Karma Fuquay

Horrible experience. Absolute fraud and dishonest dealership. They sold the car with several issues that couldn't have been unknown to them. I bought this car from them 3 years ago, and have been spending thousands ever since. The common theme from every mechanic I hear was the dealership couldn't have not known about these issues, they simply didn't disclose it. Very convenient!

Walking in I was impressed with the courtesy of the staff and organization and cleanliness of the showroom. I immediately felt like one of the family. The vehicles they offer are quality and fairly priced. I made a purchase and will definitely buy from them again.

Thanks to Rocky on the purchase of my son’s 1st vehicle. No nonsense and easy to deal with. Very pleased with his service and approach when dealing with others. This the second time purchasing from Karma could not be better pleased. Thanks!

I had sent a few text messages with questions and asking for an out the door quote and they just completely ignored my texts. Even if they can't do the deal, perhaps a simple confirmation back would've sufficed? Just rude. I know I'm from out of state but kindness goes a long way. Pun-intended. I decided that I didn't want the vehicle anyway after debating. I suppose they saved themselves time but it's the principle behind great service that matters.

Negative experience, They use your credit report hard inquiry to see where you shop cars and use it against you telling you the car you test drove is not approved and need to choose a more expensive car or can not qualify for a loan ?

I drove from Youngsville to Fuquay Varina, after calling Mo to confirm the vehicle was there. Drove the Tesla and was impressed by it. I would have bought the car, HOWEVER, somehow the price went up $1000.00 while I was test driving it. But they said it’s not their fault, so they will give me $300 off. Seems ridiculous.

Moe and Mike got my car nice and fast and were respectful in fuquay varina

Messaging to the customer, between online sales and floor sales, was not consistent. One message saying the car had been serviced and the other saying no services had been completed. Ended up not buying the car, but that was solely price based.

Great communication and follow up. Kept me informed every step of the way. Thanks again!

Process was seamless very friendly environment this was my first time visiting this dealer and i was treated with respect, felt comfortable with my salesman Moe he made it a comfortable experience very satisfied with the services provided.