Reviews
Write a reviewGreat Service
Excellent customer service, buying process excellent, financing excellent I would highly recommend to purchase a vehicle af Covert Ford. In particularly, Jeff helped me with the buying process and we came out to a fair deal! i got a nice ram 1500 and Im happy with it thanks Covert Ford and looking forward to purchase a in a future from you guys. - Raul
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raul, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. I am grateful to hear that Jeff worked hard enough to get you a fair deal. We look forward to hopefully doing business with you again in the future. Thanks! Bert Sheppard Internet Director bertsheppard@covertauto.com
Great Deals and Service
I came in for service on my Ford cMax Hybrid 2013. Donnie, my service writer, was fantastic. Got me in and out quick and took time to hear what was bothering me and needed attention. THEN - I ended up TRADING for a NEW 2016 Ford cMax Hybrid. All in all, it was a great experience. Thorne Smith in sale and all that participated including the FINANCE group were all fantastic and also considerate of my time and needs. Hurray to ALL at Covert Ford. .. Doug Row
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Doug! Please let us know if there is ever anything else we can do for you! Safe travels!
No Pressure
Our salesman, Tom Chronister, was low pressure, knowledgeable and personable. He kept us well informed during our special order process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments with Tom and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Bert Sheppard - Internet Director - bertsheppard@covertauto.com
Personalized Touch
WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Much Pleased
My buying experience at Covert was great. Anthony made the entire process of trading in my old truck for my new truck very easy. I will definitely refer him to friends/family looking to buy a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Thank you!
John was very professional, courteous, and helpful. He was informative and knowledgeable about discounted purchased through USAA. He patiently answered all our questions and helped me get my SYNC account set up and connected to my cell phone. He was the consummate professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Grant! We hope to be of service to you again! Take care!
Excellent experience!!!
We had a great experience every time we walked into Covert Ford. Manny in sales was great and helped us find our new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Car
Everything was great Bobby took good care of me . .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clean Facilities
Brian has helped me purchase 3 vehicles within the last year and a few months. He helped us out in every way possible by answering all of our questions and most importantly not being a pushy aggressive salesman. I plan on coming back in before the end of the year to purchase a new Ford SuperDuty but only from Brian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great...
Mark Hanes is a great sales rep and makes sure to give each customer his undivided attention. I would highly recommend him to family and friends. My one complaint is there isn't anywhere to seat when waiting on the sales floor. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffany, thank you for your kind words and congratulations on your new vehicle! Please let us know if you have any additional questions about services you received and thank you again for choosing Covert Ford Lincoln!