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CarMax Naples

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Visit CarMax Naples
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(239) 449-8766 (239) 449-8766

Inventory

See all 108 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Naples from DealerRater.

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Thay didn't know how to talk to people I was thinking to

Thay didn't know how to talk to people I was thinking to my Daddy with that woman on the phone and she got smart she one of the person who answered the phone

Thay didn't know how to talk to people I was thinking to

Thay didn't know how to talk to people I was thinking to my Daddy with that woman on the phone and she got smart she one of the person who answered the phone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible experience

After selecting my vehicle and being approved for my loan, I was so excited to go in to pick up my car from the Naples location. I test drove the car and went to sign the paperwork. And then, after an hour of waiting, I was told the bank has changed the terms and told to leave. Steven Lowry was the salesman. I would never ever step foot in that sham of a company again.

Horrible experience

After selecting my vehicle and being approved for my loan, I was so excited to go in to pick up my car from the Naples location. I test drove the car and went to sign the paperwork. And then, after an hour of waiting, I was told the bank has changed the terms and told to leave. Steven Lowry was the salesman. I would never ever step foot in that sham of a company again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not going there ever again

Bought a car there about three years ago and bought extended warranty as well. Had recently the same car there for inspection because of strange noise. Got car back and told everything is fine , just needs new tires. Drove a bit and had to pay now for major repairs at a different repair shop. They offered me to pay back for my inspection but nothing for the necessary repairs they missed. Also have to deal with the extended warranty myself. Service and repairs department sucks big time. Will never go back to them.

Not going there ever again

Bought a car there about three years ago and bought extended warranty as well. Had recently the same car there for inspection because of strange noise. Got car back and told everything is fine , just needs new tires. Drove a bit and had to pay now for major repairs at a different repair shop. They offered me to pay back for my inspection but nothing for the necessary repairs they missed. Also have to deal with the extended warranty myself. Service and repairs department sucks big time. Will never go back to them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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