Reviews
Good experience. Repaired my vehicle and gave me use of a loaner. Very nice loaner. Thomas was very nice and cared about my needs. Thank you.
Good experience. Repaired my vehicle and gave me use of a loaner. Very nice loaner. Thomas was very nice and cared about my needs. Thank you.
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- Overall experience
- 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I appreciate the kinds from Mr. Reggie Gallory always. a stand up guy he goes over and beyond trying to make sure that everything has been done that the customer ask for however , I asked for oil change, tire rotation along with the free AC inspection that was never done.
I appreciate the kinds from Mr. Reggie Gallory always. a stand up guy he goes over and beyond trying to make sure that everything has been done that the customer ask for however , I asked for oil change, tire rotation along with the free AC inspection that was never done.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robin, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Everyone at Downtown Nashville Nissan were incredible. Jose the salesman was awesome Reggie in the service was a please to work with as well as the finance and paperwork gentleman I apologize I can?t remember his name. I highly recommend
Everyone at Downtown Nashville Nissan were incredible. Jose the salesman was awesome Reggie in the service was a please to work with as well as the finance and paperwork gentleman I apologize I can?t remember his name. I highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brian, we're happy you found our staff to be so supportive during your experience here at Downtown Nashville Nissan. Thanks again for the recommendation, and have an amazing day!
Service was quick and efficient, and the staff are always friendly and professional. I have no hesitation about seeking service from Downtown Nissan again. I also appreciate the reminders and follow-up.
Service was quick and efficient, and the staff are always friendly and professional. I have no hesitation about seeking service from Downtown Nissan again. I also appreciate the reminders and follow-up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Deborah, we're happy to hear you had such a positive experience with our team! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
I had a pleasant experience working with the employees of downtown Nashville Nissan. Jeromy was very professional and helped me diligently to find the vehicle of my choice.
I had a pleasant experience working with the employees of downtown Nashville Nissan. Jeromy was very professional and helped me diligently to find the vehicle of my choice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ricky, we are pleased to hear of your experience with us here at Downtown Nashville Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I purchased a used pathfinder from this Location back in march and recently had my first service appointment. I had an absolutely outstanding experience at Downtown Nissan! From the moment I arrived for my oil change, the entire team was professional, friendly, and focused on providing exceptional customer service. A special thank you to Thomas Booker, my service advisor, who kept me informed throughout the entire process. He provided timely updates, answered all of my questions, and made sure I knew exactly what was happening with my vehicle every step of the way. His communication and attention to detail made the experience stress-free and enjoyable. I also want to recognize LJ, the manager, who went above and beyond to ensure everything was completed correctly and that I left completely satisfied. It?s clear that he genuinely cares about both his customers and his team. His commitment to excellence and customer satisfaction did not go unnoticed. What could have been a routine oil change turned into one of the best service experiences I?ve had at a dealership. The team was efficient, knowledgeable, transparent, and genuinely welcoming. It?s refreshing to find a service department that values honesty, communication, and customer care. If you?re looking for a dealership that treats you with respect and truly prioritizes your experience, I highly recommend Downtown Nissan. Thanks again to Thomas, LJ, and the entire team for making my visit such a positive one. You?ve earned a loyal customer, and I?ll gladly recommend you to my family and friends! If you?d like, I can also ?�make it sound even more enthusiastic and ?Google review viral? style to attract more customers.
I purchased a used pathfinder from this Location back in march and recently had my first service appointment. I had an absolutely outstanding experience at Downtown Nissan! From the moment I arrived for my oil change, the entire team was professional, friendly, and focused on providing exceptional customer service. A special thank you to Thomas Booker, my service advisor, who kept me informed throughout the entire process. He provided timely updates, answered all of my questions, and made sure I knew exactly what was happening with my vehicle every step of the way. His communication and attention to detail made the experience stress-free and enjoyable. I also want to recognize LJ, the manager, who went above and beyond to ensure everything was completed correctly and that I left completely satisfied. It?s clear that he genuinely cares about both his customers and his team. His commitment to excellence and customer satisfaction did not go unnoticed. What could have been a routine oil change turned into one of the best service experiences I?ve had at a dealership. The team was efficient, knowledgeable, transparent, and genuinely welcoming. It?s refreshing to find a service department that values honesty, communication, and customer care. If you?re looking for a dealership that treats you with respect and truly prioritizes your experience, I highly recommend Downtown Nissan. Thanks again to Thomas, LJ, and the entire team for making my visit such a positive one. You?ve earned a loyal customer, and I?ll gladly recommend you to my family and friends! If you?d like, I can also ?�make it sound even more enthusiastic and ?Google review viral? style to attract more customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Nashville Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks so much for your great work!!! Keep up the great work. I look forward to sharing your story with others! Keep up the great work!
Thanks so much for your great work!!! Keep up the great work. I look forward to sharing your story with others! Keep up the great work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hershel, we are so happy to read such a great review about Downtown Nashville Nissan! If you have any further questions, please don't hesitate to reach out!
My experience was awesome. It took me a lot of time to decide. I wasn?t pressured by anyone. The car buying process was great and I love my new car. Thanks to all that helped and had patience with me. I got a great deal on the versa as well.
My experience was awesome. It took me a lot of time to decide. I wasn?t pressured by anyone. The car buying process was great and I love my new car. Thanks to all that helped and had patience with me. I got a great deal on the versa as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shannon, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Ricky Gilliam is the best. He has on numerous times assisted us in the purchase of our new cars. Madison in the finance dept is very awesome. Downtown Nashville Nissan is a great dealership, with great staff, and a great service dept.
Ricky Gilliam is the best. He has on numerous times assisted us in the purchase of our new cars. Madison in the finance dept is very awesome. Downtown Nashville Nissan is a great dealership, with great staff, and a great service dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Nashville Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an amazing experience with them. They were very patient helpful and got me into a dependable and reliable vehicle. Thanks Tony,AB and Daphne!
I had an amazing experience with them. They were very patient helpful and got me into a dependable and reliable vehicle. Thanks Tony,AB and Daphne!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!