Reviews
Everything went smoothly.
Everything went smoothly. The wait time was good and so was the coffee. Daniel the representative helped get our paperwork done and kept us informed and honored the coupon we had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They are very honest and upfront with the work that needs
They are very honest and upfront with the work that needs to be done on your vehicle and work to get your vehicle ready for you as soon as possible. Aaron Wade is very professional and knowledgeable! I even bring my GM vehicles to Ford to service because of the great customer service I received when compared to going to Mission Chevrolet!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
They find the issue that need to fix and give you the
They find the issue that need to fix and give you the option to fix it. I also like the payment plans..
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I went in without an appointment and was greeted by Kay,
I went in without an appointment and was greeted by Kay, and she treated me very nice, I explained what wanted done, and she handled it perfectly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Very good mechanic and the best service offered, the team
Very good mechanic and the best service offered, the team is good and fast thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Jake was very helpful, courteous, and friendly.
Jake was very helpful, courteous, and friendly. I would take my car back there anytime. Call Jake if you need any help on your Ford car or truck!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Frances, we're happy you found our staff to be so helpful during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
I am very satisfied with Jerry.
I am very satisfied with Jerry. The time it took to take care of my car was reasonable. My car was serviced because it had several recalls.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The car was still listed however the salesperson I worked
The car was still listed however the salesperson I worked with stated that it was no longer available. It worked out fine as we located a super clean IS350 from Chapman Volkswagen here In Tucson which we purchased.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you. Sasha Martinez Customer Relations Director - Shamaley Ford smartinez@group1auto.com
Jose provided a very good customer service and kept me
Jose provided a very good customer service and kept me updated on everything that it was done in the car. Everything was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Chuy my service advisor is always making sure safety
Chuy my service advisor is always making sure safety comes first. He always calls me and lets me know what needs to be done. He is the the best representative of Shamely ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!