Reviews
I experienced a very long wait time, and my service
I experienced a very long wait time, and my service request was not completed as requested
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
Always good service at AutoNation South.
Always good service at AutoNation South. Efficient scheduling, good communication with service personnel. Keeps my C-HR in great shape. They never push for added service that is not needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great place to sale a car!
Great place to sale a car! Esteban took great care of me & gave me top dollar for my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about AutoNation Toyota South Austin! We are always more than happy to assist you if anything else comes up. Take care!
Great service with an added benefit.
Great service with an added benefit....got caught in rush hour, got home late, husband felt sorry for me and took me out for dinner! Making a later appointment definitely comes with benefits!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Always a good experience when dealing with Greg Coy.
Always a good experience when dealing with Greg Coy. He’s always friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service!
They helped me find a great deal on my new Corolla. Communication was always good and they were really detailed. Fast service with every process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gerald, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great Experience
Cait Lawson was incredibly easy to work with and answered all my outstanding questions when purchasing a new Toyota. Great overall experience and would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.
I had a bad experience at another Toyota dealer in town
I had a bad experience at another Toyota dealer in town so I came to Autonation Toyota with caution. After just a few minutes of being there my hesitation went away and they took great care of me and my car. I was in and out on time and the staff was polite and courteous
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Parker, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fast and efficient service!
Fast and efficient service! Alex was great at Toyota nation in Austin!! Thank You very much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I've been a Toyota customer for many years and never had
I've been a Toyota customer for many years and never had bad service. Everyone I've dealt with provides professional, honest customer service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ritay, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!