2005 TDI Passat

I was greeted promptly and given an estimate of price and time required to do the work. The estimate was accurate and the time needed to complete the work was less than promised. A good visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are very glad to hear that you were satisfied with your experience, and that we were able to have your vehicle ready in a timely manner. Please let us know if there is anything else we can do for you! Thank you.