Reviews
Will buy again....... Excellent service!!!!!
First time I buy at this dealership, and I want to say that the experience was excellent. Victor was very helpful and went the extra mile to get the deal done. Had car ready to go by the time we came out of finance office. I would recommend anyone to go visit him. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deni Knows...
Bought my second awesome VW Jetta from Deni. He knows my style and picked out a sexy white silver Jetta R Line for me to test drive. Loved it. The purchasing process was easy, even liked the courteous finance guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!
From when I arrived at Stone Mountain VW I was pleasantly greeted by Irnes. He was very knowledgeable of the vehicles and assisted me in locating the perfect vehicle for me. Irnes did his best to make sure I was comfortable throughout the process. From the trade in, to the test drive, and to the final negotiation Irnes made sure to work out the best deal for me. I would recommend Irnes and Stone Mountain VW for your car buying experience! They will deliver!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always AWESOME in Stone Mountain
Excelent everything !!!!! The people behind the counter and behind the scenes always take excellent care of you and your vehicle. ill always come back for any concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Questions about cars warranty and
warranty. Crews take care of every customers include me very kindly. I got service my vehicle and very satisfied.Will recommend to all friends Thanks VW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Usual no-hassle service
I have depended on the good folks at Stone Mountain Volkswagen to service my car for years, and they haven’t let me down yet. Over the years, I have had several service advisors, including Kim Crook who was great in that role, but has moved to other responsibilities. Sam Barry currently fills that role for me, and I trust him implicitly. I know that if I have an urgent need, he will move mountains to accommodate me. Although I don’t know all the technicians by name, I appreciate their good work. In fact, I can’t remember having a negative experience at Stone Mountain VW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service!!
I went in unsure if I was going to purchase but with the addition of 2 babies in the family, space was running out! Met with Sung Hong who immediately asked what I was looking for and what was my price range!! He immediately got me in a beautiful Atlas that met all my requirements and then some!! I was out the door in a couple of hours!! Amazing service and he is an amazing salesman!! Would not hesitate to buy here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and friendly service
Sam makes this experience exceptional. He communicated what was done and what needed to be taken care of on the next visit. He gave me information on upcoming tire sale that I could take advantage. Professional and friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phenomenal experience
Irnes was wonderful to work with. Super friendly and well informed. He helped me find the perfect car at the price I needed. I LOVE my Jetta.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, friendly, efficient and thorough.
We drove from Louisiana to purchase our VW. The price couldn’t be beat. Irnes and Kurt understood our circumstances and handled our transaction thoroughly and efficiently. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car