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Criswell Chevrolet GMC

(2,383 reviews)
Visit Criswell Chevrolet GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:30pm
Tuesday 9:00am–9:00pm 7:00am–7:30pm
Wednesday 9:00am–9:00pm 7:00am–7:30pm
Thursday 9:00am–9:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (240) 658-8082 (240) 658-8082
Used (240) 658-8081 (240) 658-8081
Service (240) 658-8077 (240) 658-8077

Reviews

(2,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Chevrolet GMC from DealerRater.

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All Employee's showed respect, prompt and courteous

All Employee's showed respect, prompt and courteous service from special ordering of our corvette thru delivery .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's our goal to provide a stellar car buying event, and it's rewarding to know you were satisfied with the results. Thank you for choosing Criswell and taking the time to let us know how we are doing. We value your business and welcome you to reach out if we can be of additional assistance.

I recieved EXCELLENT service from Mike Furman!

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's wonderful to know you found our standout team to be so helpful throughout your car buying experience. We appreciate the opportunity to work with you and welcome you to reach out if we can be of additional assistance.

They actually charged us the same price as the on-phone

They actually charged us the same price as the on-phone quote! Very clean vehicle. Very clean facility. Very courteous employees.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to see you enjoyed an all-around outstanding sales event at Criswell! We value your business and hope to be of service to you in the future.

Great service Dina provides exceptional customer service.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to let us know how we are doing here at Criswell! We value your business and appreciate this positive feedback. Don't hesitate to reach out if we can be of service to you in the future.

Criswell is awesome!

Criswell is awesome! Great staff, great deals, I love going here. Ron Karolick is awesome

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for sharing this positive review with us! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

Could not have been any easier !

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for choosing Criswell! It's our goal to provide a stellar vehicle purchasing process from start to finish, and it's rewarding to know you and your family can count on us for all of your automotive needs. We look forward to the next opportunity to work with you!

Look no further for an honest deal.

Look no further for an honest deal. Russell is not only a great human, he is an honest broker. Hard to find these days but he really knocked it out of the park for my partner and I. From a fast and smooth consultation to the final send off in our new vehicle, Russell was fantastic. I couldn't recommend a better person to buy a car from.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is important to us, and we are happy to see you were pleased with the exceptional service you received while working with Russell. Thanks again for choosing Criswell and sharing your recommendations!

Knox was the sales person who called me and got my

Knox was the sales person who called me and got my purchase started. He was short and didn’t provide much information. He didn’t seem to know anything about manual transmissions and kind of pushed me off to financing. Mortacae in financing (probably spelling that SO wrong) was very pleasant, but I did feel pressured into getting the almost $4,000 warranty. Overall, he spent a lot of time talking me through the process and was very personable. My only complaint with Mortacae is that he made it impossible to say no to the warranty. I’m hoping the warranty is actually legitimate since there are mixed reviews online. He was very nice and would definitely work with him again! I wish he was in sales, too!!

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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share this feedback. We strive to provide a positive vehicle buying event and are sorry to see your experience was anything less than excellent. We appreciate the opportunity to work with you and welcome you to reach out if we can be of additional assistance with any of your automotive needs.

I worked with Richard and it was the easiest car buying

I worked with Richard and it was the easiest car buying experience we have ever had! We were able to get all the numbers worked out before we even showed up since we live over an hour away. The paperwork process was also a breeze! Great job guys and thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It's our goal to provide an easy and efficient vehicle buying event, and it's great to know this was your experience. Thanks again for choosing to work with Criswell for this exciting purchase!

I contacted Criswell to order a C8 and Tamiko was my main

I contacted Criswell to order a C8 and Tamiko was my main point of contact. He was the absolute best. GM had some production issues so my 2025 order got pushed to a 2026 order. Tamiko stayed patient with me, updated me weekly, and got back to me within minutes with whatever I needed. The other part of this that I appreciated was that Criswell honored the original price. Additionally, my car was courtesy delivered to a location in California. Criswell was quick to get all of the documents prepared for a smooth transition. I will definitely be back the next time. No questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is important to us, and we are thrilled to know you enjoyed a stellar car buying event while working with our team. We hope you enjoy your new car and look forward to the next opportunity to work with you!