Skip to main content

Martin Chevrolet

(2,489 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy and Painless Transaction

Staff was overall friendly and helpful. I was in and out fairly quickly. Overall I am happy and satisfied with my experience. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a friendly and helpful experience with us! We do hope we can be of assistance in the future. Take care and enjoy your new vehicle! - Martin Chevrolet

After six vehicles.

After six vehicles I will say will be back, Marci, Joel, Tom along with the finance department it just keeps getting better and smoother. They are all a pleasure to work with, top notch people. And it never hurts that the big boss warmly greets you, thanks Dan! Your team is great! Keep up the fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate your repeat business and hope to see you again in the future! - Martin Chevrolet

Chevy Blazer 2019

They put forth great effort to find the exact car I was looking for, and in a very timely manner. Marcia was of great help and we appreciate her keeping in touch with us and letting us know what was going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! In the meantime, enjoy your new Blazer! - Martin Chevrolet

Everything was great!

Marci was wonderful and super helpful. Great follow-up without feeling like she did it too often. Perfect blend of business and friendly! Also, Sam did a great job of explaining my finance offers and kept my payment where I wanted it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new ride! - Martin Chevrolet

Great experience

Would recommend this dealership to others, especially Joel and Marci. Both were very helpful and when we needed a couple of days to shop around and think it over, they did no bombard us with messages about the car. They were there to answer any questions we had despite it being a busy day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

Owner/Customer

Very disappointed. 2nd time told could do appt at lunch only to take much longer than promised.. be done soon...10 min... 5 min.. soon. I said needed ride back to work as late and taking much longer than promised. I had to wait then got car back dirty no car wash as guy said taking too long as now long line waiting for wash. Don?t promise and don?t over book appts when can?t meet what tell customer you can do. Offer work ride so courteous. Don?t make false promises. If done that or been honest how take longer and offer ride to work that be ok. It happened before and frustrating. If honest least can plan for it so not frustrated and late for work because of it. Lots of service bay people but not enough mechanics to keep up or car wash help for all the business/appts. I have a part coming in for repair and hope can plan for better timing and customer experience. Thanks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We would like to be in contact with you about this further and your part has arrived. It is our understanding that you are out of town for a few days. When you return, please give our service manager, Duane Hill, a call at 815-459-4000 so we can help rectify the situation and have your part installed for you. - Martin Chevrolet

A awesome place to buy a car very friendly people

We had a very awesome salesman everybody was very professional and kind we felt like we were part of a family there. Everybody does the best they can to get you the best deal there. I would recommend this dealership to anyone and everyone including family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read such a great review about Martin Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

They were very helpful and listened to what we wanted.

I would recommend this place to others. Everyone was very friendly and helpful. They were not pushy and listened what we wanted. They also wanted to make sure we were completely satisfied with our purchase becore we left. Joel was an excellent salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done to your satisfaction! We really love to get feedback from our customers letting us know about how great our team did! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

Cruze

Carols assisted me with the purchase of a car for my daughter, he was honest right off the back I couldn’t be more happier with the service he provided. I plan on coming back !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

Straight forward, respectful, and courteous

After a poor experience at four previous dealerships, we visited Martin Chevy and had a pleasant experience from start to finish. Everyone we dealt with at the dealership were polite, respectful, and customer oriented. We left with the exact vehicle we wanted and only wish one thing was different with our buying experience...that one difference would have been starting at Martin Chevy to save us time and frustration with the other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your wonderful feedback and rating mean a lot to us. Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! - Martin Chevrolet