Reviews
This dealership won’t impress you with a flashy or pretentious sales floor - but the simplicity of the buying process paired with the value of the cars sold will be what stands out. This is my second time buying a car from carmax - both times I traded in a vehicle and was given much more than I expected for my car.
This dealership won’t impress you with a flashy or pretentious sales floor - but the simplicity of the buying process paired with the value of the cars sold will be what stands out. This is my second time buying a car from carmax - both times I traded in a vehicle and was given much more than I expected for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Allen Prudhomme was very professional, kind and caring! I felt that I was in great hands.
Allen Prudhomme was very professional, kind and caring! I felt that I was in great hands.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was open on Sunday and no one was waiting for assistance. Liz promptly greeted us and we knew what we were looking for in a used car. She gave us several options of cars available on the lot. We chose on in 15 minutes. Liz was very knowledgeable and we were thrilled with her assistance. Lots of paperwork but guess that is normal. We would use CarMax again.
The dealership was open on Sunday and no one was waiting for assistance. Liz promptly greeted us and we knew what we were looking for in a used car. She gave us several options of cars available on the lot. We chose on in 15 minutes. Liz was very knowledgeable and we were thrilled with her assistance. Lots of paperwork but guess that is normal. We would use CarMax again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They set me up for a test drive in a car with no air conditioning on a day when the temperature outside the car was 95 and inside the car it was 93. Needless to say I went somewhere else and bought a car at Tamiami Hyundai, where the cars had working A.C.
They set me up for a test drive in a car with no air conditioning on a day when the temperature outside the car was 95 and inside the car it was 93. Needless to say I went somewhere else and bought a car at Tamiami Hyundai, where the cars had working A.C.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
it was a true pleasure working with, Junior he made the sale quick and easy. i will go through Car Max again, i will also refer you to our friends and family. thank you for making it easy.
it was a true pleasure working with, Junior he made the sale quick and easy. i will go through Car Max again, i will also refer you to our friends and family. thank you for making it easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Liz was awesome she made everything very easy and quick. great experience i would definitely buy from here again
Liz was awesome she made everything very easy and quick. great experience i would definitely buy from here again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Treated very well when we walked in until we left It was awesome everybody was grest
Treated very well when we walked in until we left It was awesome everybody was grest
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The worst place to buy a car in Naples. The worst service department in all of Collier County. I cant begin to tell you all the horror stories I have had there. Just avoid it like the plague.
The worst place to buy a car in Naples. The worst service department in all of Collier County. I cant begin to tell you all the horror stories I have had there. Just avoid it like the plague.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thay didn't know how to talk to people I was thinking to my Daddy with that woman on the phone and she got smart she one of the person who answered the phone
Thay didn't know how to talk to people I was thinking to my Daddy with that woman on the phone and she got smart she one of the person who answered the phone
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After selecting my vehicle and being approved for my loan, I was so excited to go in to pick up my car from the Naples location. I test drove the car and went to sign the paperwork. And then, after an hour of waiting, I was told the bank has changed the terms and told to leave. Steven Lowry was the salesman. I would never ever step foot in that sham of a company again.
After selecting my vehicle and being approved for my loan, I was so excited to go in to pick up my car from the Naples location. I test drove the car and went to sign the paperwork. And then, after an hour of waiting, I was told the bank has changed the terms and told to leave. Steven Lowry was the salesman. I would never ever step foot in that sham of a company again.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase