Reviews
Service auto techs did a very good job.
Service auto techs did a very good job. Lani and Mo were very helpful in making sure my vehicle was well cared for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shuttle services was a nightmare.
Shuttle services was a nightmare. Service was quoted at half day and ended up being a full day. I had to check in to see if my car was done
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We appreciate you taking the time to share your feedback with us, and we would like to speak with you about the time taken for your recent appointment with our Service Team. Whenever you can, please give me a call so we may discuss this in greater detail. Sincerely, Customer Relations Manager 801-223-4406
Wade the Sales Manager is winner of the year truly and
Wade the Sales Manager is winner of the year truly and Shawn was above wonderful. Nate was patient .... diligent. Kindness is King thank u Wade and Shawn and John was kind to my daughter too. Buying a car for my daughter to drive in UT while we were in CA was a challenge but Wade saved the day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor had been Moe.
My service advisor had been Moe.....who gets a rating of 6+ His hand off to Kaua was seamless! And for starters she earned a 5
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great, the only minor complaint I might
The service was great, the only minor complaint I might have is I was told it would be 1 1/2 hour wait and it was actually 2 hours before completion.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service and friendly staff.
Great service and friendly staff. Joel has been great to work with. Our salesman Lucas Masey did a great job as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear about your positive experience with our team, including Joel and our salesman. Thanks for choosing Orem Toyota.
It was good ?
It was good ????, my truck is running great ???? Awesome amazing epic great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A little pricey, but you know you're getting quality
A little pricey, but you know you're getting quality service and trained technicians. No problem getting an appointment.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service was good, but 2+ hours wait for an oil change and
Service was good, but 2+ hours wait for an oil change and tire rotation is too long. Also, I have nice custom chrome valve caps on my tires and two of them were missing after the tire rotation. That’s poor attention to detail. Now I have to buy another set.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I was in and out in less than an hour.
I was in and out in less than an hour. They did a great job.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. Enjoy your day!