Reviews
Thanks to Rocky on the purchase of my son’s 1st vehicle. No nonsense and easy to deal with. Very pleased with his service and approach when dealing with others. This the second time purchasing from Karma could not be better pleased. Thanks!
Thanks to Rocky on the purchase of my son’s 1st vehicle. No nonsense and easy to deal with. Very pleased with his service and approach when dealing with others. This the second time purchasing from Karma could not be better pleased. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had sent a few text messages with questions and asking for an out the door quote and they just completely ignored my texts. Even if they can't do the deal, perhaps a simple confirmation back would've sufficed? Just rude. I know I'm from out of state but kindness goes a long way. Pun-intended. I decided that I didn't want the vehicle anyway after debating. I suppose they saved themselves time but it's the principle behind great service that matters.
I had sent a few text messages with questions and asking for an out the door quote and they just completely ignored my texts. Even if they can't do the deal, perhaps a simple confirmation back would've sufficed? Just rude. I know I'm from out of state but kindness goes a long way. Pun-intended. I decided that I didn't want the vehicle anyway after debating. I suppose they saved themselves time but it's the principle behind great service that matters.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Negative experience, They use your credit report hard inquiry to see where you shop cars and use it against you telling you the car you test drove is not approved and need to choose a more expensive car or can not qualify for a loan ?
Negative experience, They use your credit report hard inquiry to see where you shop cars and use it against you telling you the car you test drove is not approved and need to choose a more expensive car or can not qualify for a loan ?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I drove from Youngsville to Fuquay Varina, after calling Mo to confirm the vehicle was there. Drove the Tesla and was impressed by it. I would have bought the car, HOWEVER, somehow the price went up $1000.00 while I was test driving it. But they said it’s not their fault, so they will give me $300 off. Seems ridiculous.
I drove from Youngsville to Fuquay Varina, after calling Mo to confirm the vehicle was there. Drove the Tesla and was impressed by it. I would have bought the car, HOWEVER, somehow the price went up $1000.00 while I was test driving it. But they said it’s not their fault, so they will give me $300 off. Seems ridiculous.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Moe and Mike got my car nice and fast and were respectful in fuquay varina
Moe and Mike got my car nice and fast and were respectful in fuquay varina
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Messaging to the customer, between online sales and floor sales, was not consistent. One message saying the car had been serviced and the other saying no services had been completed. Ended up not buying the car, but that was solely price based.
Messaging to the customer, between online sales and floor sales, was not consistent. One message saying the car had been serviced and the other saying no services had been completed. Ended up not buying the car, but that was solely price based.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great communication and follow up. Kept me informed every step of the way. Thanks again!
Great communication and follow up. Kept me informed every step of the way. Thanks again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Process was seamless very friendly environment this was my first time visiting this dealer and i was treated with respect, felt comfortable with my salesman Moe he made it a comfortable experience very satisfied with the services provided.
Process was seamless very friendly environment this was my first time visiting this dealer and i was treated with respect, felt comfortable with my salesman Moe he made it a comfortable experience very satisfied with the services provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Prompt reply to my inquiry by 2 salespersons working together. They were polite, knowledgeable and personal. The dealership had a broad range of high end vehicles to look at and all had good reviews of vehicle specifications and complete Carfax reports ( all were clean!). Great group to work with!
Prompt reply to my inquiry by 2 salespersons working together. They were polite, knowledgeable and personal. The dealership had a broad range of high end vehicles to look at and all had good reviews of vehicle specifications and complete Carfax reports ( all were clean!). Great group to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very friendly staff, good inventory, happy with my purchase and would certainly recommend this dealer.
Very friendly staff, good inventory, happy with my purchase and would certainly recommend this dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase