Tynan's Volkswagen

Christopher Patrick was extremely knowledgeable and gracious helping my family purchase a car. This is my second purchase from this dealership.

I had to have some major work down on my Jetta and due to cost applied for the service department credit. I applied for 5000 in credit on the weekend and when it came back it said approvedso i approved the work to go forward. We did not find out until a week later when all the work was done that they had only approved 2000, putting us in a bind. Ben and Nikki in the service department were great, they recognized that this was not our fault and worked with us to come to a resolution that we were able to afford, giving us some of the work for free. I have dealt with other dealerships in the past and have had nothing but trouble. Not only will I continue to frequent Tynan, but would recommend them 100%.

I had a signed purchase agreement and had divulged that my car had been in a wreck to the salesperson but could never speak with anyone else. There was a binding contract and I called at least five days in a row to double check to see if all was okay as I was driving from Mntana to Denver to make the transaction. I asked for a signed purchase agreement before I left the state and it was signed by John Tynan. About 45 minutes out of Denver, I was called and told that the dealership hd made an $18,000 mistake because they had not read the Carfax. I had to eat a substantial amount of the cost because of their mistake. Be careful with them, they do not honor contracts.