Reviews
2023 New Car at Autonation Toyota
The salesman was cordial, knowledgeable about the vehicles for sale and very helpful. The salesman even called after I bought the car to ensure that I was happy with my purchase and offered his assistance anytime
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HI Johnny, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The service attendant was efficient and courteous, he
The service attendant was efficient and courteous, he called and left a voicemail upon completion of services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
I've already voiced my issues to the manager over the
I've already voiced my issues to the manager over the phone yesterday. Communication was poor via phone to my husband and when I asked "Maria" questions when I picked my car up, she was short and literally told me she would help me, but was "supposed to go to lunch".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (361) 444-0160 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Take care!
Review
Good staff very professional car was fixed in a timely manner service advisor very knowledgeable
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear you enjoyed your visit. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Liz Mann
Car Backup Alarms Not Working,Brought The Car In For Repair Got A Call Said It Was Fixed After A Couple Days Got No Signal That It Was Working Had Someone Stand Behind While I Backed Up No Alarm The Problem Was Not Fixed I Would Not Recommend This Company To Anyone At This Point
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Elizabeth, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0160 -- we hope to hear from you soon.
Jeremy is a good to work with.
Jeremy is a good to work with. Shuttle is good. Coffee is good. It will be better if washing the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Fast service, excellent customer service.
Fast service, excellent customer service. I have been going there for 10 years. Good waiting area clean bathrooms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Waiting service room is so clean and advisor provide very
Waiting service room is so clean and advisor provide very good recommendations . The process of reception is so great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Michele was wonderful to work with.
Michele was wonderful to work with. She was personable, diligent, and informative. We’d highly recommend her to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lisa, thanks so much for the warm recommendation of the team here at AutoNation Toyota Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
I went for an oil change after an 1hr and a half 1 went
I went for an oil change after an 1hr and a half 1 went to see what was taking them so long.. I figured if I had made an appointment why are other people that came after me are leaving. I found the employee that did my check in when I arrived he said he was going to find out were is my car. He came back and told me someone made a mistake and they were doing diagnostics on my car because of an issue the customer said wich I am the customer and I didn't ask or said that. I don't want to believe if I would of waited longer I would of had a list of detail bill of unnecessary costs that was added. In conclusion what a waste of time. I got a call and multiple emails about buying my car online went for an oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi John, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.