Reviews
Prompt, courteous, efficient.
Prompt, courteous, efficient. Service advisor Justin Thompson communication and repair advice was extremely professional and prompt. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
I have never had a bad experience.
I have never had a bad experience. All staff are courteous and accommodating. Epi, service technician is very knowledgeable and I trust him to tell me anything I need done to the vehicle. Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Marion! We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Special thanks to Justin Thompson.
Special thanks to Justin Thompson. He took the time to explain my tire service plan on a busy Saturday and was able to get my Camry fixed quickly. I will definitely return to Auto Nation for future service. Top-notch people all around at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Good customer service, made selling my used Camry easy.
Good customer service, made selling my used Camry easy. Would come here again for future car sales.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Thanks to Ed Fernández and Marc Díaz I was able to get a
Thanks to Ed Fernández and Marc Díaz I was able to get a new Tundra
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Feel free to stop by if you ever need any more help.
fermanhumberto69@gmail.com
After my Sienna was in a motor vehicle accident,
After my Sienna was in a motor vehicle accident, AutoNation Collision Center took great care of me and my van. They accommodated my additional requests and allowed me to leave my van there and pick it up 3 days after the repairs were done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeanette, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.
I’m really happy with my experience with Toyota Austin,
I’m really happy with my experience with Toyota Austin, because they know how to do your job and how to make customers feel good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi María, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Erik Gustafson was my service rep.
Erik Gustafson was my service rep. He was very informative and professional and helped resolve my problem quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Takes too long to perform a OIL change more than 2 hours
Takes too long to perform a OIL change more than 2 hours is too much to wait for your vehicle service and then you ask for some information about a guarantee they sold you and they don't know the answer that's bad but when you're buying they sale you every guarantee posible
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
Toyota AutoNation Jacob G
Jacob Guereca was friendly and enthusiastic without being pressuring.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Katherine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!