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Used 866-502-2784 Email Dealer
Service 866-949-1904

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Reviews

Average Ratings

4.7
Average based on 214 reviews.
  • Nice facilitiy, easy access

    Very friendly and well informed, serviced my 2004 F150 and I would definitely return on my next visit to see family.


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    Very friendly and well informed, serviced my 2004 F150 and I would definitely return on my next visit to see family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car buy

    very friendly buying process was easy and streamlined


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    very friendly buying process was easy and streamlined

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Roy G. Robinson

    Customer service was excellent. Checkin was convenient and thorough. Waiting area was clean and comfortable. Updates on service were timely and th...


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    Customer service was excellent. Checkin was convenient and thorough. Waiting area was clean and comfortable. Updates on service were timely and thorough. Checkout was quick and attentive. Excellent quality.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Avoid Freeway Ford Service!

    We have dealt with Freeway Ford Service on several occasions. Our speakers and FOB did not work. They claimed to have fixed them, but every time w...


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    We have dealt with Freeway Ford Service on several occasions. Our speakers and FOB did not work. They claimed to have fixed them, but every time we left the lot they did not work. We went back and the same thing happened. We started to go to other dealerships service departments. We came back to Freeway since we have an extended warranty with them (it is worth the paper it is written on-they gave me no written warranty). Anyway, they determined the FOB was defective. No kidding! It has been defective since they gave it to us. Nevertheless, they waited until the warranty expired to figure out it was defective. For $230 they would replace it. No thanks! The speakerS were supposed to be replaced. The right one immediately did not work and the left one was never even checked, much less replaced. This place is the worst dealership and service station there is-don't ever use them. By the way the Service Manager would not even return my call. On past services, someone would call, I would explain my issue and they would assure me they would call back. Never happened. No integrity, no competence.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Don't believe them!

    They'll (Dustin) promise you anything to get you into the dealership, then when you get there he'll tell you his manager made some sort of mistake...


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    They'll (Dustin) promise you anything to get you into the dealership, then when you get there he'll tell you his manager made some sort of mistake and now he can't sell you the vehicle at the agreed upon price. And of course the manager in question has already left for the day. I even waited a few days and sent Dustin a text asking if his manager would honor his deal and was told " NO, how can he do that?" That's a great way to treat a repeat customer. Nice way to do business Freeway Ford!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Looked at a used Subaru Outback with eyesigh

    Stopped by to look at a used Subaru Outback with "Eyesight". I don't expect a Ford dealer to know much about a Subaru, but the vehicle did not hav...


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    Stopped by to look at a used Subaru Outback with "Eyesight". I don't expect a Ford dealer to know much about a Subaru, but the vehicle did not have "Eyesight". After buying a vehicle at a different dealership decided to check out the cars.com ad to see if they had updated the vehicle description to remove "Eyesight" and unfortunately they did not. I'm sure someone else will stop by and be disappointed in the time they wasted.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • excellent service

    In May, 2016 I went to Freeway Ford Quick Lane Service facility because I was having problems with a tire. Vince told me that there would be more ...


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    In May, 2016 I went to Freeway Ford Quick Lane Service facility because I was having problems with a tire. Vince told me that there would be more than an hour wait to look at my car, due to work from earlier customers; I agreed to the wait. They repaired the tire, and Vince did not charge me because of the length of the wait and the fact that I had previously replaced the tire there due to a flat. I was very impressed!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Knowledgeable and friendly sales & finance teams

    Freeway Ford is in a excellent location with a great used car inventory. The sales staff are knowledgeable and easy to work with and the finance t...


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    Freeway Ford is in a excellent location with a great used car inventory. The sales staff are knowledgeable and easy to work with and the finance team are efficient and friendly. Freeway Ford offered a hassle free used car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Servicing

    Freeway really strives to honor your appointment time and has always had our vehicle ready when promised. Very friendly and the service techs are ...


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    Freeway really strives to honor your appointment time and has always had our vehicle ready when promised. Very friendly and the service techs are very knowledgeable. Bought the car from Freeway and have had it serviced there every time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car from a great dealer

    I was in the market for 3 months and I worked with 6 different dealers before settling on a 2015 expedition el xlt at freeway ford. They had the b...


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    I was in the market for 3 months and I worked with 6 different dealers before settling on a 2015 expedition el xlt at freeway ford. They had the best selection and pricing, and they gave me the best deal on my trade by far. Also, Dustin was fantastic to work with. If you need a new or used ford and you live anywhere near Denver, Freeway Ford is the place to go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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