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Martin Chevrolet

(2,489 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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Amazing

Everyone was super nice and friendly Joey stob went through everything step by step since it was my first car buying experience and that helped me out a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read such a great review about Martin Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

Very helpful, knowledgeable, pleasure to work with them

Friendly dealer. They are very helpful, knowledgeable, pleasent to work with. This was the first dealer we had gone to and was greated by a salesman. The employees always have a snile on their face and willing to go to bat for the customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thank you again for leaving us this response and enjoy your new vehicle! - Martin Chevrolet

Just Awesome.

Marci was amazing. She worked with us to get my wife the car she wanted. She tried and tried, and made it so my wife and I could walk out of there with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet. We hope your wife is enjoying her new vehicle and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

Family is first and our new car is ideal!

Not only did Marci took care of us and heard our wishes, but she made sure that our girls were happy and paid attention to them too! Our younger one had special needs and not once did we felt uncomfortable or rushed. Love the service and attention, best dealership around. Thank you Marci for your time and taking the time v to get to know us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You so much for this wonderful review. We want all our clients to have a comfortable and stress-free experience with us and we are so glad we could give that experience to you and your family. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and enjoy your new vehicle! - Martin Chevrolet

New truck experience

I had searched the internet for weeks called a few places stopped at a few places then found a truck at Martin Chevrolet . My dealings with Christian there in all honesty I could not be happier and I didn't make it easy , I traveled 2.5 hrs and would do it again in a heartbeat excellent place everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your wonderful feedback and rating mean a lot to us. We're glad to hear you enjoyed your visit and that Christian was able to really help you out! Thanks again and enjoy your new truck! - Martin Chevrolet

Best Dealership Experience

In the 49 years we have been married and many vehicles this past October 2018 with Ed Mouton and his team has been, by far, the best dealership experience. Hats off to the whole dealership, we will keep coming back. By the way "I Luv My Chevy"!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our team (especially Ed) strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until next time, take care! - Martin Chevrolet

Bought a new vehicle and everything was excellent.

I would highly recommend this dealership to anyone looking for a vehicle. I have bought many new vehicles over the years however this experience was excellent from the time we walked in until we walked out. If you are interested in a new car feel comfortable to stop in and visit Martin Chevy in Crystal Lake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Thanks again for the recommendation, and have an amazing day! - Martin Chevrolet

OC Cardoso gets 5 stars .....

OC Cardoso gets 5 stars from me. He has always gone to great lengths to fix our problems. He never stops smiling & works to get to the bottom of the problem. He is a pleasure to work with. I recommend Martin Chevy service department. Ask for OC Cardoso. He is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with OC and Martin Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

Great customer service !

First time buying at this dealer, Marci was really profesional helping us to choose the best option to our budget. Also great atmosphere and feeling like on home. Thanks a lot all for your time and cordially service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Congratulations on your first purchase from Martin Chevrolet! Thank you so much for your positive comments about Martin Chevrolet team! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

Friendly Sales Staff

I really enjoyed working with Marci on the purchase of my new Blazer. She made everything enjoyable and effortless. I would recommend her to anyone searching for the perfect vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Marci and Martin Chevrolet. Have a great day and enjoy your new Blazer! - Martin Chevrolet