Reviews
Steve in service was fantastic. You always hear negative...
Steve in service was fantastic. You always hear negative stuff. He was smiling and very professional. What else do I need to say other than thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Corpus Christi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service advisor was very cooperative and...
The service advisor was very cooperative and professional. She explained my battery options and cost. One of the advisors took time after the installationto help in setting up the display. The shuttle ride was very convenient and the driver was very receptive and efficient. Overall experience was positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The only ones that were helpful while my car was in...
The only ones that were helpful while my car was in service was my salesman Tyron & Albert Castro. They took care of everything for me!
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Corpus Christi! Thank you so much for being one of our valued guests and we look forward to your next visit!
It was a quick and easy process. Great customer service....
It was a quick and easy process. Great customer service. Look forward to next visit!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
No problems with service adviser but noticed engine...
No problems with service adviser but noticed engine started smoking on drive home. Checked under hood to find oil spilled all over engine. Found greasy boot prints all over driver floor map. Paid $$$ for oil change and had to clean up a big mess too!! Going to Mike Shaw next time!!!!
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Mary, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0160 -- we hope to hear from you soon.
Terrible garage service they do not do the services on...
Terrible garage service they do not do the services on rotation of tires they lie to you saying you need to buy new tire that the one you have is unfixable when I took it somewhere else and got it fixed for 20.00 verses buying a new tire from them that was the only option they gave me. Now they want to know how many stars I will give them. Not even one. I love Toyota cars trucks but the problem falls to the back garage where there not being supervised.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Mary, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (361) 444-0160 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Marcia was very helpful at finding what we we’re looking...
Marcia was very helpful at finding what we we’re looking for and really easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always have excellent service with Autonation Toyota. I...
I always have excellent service with Autonation Toyota. I own an Avalon and Tacoma and Autonation is the only place I take them for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Corpus Christi! If you have any further questions, please give us a call. We're always happy to help!
I always service my vehicles at Autonation the only...
I always service my vehicles at Autonation the only downfall is that the communication has gone down lately. They don’t keep you informed. I dropped off my vehicle at 11am for a simple balance of my tires. I was not able to pick it up until 6pm. I called twice and left a message twice for my service advisor with no return callback. It wasn’t until I called to speak with a manager that I finally received a response. Then she was rude about the whole situation. I understand if you’re busy that day but just keep me informed, that’s all I ask.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Savannah, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0160 -- we hope to hear from you soon.
Took our truck for a recall and they got it all fixed...
Took our truck for a recall and they got it all fixed without any issues. I definitely would recommend. We will be coming back if the need arises
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Corpus Christi and we hope to be of service again in the future.