Reviews
The technician found the issue immediately after running a pressure check and explained that I needed a new water pump because mine was leaking. Matt, Rashid and Ella were all very helpful which I greatly appreciated.
The technician found the issue immediately after running a pressure check and explained that I needed a new water pump because mine was leaking. Matt, Rashid and Ella were all very helpful which I greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone I dealt with was polite and cordial, not any disrespect. I am dissatisfied with the fact that I spent around 400 on repairs and had to bring it back two days later when I was told the problem was resolved, and when I brought it back i was asked to pay another $650 in repair cost when it sounded like they weren't sure if that repair would resolve it either.
Everyone I dealt with was polite and cordial, not any disrespect. I am dissatisfied with the fact that I spent around 400 on repairs and had to bring it back two days later when I was told the problem was resolved, and when I brought it back i was asked to pay another $650 in repair cost when it sounded like they weren't sure if that repair would resolve it either.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The physical experience was great. Jokes were made. Great conversation. Little tips on what will change after the purchase. However, after going back to what happened is disturbing. I was told I had a 693 credit score when in fact I do not. The interest rate is 15.99% which is horrific but wasn't also discussed. How would someone with nearly a 700 credit score have such a high rate? Because they don't have that score or there are other factors. He focused on my car payment being low for 75 months which is also insane. I wish he was just honest about my credit report, why the rating and why 75 months. Instead wrapping the xxxxxxxx in a bow.
The physical experience was great. Jokes were made. Great conversation. Little tips on what will change after the purchase. However, after going back to what happened is disturbing. I was told I had a 693 credit score when in fact I do not. The interest rate is 15.99% which is horrific but wasn't also discussed. How would someone with nearly a 700 credit score have such a high rate? Because they don't have that score or there are other factors. He focused on my car payment being low for 75 months which is also insane. I wish he was just honest about my credit report, why the rating and why 75 months. Instead wrapping the xxxxxxxx in a bow.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
They were amazing. Only thing is they said they would fix my back dome light settings but they must have forgotten. Other than that 5 out of 5.
They were amazing. Only thing is they said they would fix my back dome light settings but they must have forgotten. Other than that 5 out of 5.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly and Professional and clear communication . Transparent updates. Tynan’s VW. Friendly team, fair price, Very happy with the help.'
Friendly and Professional and clear communication . Transparent updates. Tynan’s VW. Friendly team, fair price, Very happy with the help.'
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with Good inventory and fair pricing Clean dealership Just four more words
Easy to work with Good inventory and fair pricing Clean dealership Just four more words
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Went for a recall that throws an error, and then I got quoted to diagnose the error for $200+. Then they recommended a coolant flush AND a water pump replacement separately, so more double quotes. I decided to only go with the recall and call it a day. I'm not a mechanic, but I'm not stupid
Went for a recall that throws an error, and then I got quoted to diagnose the error for $200+. Then they recommended a coolant flush AND a water pump replacement separately, so more double quotes. I decided to only go with the recall and call it a day. I'm not a mechanic, but I'm not stupid
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everything went well and fast. I was only disappointed that I had to spend over $50 in uber because VW wouldn't drive or pick u up over 10 miles which is disappointing knowing that VW is more than able to afford that to customers. Other than that everything went well.
Everything went well and fast. I was only disappointed that I had to spend over $50 in uber because VW wouldn't drive or pick u up over 10 miles which is disappointing knowing that VW is more than able to afford that to customers. Other than that everything went well.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They tried to communicate with me as much as they can The repair was very good.
They tried to communicate with me as much as they can The repair was very good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Top tier service. Friendly service. Nice waiting room. Free coffee. Love that they washed my car.
Top tier service. Friendly service. Nice waiting room. Free coffee. Love that they washed my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair