Reviews
Dependable
Excellent service department. I was in and out and they answered all my questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review of Courtesy Hyundai. I am happy to hear that our service department is excellent. If there is anything we can do for you in the future, please let us know. Jose Fernandez, General Manager
Love my Hyundai service center
I have been going to Courtesy Hyundai since I purchased my Sonata in 2014 and I have always been satisfied with the service I received. And thanks to the best/hardest working advisor at Courtesy Mr. Ariel B.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, Thank you for the 5 star review of Courtesy Hyundai. Our goal is to provide excellent customer service and I am pleased that Ariel is hard working and you are satisfied with our service. Thank you for your business and we look forward to serving you again. Jose Fernandez, General Manager
Courtesy Hyundai lives up to its name
Ariel did a great job of keeping me informed of what my Santa Fe needed to have done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Missy, Thank you for the great review of Courtesy Hyundai. Your satisfaction is important to us, so I am pleased that Ariel did a great job. We look forward to working with you again. Jose Fernandez, General Manager
Great Service
Great Experience. Ariel always provides a positive experience, even when there are costly repairs needed. I have always enjoyed this dealer; from purchase to service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, I am glad you enjoyed your experience at Courtesy Hyundai. It gives me great pride to know that Ariel provides a positive experience. Please let us know in the future what we can do to assist you further. Jose Fernandez, General Manager
Courtesy Hyundai - Customer Service
Service Advisorv Ben Rivera was very professional, and provided detailed information about what was diagnosed on my car and why service was needed. I appreciated the explanation provided which help me understand why and had my car serviced. Thank you Ben.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Iris, Thank you for your positive review of Courtesy Hyundai. I am very pleased to hear that Ben was professional. Thank you for your business and we look forward to working with you again in the future. Jose Fernandez, General Manager
Service on Hyundai
Courtesy Hyundai did a great job fixing my Sonata. It was even completely covered under warranty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Emily, I am glad you enjoyed your experience at Courtesy Hyundai. I am happy to hear that our team did a great job fixing your Sonata. Please let us know in the future what we can do to assist you further. Jose Fernandez, General Manager
Great service
Quick & easy. The man who helped me was very nice. They cleaned my car as well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review of Courtesy Hyundai. I am very pleased to hear that our team provide quick and easy service. Thank you for your business and we look forward to working with you again in the future. Jose Fernandez, General Manager
Awesome Experience
Amazing seamless experience with Courtesy Hyundai Tampa..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ankur, Thank you for leaving a positive review of Courtesy Hyundai. Customer service is paramount, so I am happy to hear that our team provided an amazing, seamless experience. We appreciate your business and if you need anything in the future, please make sure to let us know. Jose Fernandez, General Manager
Comentario
The Service U.S. very excelent and the explication is very good. I am vert satified with the Service in this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, Thank you for your positive review of Courtesy Hyundai. I am happy to hear that our team provided excellent service. If there is anything we can do for you in the future, please let us know. Jose Fernandez, General Manager
Great buying experience, but service, not so mucj
We called around for the best deal on an oil change and tire rotation. We decided to take it to Courtesy because their price included a free wash and vacuum and we bought our car there. Their price was higher than some of the other places I called, but we decided with a wash and vacuum, it was worth evened out. I specifically asked about the free wash when we dropped it off and was assured that the wash was included in the oil change. The only thing I am certain that they did was vacuum the vehicle. I know they didn’t wash it and since they were deceptive about that I have to wonder if they changed my oil or rotated my tires like they were suppose to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Debra, Thank you for taking the time to leave your review. I regret that you have lost faith in our dealership based on your recent experience. I would like to speak with you further about this issue and hopefully answer any questions you may have. Please contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501