Reviews
Tonkin Wilsonville Nissan is the dealership I go to for my car needs. From car purchases to service and repair, Tonkin has always treated me fair and honest.
Tonkin Wilsonville Nissan is the dealership I go to for my car needs. From car purchases to service and repair, Tonkin has always treated me fair and honest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stan, knowing you can count on our team for all of your automotive needs is truly rewarding. We appreciate your continued support of Tonkin Wilsonville Nissan! See you next time!
Brought my truck here in to get serviced and Philip was super great and everything was smooth expedited and easy. would highly recommend
Brought my truck here in to get serviced and Philip was super great and everything was smooth expedited and easy. would highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michel, we are pleased to hear that Philip and our service team made everything easy and efficient for you. Thank you for choosing Tonkin Wilsonville Nissan and for your recommendation!
They are very professional, respond and update timely. Kevin especially was kind and compassionate. Thanks
They are very professional, respond and update timely. Kevin especially was kind and compassionate. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christiana, we're pleased to hear that Kevin and the team provided timely and compassionate service. Thank you for choosing Tonkin Wilsonville Nissan!
My appointment was taken on time, serviced quickly. Agent was professional and courteous. Appreciated the after service report on other recommended items to be aware of and when to have car serviced.
My appointment was taken on time, serviced quickly. Agent was professional and courteous. Appreciated the after service report on other recommended items to be aware of and when to have car serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that our team took great care of you and provided prompt, professional service! Thank you for choosing Tonkin Wilsonville Nissan and for sharing your experience. We hope to see you again down the road!
Promises made, promises broken. Car delivered with 5 warning lights on dashboard. Took a week and 3 trips to hopefully resolve. Paperwork never delivered till I went in for the third time. 2 keys promised. One delivered. 4 Néw tires promised. 2 rear are not new.
Promises made, promises broken. Car delivered with 5 warning lights on dashboard. Took a week and 3 trips to hopefully resolve. Paperwork never delivered till I went in for the third time. 2 keys promised. One delivered. 4 Néw tires promised. 2 rear are not new.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, thank you for taking the time to leaves us this review. We're disappointed to hear that we've fallen short of our high standards and would like to better understand the details of your visit. Please get in touch so we can work towards a resolution. Best, James Mullins - General Manager - 9712678986
I had an excellent experience! The waiting room was comfy with wifi, snacks, coffee and a TV. The staff were all friendly and they cleaned my car! I can’t wait until my next oil change!
I had an excellent experience! The waiting room was comfy with wifi, snacks, coffee and a TV. The staff were all friendly and they cleaned my car! I can’t wait until my next oil change!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rebecca, thank you for choosing Tonkin Wilsonville Nissan and for sharing your fantastic feedback with us! Your business is greatly appreciated by our entire team. See you next time!
Recently I visited Nissan at Wilsonville fixing my car from á recall. Philip was wonderful and super helpful. Great customer service as always. Thank you!
Recently I visited Nissan at Wilsonville fixing my car from á recall. Philip was wonderful and super helpful. Great customer service as always. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, thank you for highlighting Philip’s hard work! We appreciate your business and we hope to see you again at Tonkin Wilsonville Nissan. Take care!
Absolutely terrible and dishonest dealership. They sold my wife a car at full price as if it had a clean history, but completely hid the fact that it had been in an accident. They didn’t even show a Carfax—she had to pull it herself AFTER the purchase to find out the truth. The car wasn’t even ready for sale. It was dirty and unprepared when she picked it up, and she had to go back a week later just to make them clean it. When she returned the car, they tried to blame HER for the accident—even though the Carfax clearly shows the damage happened long before she ever bought it. They pressured her into paying an extra $1,000 just to avoid dealing with them further. This is straight-up misleading and dishonest business. We are now taking legal action. Do NOT trust this dealership. Verify everything yourself.
Absolutely terrible and dishonest dealership. They sold my wife a car at full price as if it had a clean history, but completely hid the fact that it had been in an accident. They didn’t even show a Carfax—she had to pull it herself AFTER the purchase to find out the truth. The car wasn’t even ready for sale. It was dirty and unprepared when she picked it up, and she had to go back a week later just to make them clean it. When she returned the car, they tried to blame HER for the accident—even though the Carfax clearly shows the damage happened long before she ever bought it. They pressured her into paying an extra $1,000 just to avoid dealing with them further. This is straight-up misleading and dishonest business. We are now taking legal action. Do NOT trust this dealership. Verify everything yourself.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Juan, I'm truly sorry to hear about the upsetting experience you and your wife had. This is certainly not how we aim to conduct business, and I understand why you're frustrated. If there's anything further you'd like to discuss or clarify, please don't hesitate to reach out. Thank you, James Mullins - General Manager - 9712678986
Absolutely terrible and dishonest dealership. They sold my wife a car at full price as if it had a clean history, but completely hid the fact that it had been in an accident. They didn’t even show a Carfax—she had to pull it herself AFTER the purchase to find out the truth. The car wasn’t even ready for sale. It was dirty and unprepared when she picked it up, and she had to go back a week later just to make them clean it. When she returned the car, they tried to blame HER for the accident—even though the Carfax clearly shows the damage happened long before she ever bought it. They pressured her into paying an extra $1,000 just to avoid dealing with them further. This is straight-up misleading and dishonest business. We are now taking legal action. Do NOT trust this dealership. Verify everything yourself.
Absolutely terrible and dishonest dealership. They sold my wife a car at full price as if it had a clean history, but completely hid the fact that it had been in an accident. They didn’t even show a Carfax—she had to pull it herself AFTER the purchase to find out the truth. The car wasn’t even ready for sale. It was dirty and unprepared when she picked it up, and she had to go back a week later just to make them clean it. When she returned the car, they tried to blame HER for the accident—even though the Carfax clearly shows the damage happened long before she ever bought it. They pressured her into paying an extra $1,000 just to avoid dealing with them further. This is straight-up misleading and dishonest business. We are now taking legal action. Do NOT trust this dealership. Verify everything yourself.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan, I'm truly sorry to hear about the upsetting experience you and your wife had. This is certainly not how we aim to conduct business, and I understand why you're frustrated. If there's anything further you'd like to discuss or clarify, please don't hesitate to reach out. Thank you, James Mullins - General Manager - 9712678986
I love this dealership because everyone is very nice. I asked to check my window wipers and put new ones on. They also looked at my water hole cleaner to see why they weren’t spraying right. Plus I got in right away, it’s within 2 days from the day I made the appointment
I love this dealership because everyone is very nice. I asked to check my window wipers and put new ones on. They also looked at my water hole cleaner to see why they weren’t spraying right. Plus I got in right away, it’s within 2 days from the day I made the appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kali! We're glad we could help with your wipers and water hole cleaner. We appreciate your feedback and we are always here to assist in the future. See you next time at Tonkin Wilsonville Nissan!