Reviews
Chuy my service advisor is always making sure safety
Chuy my service advisor is always making sure safety comes first. He always calls me and lets me know what needs to be done. He is the the best representative of Shamely ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently brought my vehicle in for its 60,000-mile
I recently brought my vehicle in for its 60,000-mile service and a new battery. The service department was efficient, professional, and thorough. They explained everything clearly and completed the work on time. The staff was courteous, and the waiting area was clean and comfortable. I appreciated the detailed inspection report and honest recommendations. Highly satisfied!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Darrell, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Set up for Vehicle updates and recalls.
Set up for Vehicle updates and recalls.. oil change and tire rotation, Fast service.. easy to schedule an appointment. Great showroom for waiting.. 25 words is too much for a review.. by the way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Francisca, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional and dedicated service personnel.
Very professional and dedicated service personnel. Definitely took care of everything I needed. Can highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
I got there at 7am .
I got there at 7am . They opened at exactly 7am. Was greeted by Tony Munoz he started his intake questions right away. He told me it would be a hour or so. He came like 30 minutes into service to tell me it was almost done. Was out of there in a hour or so. Thank you Tony for keeping your word. This time service was alot better than last visit stayed 3.5 hours. Experience was alot better .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with Tony! Please don't hesitate to reach out if there's anything additional we can do for you.
I went back to Shamaley because they always treat me with
I went back to Shamaley because they always treat me with dignity and respect, and they go out of their way to help and find you the best deal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anthony, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Arturo was very attentive and professional, making my
Arturo was very attentive and professional, making my visit better than expected— will definitely recommend him to anyone looking for a knowledgeable service advisor online.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional sales person and attention costumers and
Professional sales person and attention costumers and good service ,excelen financial for the all persons whoth need one vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
This visit was for a Ford recall.
This visit was for a Ford recall. It was done very quickly and at no cost to me. Since I was already going to be there, I also had them do an oil and filter change.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
My salesman N.
My salesman N. Howard was very knowledgeable about the Ford bronco sport. Mr. Howard had taking his time in explaining the process when completing the paperwork. General manager Mr. Charlie was awesome. Mr. Felipe the finance.was great going over my paperwork. It was an awesome experience. Team keep up the good work job well done.?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lavertis, thank you so much for your positive comments about Shamaley Ford! If you have any further questions, please give us a call. We're always happy to help!