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Criswell Chevrolet GMC

(2,383 reviews)
Visit Criswell Chevrolet GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:30pm
Tuesday 9:00am–9:00pm 7:00am–7:30pm
Wednesday 9:00am–9:00pm 7:00am–7:30pm
Thursday 9:00am–9:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (240) 658-8082 (240) 658-8082
Used (240) 658-8081 (240) 658-8081
Service (240) 658-8077 (240) 658-8077

Reviews

(2,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Chevrolet GMC from DealerRater.

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This is the fourth truck I have purchased from Aundre

This is the fourth truck I have purchased from Aundre Davidson at this dealership in the past four years. I honestly believe he is the best car salesman I have ever dealt with. I needed a very specific truck for my business and on top of that, I needed to take delivery before year end for tax purposes. Not only was Aundre able to locate this vehicle, it required a dealer swap to make it happen. The entire transaction (other than handing in my check and trade-in) was done over the phone and once again, promises made promises kept. It was a flawless transaction with no surprises. Did I mention my drive to the dealership is over five hours away from New York. How many dealerships did I pass just to arrive at Criswell Chevrolet. I have dealt with many car dealerships in my 57 years and this one is worth the drive! Thanks again Aundre and the entire staff for making this a stress-free transaction.

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  • Overall experience 5.0
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Dealer response

It's rewarding to know the drive to Criswell is well worth the time. We appreciate you sharing this positive feedback about your recent purchasing process and hope you enjoy your newest vehicle.

I have now bought more than one vehicle from this

I have now bought more than one vehicle from this dealership. Everyone was so helpful, patient and wonderful.

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  • Overall experience 5.0
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Dealer response

Thank you for your continued patronage! It's wonderful to know you can depend on our team to provide an exceptional vehicle buying experience. We value your business and look forward to seeing you soon!

The dealership treated me with respect and worked with me

The dealership treated me with respect and worked with me to answer all my questions.Buying the truck went very smoothly

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Dealer response

We strive to provide an all-around outstanding vehicle buying event, and it's rewarding to know you were satisfied with your recent experience at Criswell. We value your business and hope to be of service to you in the future.

Brian was great to work with.

Brian was great to work with. Very professional, transparent and communicative. Truly make my experience smooth and expeditious.

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  • Overall experience 5.0
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Dealer response

It's exciting to see you enjoyed a simple and seamless purchasing process while working with Brian! We value your business and welcome you to reach out if we can be of additional assistance.

They was very nice and just being themselves which I

They was very nice and just being themselves which I truly adored. I had great people helping me make my first being purchase and I’m just so grateful.

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  • Overall experience 5.0
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Dealer response

Thanks so much for choosing Criswell for this important purchase. Whether it's sales or service, our friendly and professional staff is always happy to help with any of your automotive needs.

This dealership had a very friendly welcome coming into

This dealership had a very friendly welcome coming into the door. My experience purchasing a new car was fantastic and Brian was AWESOME! The help and the hospitality was excellent. I love my new car, Thank you!

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Dealer response

Congratulations on this exciting purchase! It's rewarding to know you enjoyed a remarkable purchasing process from start to finish. Thanks again for sharing this positive feedback and don't hesitate to reach out if we can help in any other way.

Very easy to work with!

Very easy to work with! Obviously both Skyler and Jason the manager wanted to ensure that this was a pleasant and easy experience for me.

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  • Overall experience 5.0
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Dealer response

It's great to know you were pleased with your recent experience at Criswell! We value your business and welcome you to reach out if we can help in any other way.

“Great experience!

“Great experience! Smooth process, friendly staff, and love my new car. Highly recommend this dealership!”

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  • Overall experience 5.0
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Dealer response

Congratulations on your purchase! We're happy to see you were satisfied with your Criswell experience. Thanks again for sharing this positive feedback and your recommendations.

Straightforward experience diagnosing a check engine

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

We're happy to see we could really help you out! Thanks for trusting our team to provide the service your vehicle needs to stay well maintained and in great running condition.

My family and I are very pleased and happy with our new

My family and I are very pleased and happy with our new car, thank you Brian for the excellent service.

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  • Overall experience 5.0
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Dealer response

It's exciting to know we met your expectations! We value the opportunity to work with you and hope you enjoy your new vehicle!