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Peterson Auto Group

(4,252 reviews)
Visit Peterson Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have had nothing but excellent experiences.

I have been dealing with Peterson BMW for many years. The level of service is excellent. I also appreciate the friendliness of all the people who have taken care of my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2019 tundra

4th or 5th vehicle purchase at Peterson. I am always very pleased with our service. My husband and I have dealt with Shaun a lot in the past and he has always makes it a very easy experience! Will always be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Right as Rain

Found the car that was everything I wanted here, and each step of the process was great. Rich Huntley was very knowledgeable, friendly, and accommodating with everything. No pressure and answered all my questions. Ben Rodgers also deserves mention for the hard work he did to find me the best financing rates I could get. My old car was given a generous trade in value as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Consistency and Valuing Customers

I have purchased 5 million dollars worth of cars over the past 40 years for personal and business use. Peterson Motor company, from the 'old man', Mark to the boys have always treated me as a person first and customer second. I appreciate the long tenure staff like Bill Weery who epitomizes commitment, professionalism and customer first focus that sets the pace for the Peterson dealerships. I appreciate the value and service that I have received and expect the same for all I refer to their organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellent Customer Service

Ryan is professional and manages several aspects of car service. I would imagine that working service for BMW is not an easy job, as BMW owners (especially) can be pretty particular. Every encounter I've had with Ryan and their service and parts department has been 'big-city-excellent,' even in a smaller area like Boise. Thank you Ryan for being a great asset to Peterson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Treated very well, BUT...

I was treated very well but, unfortunately, the repairs were unsuccessful and my car had to be returned for a 2nd effort to correct the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to Gina Gonsalves

Gina, Ehan and Tommy all worked really hard to put together the deal for my new Highlander. I live within walking distance of another Toyota dealership, but they kind of blew me off. Gina kept in touch and treated me right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Customer Service

I cannot say enough good things about my experience at this dealership, from the time I got there till the time I left, everything went smooth and quick and they did everything they could to make the experience painless. Aidan was absolutely awesome and hands down made this the best car buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New tires for my X4

Ryan is very professional and helpful. He always returned my calls promptly. His tire quote has by far the lowest for my X4. It is a pleasure dealing with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great salesman Mike Matthews

Great dealership and great deal thanks to Mike Matthews. Mike met us and we made the deal and were out the door with our Camry. Mike answered all concerns and went out of the way to make us happy. We are return customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.