Reviews
Alexis Holguin and all the Service Managers work as a
Alexis Holguin and all the Service Managers work as a team. Great experience as a whole. Even the Finance Department helped and explained everything and tried to help. Definitely a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Alexis and the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!
Shamaley’s ford always takes care of our vehicles (Ford
Shamaley’s ford always takes care of our vehicles (Ford Explorer and Mustang ) with maintenance and recommendations as well different options to pay. Keeosha was great took me in for scheduled appointment and kept me out to date. Appreciate you all Shamaley Ford!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eddie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything from scheduling my appointment to dropping off
Everything from scheduling my appointment to dropping off my car and picking up my car the next day went by so smoothly. I had no trouble communicating with the person taking care of my vehicle which I appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service.
Great customer service. Jesus Rosales was very helpful and explained the process effectively and efficiently. I would definitely recommend Shamaley Ford for all your service needs. Thank you Jesus ?Chuy? for your great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marcela, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Joe at the service department was great, will 100% be
Joe at the service department was great, will 100% be back and recommend him for any of your service needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Joe here at Shamaley Ford! We hope you have a great day!
Awesome customer service from Eduardo and great customer
Awesome customer service from Eduardo and great customer care, kept me up to date with every detail on my mustang. I greatly appreciate the Shamaley Ford team here in el paso
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Mr. Ceja was a true professional with excellent
Mr. Ceja was a true professional with excellent communication with the customer. Very courteous and knows the Ford product very well. Highly recommended him to sell you a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rosana, thanks for your praise and kind comments about Ceja. We hope to be of service to you again in the future. Best wishes, Shamaley Ford
Shamaley Ford experience was 10/10!
Shamaley Ford experience was 10/10! Can?t thank Tony Saldana enough for making the process as smooth and easy as possible. Tony is nothing but pure class and I cannot thank him enough for helping me get into my new 2024 bronco. Jorge on the accounting and finance side is also an absolute must. He made the process as easy and effortless as possible. Cannot thank them both enough. Shamaley Ford is the only place I will ever buy a Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Demitri, thank you for your kind review; we are happy to pass along your comments to Tony and Jorge here at Shamaley Ford! We hope you have a great day!
Always satisfied with the service ,very professional.
Always satisfied with the service ,very professional. Thanks.Kay was very curious and very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford. We look forward to your next visit! Take care!
As always great service.
As always great service. Service advisor Alexis Holguin very knowledgeable and experienced. Dealership clean, employees very friendly and courteous. Always have felt that customers come firs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Raul, we're happy you found Alexis to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.