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AutoNation Toyota South Austin

(4,002 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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service review

I had an update installed on my 2015 Tundra for the audio system and the GPS. The service was excellent, but in order to update my GPS, I had to purchase an update card for about $250.00, and there is an update card issued every year (I am told) for a price. The price is ridiculously high, and if one wants to keep his GPS current, there is a $250.00 yearly pricetag to pay for the updates. I am very disappointed with Toyota for its obvious attempts to soak its customers. I'm sure there is a much more economical way to install updates, and if such a card is needed, let's not take the customers who purchased their vehicles in good faith to the cleaners.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent and friendly service

Always great to have Autonation on your side, fast, friendly and professional. Luis Guzman takes his time to explain the issues with his professional knowledge. I Highly recommended Autonation Toyota to keep your car in great shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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About service

Months ago the service has not been good, my last 6 visits have been great, thanks Luis G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 Tacoma V6 SR5

If you live in Austin areas and need a new car, come to Autonation see Christian Brown. He will give you a best deals like mine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 Highlander limited platinum

Purchased a new highlander from Christian and the whole experience was great, even having our kids with us for the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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survey

Very professional, friendly staff. They listen to what you are saying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Costumer

When I enter to the place look like nobody want ro sell you have to ask for help.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate all constructive feedback, as we are always looking for ways to improve our services.

Service

Always a good place to go when needed. The service people are always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car

Very pleasant experience with Robert, my sale agent, but I did not like the financial part where they tried to sale you all the extra warranty program!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tacoma cv boot replacement

Thanks to Patrick Moore this service experience was truly exceptional. He made this repair easy,convenient and affordable.Autonation Toyota south Austin is my go to and my mothers also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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