Reviews
James O’Brien and the entire team were fabulous to deal
James O’Brien and the entire team were fabulous to deal with. Great dealership! I would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for all the stars! We are thrilled that your experience with us was a great one and appreciate your recommendation! Thank you for choosing BMW of Fairfax!
Customer experience was world class!
Customer experience was world class! Ferris and Jude were AWESOME! Life long customer for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!
Wonderful experience with Arben, Feroz, & Evans.
Wonderful experience with Arben, Feroz, & Evans. Thank you gentlemen! Greatly appreciate the fantastic service! Highly recommend this crew.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your praise and kind comments about our team. Have a great day!
Great experience purchasing a used Toyota 4Runner.
Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. We can't wait to see you again, have a great day.
Overall great experience.
Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Salesman!
Excellent Salesman! One of the better if not the best, I have purchased a car from. Arben had a lot of patience and was able to address all my questions and concerns. He came through with a deal I could live with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our salesman, Arben. We truly value your satisfaction and are glad he was able to address all of your questions and concerns. Enjoy your new car!
It shouldn?
It shouldn?t take 6 1/2 hours to buy a car. I can?t believe car dealerships cannot process purchasing in a streamlined manner. I?ve heard that some can but clearly not BMW Fairfax. The service was very friendly and helpful but just way too too long.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerris, Thank you for taking the time to share your feedback. I am happy to hear that you found our team friendly and helpful, though I am sorry to learn that the process felt longer than expected. Our records show a check-in at 11:45 a.m. and a check-out at 2:30 p.m., though it’s possible those times may not fully reflect your total experience if additional time was spent coordinating with your bank for the wire transfer. It certainly shouldn’t feel like a 6-hour process, and I apologize for any frustration this caused. Our goal is always to make every purchase as seamless as possible. We truly value your business and hope you’re enjoying your vehicle. Please don’t hesitate to reach out if there’s ever anything more we can do for you. Maryam Malikyar General Manager BMW of Fairfax 703.560.2300
Michael Parrish was the sale person for me and he
Michael Parrish was the sale person for me and he answered promptly through email, text, and In Person. I am satisfied with his service and he helped me a lot to make a clear decision to buy the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this amazing review! We are so happy to hear that Michael provided you with excellent and prompt service. Congratulations on your new car and thank you for choosing us! We look forward to serving you in the future.
This is my second purchase from Alex at BMW of Fairfax
This is my second purchase from Alex at BMW of Fairfax and it has been nothing but spectacular from the moment of first contact to the dotting of the I's and crossing the T's
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent, knowledgeable, low pressure sales experience.
Excellent, knowledgeable, low pressure sales experience. Demonstrated car without asking timing or any of the usual pressure tactics. Would buy there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!