Reviews
Write a reviewAwesome
Glenn was awesome. I was towed in on a Friday night, so nothing could be done until Monday. The part was very hard to come by, but I was happy with Glenn's explanation and concern. I stressed the fact that I am a mobile massage therapist and rely on my car to make money. Him and Joanna went right to work on getting me a loaner car - saved my life! Thanks guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quickly Service
Did great in quickly responding to our need during our travel for work. The turn around in repair was less than 24 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our Staff works hard to go the extra-mile for our valued guests, Gregory! Safe travels!
Happy customer
Brian was very informative and very helpful. He kept me updated throughout my entire service repair. I am very happy with his service and bedside manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding service
Outstanding customer service. Stayed in communication with me throughout the entire repair process. I appreciate his help and attention to detail
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy customer
I brought my car in for service because it has stopped driving on multiple occasions. There was no problem found.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lyndsey, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to see you again in the future! Take care!
outstanding..
OUTSTANDING!! My new (2016) Ford Transit work van was having an Engine fault, service now issue. I had it towed to Covert Ford & Scotty had it repaired the SAME DAY!! My warranty took care of everything! They Rocked it!! That is my work van, so every minute it is out of commission, I don't make money. So it is very important it was repaired right away. Beyond 100 Thank you's!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
friendly
Quick and friendly service. Thank you. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great customer service
Joey has been an angel helping me out with my recall. I was originally mistold information by another team member and I came in crying to Joey, and he took me seriously and solved my problem directly. He got an appointment scheduled for me with a loaner car, even though the recall only took one business day (not even a full one). Everyone has been so friendly and Joey has made a difference in my first experience with Covert Ford Lincoln. I greatly appreciate his patience and understanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you found our staff so helpful and pleasant to work with, Cassie! We strive to provide the highest caliber of service to all of our valued customers. Thank you so much for choosing our dealership and we hope to see you again soon!
good service
Price is good, waiting room is good, I like the workstations - it did take 3 hours which is extremely long for a tire rotation and oil change. -I would have liked to be able to set an appt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback, Evan. Please don't hesitate to give us a call if there is anything we can do for you.
good.
As always service is great!!!! .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase