Reviews
I was treated real good and respectable as a customer.
I was treated real good and respectable as a customer. Sales rep when an extra step to make me feel comfortable and at ease with my vehicle being repaired
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I Haven’t had any problems and I’ve been with AutoNation service for over seven years now.
Best customer service!
Best customer service! Check in was a little slow but after that everything went smooth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Worst service encounter with a new car dealership that I
Worst service encounter with a new car dealership that I have ever experienced I have purchased 20 new Toyota and Lexus products (in addition to other brands) and remain loyal to Toyota/ Lexus but will not be doing any further business at the AutoNation dealership in Corpus Christi
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Rick, we are deeply disappointed by your experience at AutoNation Toyota Corpus Christi. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (361) 444-0160 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
This is a dealership I trust.
This is a dealership I trust. I have been servicing my car with Autonation Toyota since I got it. However this last time lost them a star. My car repair required parts to be ordered from out of town. First they were expected in 2 days, then 4, then unknown. It took two weeks. The car was fixed in one day. I know parts acquisition is a problem worldwide. I think patrons expectations need to be set accordingly, so people can plan their transportation needs. Also I noticed that associates were overwhelmed and new hires were inexperienced with little oversight. The people who work at Autonation Toyota are very courteous and straight forward but too often my calls went unanswered, and the parts situation was snarled. Communication between the Service Reps and the parts department was not clear. My car is fine and I will return to this dealership, but it was a grueling and exhausting experience. I hope my honest critique will make a difference, because I see the workforce there being shorted and frustrated.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Customer
Max was the best he can be to help me out and didn?t give up even when I was giving up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Miranda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Toyota is like family, They always treat us wonderful.
Toyota is like family, They always treat us wonderful. There is nothing they don't do for us. My whole family owns a Toyota. Never had better cars. Toyota is always eager to make us happy Thank you Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
The personnel is attentive to my questions and/or
The personnel is attentive to my questions and/or concerns. They explain the procedure and why it is needed. Generally they stay on schedule. I have been pleased with the service which is important since I only take my vehicle to the dealership for servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Michelle Adams!
Michelle is the best! Very professional and goes out of her way to give the best customer experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lynn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Got in same day and time for service was what was
Got in same day and time for service was what was estimated. Very efficient. Service advisor was great and helpful explaining what to expect for next appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Associate, Clint Crawford added service without
Associate, Clint Crawford added service without permission. Never updated delayed during vehicle’s service. This same associate is very aggressive in suggesting services that was not needed during the visit.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Serei, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0160. We hope to hear from you.