Reviews
Bought a Jeep from WCG the Jeep is incredible!
Bought a Jeep from WCG the Jeep is incredible! The only reason they got 3 stars instead of 1 star is because our salesman Lane was amazing and super helpful. So now onto why we wanted to give a 1 star review. Stephan G. The sales manager was rude and seemed irritated to have to interact with us because we had our own financing. After all terms were agreed upon (Friday evening)he would not let us take the vehicle until he had a check from the bank. Which was fine but in the process he had a dealer plate put on our vehicle to trade in and reading the fine print we would have had to pay milage if the bank check wasn't received on Monday. Which even the bank thought was obsurd. Even though the bank had all paperwork finalized Friday evening before we even left the dealership and sent to Stephan. We both had to miss work on Monday and get it all squared away. Then he treated us like we were a hassle again to go put the temp on the back of the vehicle. We found satisfaction in the fact that he couldn't figure out how to use the screwdriver. This was our 2nd vehicle purchased at WCG (1st had no issues) and we went in with our own financing and were able to drive the truck off the lot the same day the 1st time. We support local businesses and are proud to do so but we will not be purchasing a vehicle from WCG again. So we went to Loveland GMC to purchase a new 2500 Denali ultimate and walked out with the vehicle with all said and done in about 2 hours! If you want no hassles and professionalism the drive to Loveland is worth it!
Bought a Jeep from WCG the Jeep is incredible!
Bought a Jeep from WCG the Jeep is incredible! The only reason they got 3 stars instead of 1 star is because our salesman Lane was amazing and super helpful. So now onto why we wanted to give a 1 star review. Stephan G. The sales manager was rude and seemed irritated to have to interact with us because we had our own financing. After all terms were agreed upon (Friday evening)he would not let us take the vehicle until he had a check from the bank. Which was fine but in the process he had a dealer plate put on our vehicle to trade in and reading the fine print we would have had to pay milage if the bank check wasn't received on Monday. Which even the bank thought was obsurd. Even though the bank had all paperwork finalized Friday evening before we even left the dealership and sent to Stephan. We both had to miss work on Monday and get it all squared away. Then he treated us like we were a hassle again to go put the temp on the back of the vehicle. We found satisfaction in the fact that he couldn't figure out how to use the screwdriver. This was our 2nd vehicle purchased at WCG (1st had no issues) and we went in with our own financing and were able to drive the truck off the lot the same day the 1st time. We support local businesses and are proud to do so but we will not be purchasing a vehicle from WCG again. So we went to Loveland GMC to purchase a new 2500 Denali ultimate and walked out with the vehicle with all said and done in about 2 hours! If you want no hassles and professionalism the drive to Loveland is worth it!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (970) 352-1313 so we can understand your situation better in order to try and turn your experience around. Thank you, Weld County Garage, INC.
Well, I took my truck into webb county garage to get some
Well, I took my truck into webb county garage to get some repairs done. Back in august they recommended my oil be changed when they made the repairs. I got my truck back and a week later, the motor started knocking pulled the dipstick, there was no oil on it. So I took it back to weld county. They tried to say the oil levels was fine, but there was not. They told me that the motor needed to be replaced. So they replaced the motor i got my truck back and not a week later. The motor started knocking. And the transmission was acting funny. Took it back into weld county, stated by issues.They said they'd have to get a new motor. Waited several months before getting my truck back. Since i've got it back has been nothing but problems and wild county cannot fix the issues. Since they put the last voter in, they've had the truck back to the shop multiple times and every time they give it back to be f***** u*. I would never recommend anybody take their car to weld county garage. They still have not fixed my truck correctly and they refuse to give me a rental car if I bring it in
Well, I took my truck into webb county garage to get some
Well, I took my truck into webb county garage to get some repairs done. Back in august they recommended my oil be changed when they made the repairs. I got my truck back and a week later, the motor started knocking pulled the dipstick, there was no oil on it. So I took it back to weld county. They tried to say the oil levels was fine, but there was not. They told me that the motor needed to be replaced. So they replaced the motor i got my truck back and not a week later. The motor started knocking. And the transmission was acting funny. Took it back into weld county, stated by issues.They said they'd have to get a new motor. Waited several months before getting my truck back. Since i've got it back has been nothing but problems and wild county cannot fix the issues. Since they put the last voter in, they've had the truck back to the shop multiple times and every time they give it back to be f***** u*. I would never recommend anybody take their car to weld county garage. They still have not fixed my truck correctly and they refuse to give me a rental car if I bring it in
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Donovan was great to work with.
Donovan was great to work with. No pressure, knowledgeable, told the truth when he wasn’t sure about an answer, then researched it. He used to be an assistant service manager, so he knew a lot of mechanical stuff. I recommend working with him.
Donovan was great to work with.
Donovan was great to work with. No pressure, knowledgeable, told the truth when he wasn’t sure about an answer, then researched it. He used to be an assistant service manager, so he knew a lot of mechanical stuff. I recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re thrilled to hear that Donovan provided such a helpful and honest experience. His background in service truly sets him apart, and we’re glad it made a difference in your visit. We appreciate your recommendation and hope to see you again soon!
My father-in-law took their vehicle in to get it checked
My father-in-law took their vehicle in to get it checked and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual transmission). They charged us $170 dollars to put in a new battery, among other things. Fast forward three weeks and the vehicle won't start. Get it towed to a mechanic and after another $500, the vehicle runs great. Needed a new battery, because even though Weld County Garage charged us for one, they never really put it in. And it needed a fuel infection system clean up. Seems logical that would have been part of the tune up we paid for. Contacted WCG about the battery not being replaced and they were adamant they had and the only way they could do anything is if we brought the other battery back. I wouldn't trust this shop to fix a cup of coffee, let alone any of my vehicles. And they certainly don't stand behind their work. This place used to have a good reputation, obviously they don't care anymore.
My father-in-law took their vehicle in to get it checked
My father-in-law took their vehicle in to get it checked and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual transmission). They charged us $170 dollars to put in a new battery, among other things. Fast forward three weeks and the vehicle won't start. Get it towed to a mechanic and after another $500, the vehicle runs great. Needed a new battery, because even though Weld County Garage charged us for one, they never really put it in. And it needed a fuel infection system clean up. Seems logical that would have been part of the tune up we paid for. Contacted WCG about the battery not being replaced and they were adamant they had and the only way they could do anything is if we brought the other battery back. I wouldn't trust this shop to fix a cup of coffee, let alone any of my vehicles. And they certainly don't stand behind their work. This place used to have a good reputation, obviously they don't care anymore.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
So comfortable and easy to work with.
So comfortable and easy to work with. Felt like it was exchanged between someone I have known for a long time. Very accommodating with my schedule.
So comfortable and easy to work with.
So comfortable and easy to work with. Felt like it was exchanged between someone I have known for a long time. Very accommodating with my schedule.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather, thank you so much for your positive comments about Weld County Garage, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prompt and quick My salesperson was respectful and
Prompt and quick My salesperson was respectful and fast to answer my questions about my purchase
Prompt and quick My salesperson was respectful and
Prompt and quick My salesperson was respectful and fast to answer my questions about my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Buckley, your satisfaction is important to us, so we want to sincerely thank you for choosing Weld County Garage, INC. and we hope to see you again soon!
Very polite, knowledgeable, timely with paperwork.
Very polite, knowledgeable, timely with paperwork. Our salesman was not pushy, or rude. Will definitely contact him with the next auto purchase needs we may have.
Very polite, knowledgeable, timely with paperwork.
Very polite, knowledgeable, timely with paperwork. Our salesman was not pushy, or rude. Will definitely contact him with the next auto purchase needs we may have.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Alex Rodriguez did a great job! Thanks to him I got
Mr. Alex Rodriguez did a great job! Thanks to him I got another vehicle at weld county garage.
Mr. Alex Rodriguez did a great job! Thanks to him I got
Mr. Alex Rodriguez did a great job! Thanks to him I got another vehicle at weld county garage.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Donovan again crushed it for us.
Donovan again crushed it for us. Second vehicle we have bought from him at Weld County Garage. He worked his tail off to find exactly the vehicle we wanted. Great staff all the way around. Highly recommend Donovan and Weld County Garage.
Donovan again crushed it for us.
Donovan again crushed it for us. Second vehicle we have bought from him at Weld County Garage. He worked his tail off to find exactly the vehicle we wanted. Great staff all the way around. Highly recommend Donovan and Weld County Garage.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my Ford Raptor at this dealer, with Alejandro
I bought my Ford Raptor at this dealer, with Alejandro Rodrigues and the experience was very good from the call to ask if it was in inventory until the closing of the purchase, a very friendly and professional service, he answered my questions in the best way and was very kind with me and my family! The only detail that I would complain about with the dealer would be that they improve the front desk service since I was standing in front for like 10 minutes and they didn't ask me if I needed anything
I bought my Ford Raptor at this dealer, with Alejandro
I bought my Ford Raptor at this dealer, with Alejandro Rodrigues and the experience was very good from the call to ask if it was in inventory until the closing of the purchase, a very friendly and professional service, he answered my questions in the best way and was very kind with me and my family! The only detail that I would complain about with the dealer would be that they improve the front desk service since I was standing in front for like 10 minutes and they didn't ask me if I needed anything
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car