Reviews
Do not recommend buying a car from this dealership. I bought a vehicle from here a month ago now, but I did not have the car for over 2 weeks past the date of purchase due to a small repair that continued to be delayed over and over again. Got to the point where I had to come forward with the intent to cancel the purchase as I was done being told it would be ready by this day or that day only for that not to be true. Suddenly the vehicle was “fixed” that same day. Dealership did accommodate for the inconvenience and agreed to deliver the vehicle to me, fill up the gas tank, and send me a check for the first payment. However, the way the vehicle was delivered, it was driven from the dealership to my home by one of the mechanics, (this is a 40 mins drive) adding to the mileage and using the gas. I also have yet to receive the check for the first payment. On top of all this, within the first 10 mins that I drove the vehicle the check engine light came on. Called the dealership and told them I wanted to return the vehicle as i’m not going to be dealing with this after having waited over 2 weeks to get it in the first place. They told me that it was not possible to do a return, and offered to do a trade in instead. What’s the difference in that, you tell me. Anyways, I have now been waiting over a week for a manager to call me back which is also not possible apparently. Hopefully this will help with that. Thank you
Do not recommend buying a car from this dealership. I bought a vehicle from here a month ago now, but I did not have the car for over 2 weeks past the date of purchase due to a small repair that continued to be delayed over and over again. Got to the point where I had to come forward with the intent to cancel the purchase as I was done being told it would be ready by this day or that day only for that not to be true. Suddenly the vehicle was “fixed” that same day. Dealership did accommodate for the inconvenience and agreed to deliver the vehicle to me, fill up the gas tank, and send me a check for the first payment. However, the way the vehicle was delivered, it was driven from the dealership to my home by one of the mechanics, (this is a 40 mins drive) adding to the mileage and using the gas. I also have yet to receive the check for the first payment. On top of all this, within the first 10 mins that I drove the vehicle the check engine light came on. Called the dealership and told them I wanted to return the vehicle as i’m not going to be dealing with this after having waited over 2 weeks to get it in the first place. They told me that it was not possible to do a return, and offered to do a trade in instead. What’s the difference in that, you tell me. Anyways, I have now been waiting over a week for a manager to call me back which is also not possible apparently. Hopefully this will help with that. Thank you
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Brought my 2020 Titan in for oil change and safety inspection - Tina was very welcoming and explained my service package and got everything going. I have been very pleased with the service and staff.
Brought my 2020 Titan in for oil change and safety inspection - Tina was very welcoming and explained my service package and got everything going. I have been very pleased with the service and staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi MJ, thank you for choosing Tonkin Wilsonville Nissan and for sharing your experience with Tina and our team. See you next time!
They were great to work with! Rick was amazing and all the other guys there were super nice and respectful! I would definitely recommend this place! And I bought a 2026 Nissan Armada and that thing is a beast!! It beats tahoe, suburban and Ford expedition max! We love our new car!! So glad that we will be working with great people in the future when we need service on our car. Thank you guys for doing a great work!
They were great to work with! Rick was amazing and all the other guys there were super nice and respectful! I would definitely recommend this place! And I bought a 2026 Nissan Armada and that thing is a beast!! It beats tahoe, suburban and Ford expedition max! We love our new car!! So glad that we will be working with great people in the future when we need service on our car. Thank you guys for doing a great work!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2026 Nissan Armada! We're so pleased that Rick and the team made your experience a memorable one. We hope you enjoy that beast of a vehicle! - The Tonkin Wilsonville Nissan Team
Tony Caccamise made this purchase experience very easy and without the usual stress anticipated with a car purchase. He knows the vehicles, was very informative and followed up with me after the sale. Highly recommend both Tonkin Wilsonville Nissa and Tony Caccamise!!
Tony Caccamise made this purchase experience very easy and without the usual stress anticipated with a car purchase. He knows the vehicles, was very informative and followed up with me after the sale. Highly recommend both Tonkin Wilsonville Nissa and Tony Caccamise!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear Tony provided such a smooth and stress-free experience at Tonkin Wilsonville Nissan. Thank you for recommending him and our team! Safe travels!
Tonkin Wilsonville Nissan is the dealership I go to for my car needs. From car purchases to service and repair, Tonkin has always treated me fair and honest.
Tonkin Wilsonville Nissan is the dealership I go to for my car needs. From car purchases to service and repair, Tonkin has always treated me fair and honest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stan, knowing you can count on our team for all of your automotive needs is truly rewarding. We appreciate your continued support of Tonkin Wilsonville Nissan! See you next time!
Brought my truck here in to get serviced and Philip was super great and everything was smooth expedited and easy. would highly recommend
Brought my truck here in to get serviced and Philip was super great and everything was smooth expedited and easy. would highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michel, we are pleased to hear that Philip and our service team made everything easy and efficient for you. Thank you for choosing Tonkin Wilsonville Nissan and for your recommendation!
They are very professional, respond and update timely. Kevin especially was kind and compassionate. Thanks
They are very professional, respond and update timely. Kevin especially was kind and compassionate. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christiana, we're pleased to hear that Kevin and the team provided timely and compassionate service. Thank you for choosing Tonkin Wilsonville Nissan!
My appointment was taken on time, serviced quickly. Agent was professional and courteous. Appreciated the after service report on other recommended items to be aware of and when to have car serviced.
My appointment was taken on time, serviced quickly. Agent was professional and courteous. Appreciated the after service report on other recommended items to be aware of and when to have car serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that our team took great care of you and provided prompt, professional service! Thank you for choosing Tonkin Wilsonville Nissan and for sharing your experience. We hope to see you again down the road!
Promises made, promises broken. Car delivered with 5 warning lights on dashboard. Took a week and 3 trips to hopefully resolve. Paperwork never delivered till I went in for the third time. 2 keys promised. One delivered. 4 Néw tires promised. 2 rear are not new.
Promises made, promises broken. Car delivered with 5 warning lights on dashboard. Took a week and 3 trips to hopefully resolve. Paperwork never delivered till I went in for the third time. 2 keys promised. One delivered. 4 Néw tires promised. 2 rear are not new.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, thank you for taking the time to leaves us this review. We're disappointed to hear that we've fallen short of our high standards and would like to better understand the details of your visit. Please get in touch so we can work towards a resolution. Best, James Mullins - General Manager - 9712678986
I had an excellent experience! The waiting room was comfy with wifi, snacks, coffee and a TV. The staff were all friendly and they cleaned my car! I can’t wait until my next oil change!
I had an excellent experience! The waiting room was comfy with wifi, snacks, coffee and a TV. The staff were all friendly and they cleaned my car! I can’t wait until my next oil change!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rebecca, thank you for choosing Tonkin Wilsonville Nissan and for sharing your fantastic feedback with us! Your business is greatly appreciated by our entire team. See you next time!