Reviews
MICHAEL WILLIAMS IS A GREAT SALES ASSOCIATE
MY SALES REP MICHAEL WAS EXCEPTIONAL, IN FACT MY PARENTS WERE NOT SHOPPING FOR A NEW VEHICLE BUT THEY ARE SERIOUSLY CONSIDERING BUYING A TRUCK AND HAVING MICHAEL HELP WITH IT. THAT IS HOW GOOD HE WAS. GREAT JOB!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay, thank you for the awesome feedback! Michael is an excellent sales representative and we are lucky and proud to have him on our team! We thank you again and be sure to like us on Facebook to catch the latest service specials! Best, Bobby Blankenship - Sales Manager bblankenship@landersmemphis.com
great service clean facility friendly staff
The dealership was very clean and comfortable. This was my first time to use the service department but it will not be my last. Everyone was very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herbert - Thank you for using our service department. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don?t hesitate to ask if there is anything else we can do to help you. Best, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
Excellent customer svc, courteous and informative
Came in for 60K mile maintenance on 2011 Acadia and was given excellent service as well as thorough information on additional service needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doris, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Warm regards, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
great selection and super customer service1
outstanding customer service, salesman had great product knowledge...super experience from beginning to end - from sales to finance would recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best regards, Bobby Blankenship - Sales Manager bblankenship@landersmemphis.com
Car Service
My visit there was done in a timely manner every thing I went in for was done and everyone was so polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Earnesteen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, like us on Facebook for access to exclusive content! Best regards, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
Oil change and seal leak
Very professional and well informed.Service was done in a timely manner.My wait was minimal also the tech doing the work found that a seal was leaking that service was addressed as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Landers Buick GMC and we look forward to your continued business! Best regards, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
great service
everything was done to my truck, that, I request. I am a older lady, it would be nice gesture to have my truck wash... I would be willing to tip the person who washing truck...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nola, thank you for the feedback! We are happy to hear of your positive experience at Landers Buick GMC, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
My visit to Landers GMC Southaven Ms
Jeff was very courteous and informed me of recent recalls which were taken care of as well as letting me know it was time for a fuel service which had it done. Thanks again. Robert
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Robert! I'm very happy to hear that Jeff was a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tony Roberson ? Service Manager ? troberson@landersmemphis.com
Wonderful
It was very very nice a the sales person that helped me Pick out my car was wonderful simply outstanding I would like to tell her thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, we're glad to hear that your sales visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Landers Buick GMC for your vehicle needs. Best, Bobby Blankenship - Sales Manager bblankenship@landersmemphis.com
Great service
Our salesman, Allen Carson, was very helpful and patient with us. We brought our three small children with us and he made our experience go as smooth as possible. We are very satisfied with the service we received and we're happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandi, we appreciate you taking time to leave us a great review! We are pleased to hear that Allen did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Bobby Blankenship - Sales Manager bblankenship@landersmemphis.com