Reviews
service review
I had an update installed on my 2015 Tundra for the audio system and the GPS. The service was excellent, but in order to update my GPS, I had to purchase an update card for about $250.00, and there is an update card issued every year (I am told) for a price. The price is ridiculously high, and if one wants to keep his GPS current, there is a $250.00 yearly pricetag to pay for the updates. I am very disappointed with Toyota for its obvious attempts to soak its customers. I'm sure there is a much more economical way to install updates, and if such a card is needed, let's not take the customers who purchased their vehicles in good faith to the cleaners.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and friendly service
Always great to have Autonation on your side, fast, friendly and professional. Luis Guzman takes his time to explain the issues with his professional knowledge. I Highly recommended Autonation Toyota to keep your car in great shape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
About service
Months ago the service has not been good, my last 6 visits have been great, thanks Luis G.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 Tacoma V6 SR5
If you live in Austin areas and need a new car, come to Autonation see Christian Brown. He will give you a best deals like mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 Highlander limited platinum
Purchased a new highlander from Christian and the whole experience was great, even having our kids with us for the process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
survey
Very professional, friendly staff. They listen to what you are saying.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Costumer
When I enter to the place look like nobody want ro sell you have to ask for help.
- Customer service 2.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate all constructive feedback, as we are always looking for ways to improve our services.
Service
Always a good place to go when needed. The service people are always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car
Very pleasant experience with Robert, my sale agent, but I did not like the financial part where they tried to sale you all the extra warranty program!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tacoma cv boot replacement
Thanks to Patrick Moore this service experience was truly exceptional. He made this repair easy,convenient and affordable.Autonation Toyota south Austin is my go to and my mothers also!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
