Covert Buick GMC Austin

Is excelente service the personal is excelente I’m very happy with my new sierra.

Muy buen trato personal muy amable con muy buena actitud muy buen trato del personal

My experience at Covert Buick was a success. Felix &Juan Carlos promptly got me into my new car! I am very grateful for them. I would not go anywhere else! Thank you!

Very fast to me, very professional. very nice area to wait have coffee and eat.

Excellent customer service. Alex Perez and Sales Manager helped me so I could purchase my new Buick

We recently had the pleasure of purchasing a car from Sterling Perdomo and I couldn?t be happier with the experience. From the moment we walked in Sterling was welcoming, professional, and incredibly knowledgeable. He took the time to understand my needs and preferences, and guided me through the entire process with patience and expertise. What stood out the most was Sterling's genuine commitment to customer satisfaction. He provided clear and honest information about the vehicle, and never once did I feel pressured to make a decision. Thanks to Sterling, we found the perfect car that fits our lifestyle and budget. The entire buying process was smooth and stress-free.

This rating is for the service department. If you are expecting something done in a timely manner, go elsewhere. I bought a new car in September. It had a few minor scratches, and my OnStar kept calling for service on its own. We dropped the car off on a Monday to get these things corrected. The paint gentleman was out sick for a few days, which I understand is totally out of anyone's control. I will say communication was good (from our sales man) on that delay. One of the times I was told that there was a delay on the paint I asked about the OnStar and was told it was fixed. A few days later I get a communication that the scratches have been fixed but the OnStar is messing up again so it needs to be checked out again. The following day we are told the antenna needs to be ordered and replaced, that we will get a call when it's in and that it will just take a few minutes to install it. At this point the new car has been at the service department for a week. A week later we get a call letting us know the antenna was in and we take the car up there for the antenna installation. They then realize that it's the wrong color and needs to be painted. While it was there this time the service person got black grease all over my car when they were messing with the antenna. The car was there for 2 hours at this time. Nothing was done other than getting my car dirty. We made sure the service department was aware of this once we realized it. Fast forward a week again.... Took the car on a Wednesday to have the antenna installed and the grease cleaned off, we were told it would likely be done by the end of the day. It was not completed until Friday. 3 trips and a week and a half with the service department to get something done correctly. It was beyond frustrating and a complete waste of time.

Covert GMC and Effirm Veal as my service advisor for whatever the needs of my GMC Terrain.are I?m always taken care of thanks so much

Great service from management to delivery team. The process was very seamless and fast. I recommend Covert GMC for your next car shopping experience.

Very helpful. Made the buying process smooth and hassle free. Highly recommend!!! Lots of inventory to choose from.