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Ken Garff Ford American Fork

(692 reviews)
New (888) 832-3959 (888) 832-3959
Used (877) 730-5845 (877) 730-5845
Service (866) 610-4875 (866) 610-4875

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Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Ford American Fork from DealerRater.

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The seller and finance guy were amazing and answered all of our questions and concerns.

The seller and finance guy were amazing and answered all of our questions and concerns.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick turnaround but cost too much for a small job. I would still recommend them.

Quick turnaround but cost too much for a small job. I would still recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I’m absolutely happy with the work and honesty of the team at Ken Garff Ford in American Fork I want to tank Matt for his hard work and for explaining everything with detail and taking extra time to help me to understand the process of the work. He’s very respectful and professional. I absolutely recommend to go and get your maintenance services in there. You can get cheaper in other places but you’ll get what I got half job so, I was doing my oil and filter changes in other places and I payed for everything but my filter wasn’t changed in a very long time. So. In Ken Garff Ford they warranty The job.

I’m absolutely happy with the work and honesty of the team at Ken Garff Ford in American Fork I want to tank Matt for his hard work and for explaining everything with detail and taking extra time to help me to understand the process of the work. He’s very respectful and professional. I absolutely recommend to go and get your maintenance services in there. You can get cheaper in other places but you’ll get what I got half job so, I was doing my oil and filter changes in other places and I payed for everything but my filter wasn’t changed in a very long time. So. In Ken Garff Ford they warranty The job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Online Appointment made, Dropped vehicle off 4 hours early, Service Reception was prompt and very understanding. Dropped off on a Tuesday morning and vehicle was ready by Thursday late morning. Vehicle repair was done correctly.

Online Appointment made, Dropped vehicle off 4 hours early, Service Reception was prompt and very understanding. Dropped off on a Tuesday morning and vehicle was ready by Thursday late morning. Vehicle repair was done correctly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very helpful to work with issues and changes to my truck. Another satisfied customer here.

Very helpful to work with issues and changes to my truck. Another satisfied customer here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mechanics and Service writer Jared is great they bend over backwards for you. they even will make a car possible for you if there takes longer.

Mechanics and Service writer Jared is great they bend over backwards for you. they even will make a car possible for you if there takes longer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service is always good. If I need a oil change they will check inside and outside of the vehicle. Jared is always great to work with.

The service is always good. If I need a oil change they will check inside and outside of the vehicle. Jared is always great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Hayden was great.. Very friendly and knowledgeable. I dropped off my car, and got it back right when they said it would be done. Highly recommend.

Hayden was great.. Very friendly and knowledgeable. I dropped off my car, and got it back right when they said it would be done. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I loved working with this dealership. They had great communication and got everything done in a timely manner.

I loved working with this dealership. They had great communication and got everything done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Quick service, good communication from the service department. Only criticism is that the truck sat out during a rain storm. It would have been nice to have a quick wash before giving it back but maybe they don’t do that anymore

Quick service, good communication from the service department. Only criticism is that the truck sat out during a rain storm. It would have been nice to have a quick wash before giving it back but maybe they don’t do that anymore

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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