Reviews
Write a reviewOutstanding
Brian's customer service is excellent, he was always keeping me updated on the status of my truck. The office staff was very friendly and insightful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you found our staff so helpful and pleasant to work with, Ricardo! Thank you so much for choosing our dealership. We look forward to your next visit!
Good...
always good,very fast and curtious. . .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
Great. John communicated as expected and I was able to keep a loaner for the length of the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No pressure
The service issue necessitating my appointment was addressed positively.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you were pleased with your experience here at Covert Ford Lincoln, Christine! Wishing you a great day until the next time we meet.
Good.
He was honest and helpful. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback, Shannon! You really made our day today.
Good..
Brian goes above and beyond. He is what customer service is all about!!! .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff works hard to go the extra mile for all of our valued customers here a Covert Ford Lincoln, Brian! Thank you so much for your kind review and we look forward to your next visit!
Wonderful
Came in for recall and I was told it would be ready this afternoon, to my surprise it was ready by 10:30. What a wonderful crew!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
He was great. He got our vehicle in and out. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
I showed up to pick up my vehicle which had to have the transmission cylinoid replaced. So far the experience has been good, hopefully the car will be back at peak performance when I drive it home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
excellent! Joey went out of his way to make my experience great and insured that I will make the inconvenient drive from West Austin (passing 2 other dealers), to return here for any future service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase