Reviews
MY CAR PURCHASE WAS HASSLE FREE AND EASY TO DO OVER THE
MY CAR PURCHASE WAS HASSLE FREE AND EASY TO DO OVER THE PHONE. NATHAN TOOK CARE OF EVERYTHING AND MY VEHICLE WAS READY TO PICK UP WHEN I ARRIVED. THE WALK THROUGH WAS DETAILED, AND FINANCE EXPLAINED EVERYTHING WELL BY JORGE. MY WHOLE EXPERIENCE WENT GREAT!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
They was great and very perfectionall at all times, and
They was great and very perfectionall at all times, and they were very nice at all times
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ms Derr was very helpful and proved me with good advice
Ms Derr was very helpful and proved me with good advice on what my vehicle needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Oscar, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
My visit was great.
My visit was great. Oil change and recall were done well on my vehicle. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have 7860 miles on my new truck l purchace Aug 24.
I have 7860 miles on my new truck l purchace Aug 24. They tryed to charge me for 2 brake problems and a air filter.
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to speak with us directly over your recent concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Sasha Martinez Customer Relations Director Shamaley Ford smartinez@group1auto.com
Great customer service and good service of my car.
Great customer service and good service of my car. Also I liked what they offer for us customers at the waiting area. Overall it was nice, clean, and friendly atmosphere.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Virgina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
It was a easy and smooth process The staff was nice and
It was a easy and smooth process The staff was nice and they were transparent and made sure to answer any questions I had for them about the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Annette, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Good service overall!
Good service overall! I would definitely recommend friends and family members to this dealership. I took my car for an oil change without appointment and I was out in less than three hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lorenzo, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
She's man was very professional.
She's man was very professional. As well as the finance representative, it's very courteous employees
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!
Very nice place.
Very nice place. Carlos Carranza was our salesperson and helped us to a new vehicle. He answered all of our questions and guided us through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.