Reviews
Dakota was kind, professional, and efficient.
Dakota was kind, professional, and efficient. He was willing to assist me with questions that I had quickly and without fuss. I appreciate his time and I recommend him for your Hyundai needs.
Dakota was kind, professional, and efficient.
Dakota was kind, professional, and efficient. He was willing to assist me with questions that I had quickly and without fuss. I appreciate his time and I recommend him for your Hyundai needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Worst car buying experience of my life.
Worst car buying experience of my life. They messed up my paperwork, tried to get me to pay my deposit twice, and made excuses. Brian, the salesman, was more concerned with hitting the bong than doing his job. Terribly unprofessional.
Worst car buying experience of my life.
Worst car buying experience of my life. They messed up my paperwork, tried to get me to pay my deposit twice, and made excuses. Brian, the salesman, was more concerned with hitting the bong than doing his job. Terribly unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I have to say, my experience with a sales team member at
I have to say, my experience with a sales team member at Camelback Hyundai was so strange that I keep thinking back to it even though I purchased elsewhere. At first they pestered me with emails, and wouldn't budge on price. But the weirdest part was this email I received: “I have prayed and believed for a miracle on this deal. You are my miracle, my encouragement to keep moving. Give me the honor to remember you for the rest of my life on this deal. I have prayed and prayed.” This felt like a disingenuous sales tactic that truthfully came out of left field.
I have to say, my experience with a sales team member at
I have to say, my experience with a sales team member at Camelback Hyundai was so strange that I keep thinking back to it even though I purchased elsewhere. At first they pestered me with emails, and wouldn't budge on price. But the weirdest part was this email I received: “I have prayed and believed for a miracle on this deal. You are my miracle, my encouragement to keep moving. Give me the honor to remember you for the rest of my life on this deal. I have prayed and prayed.” This felt like a disingenuous sales tactic that truthfully came out of left field.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
If I could give zero stars, I would.
If I could give zero stars, I would. I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’m beyond frustrated. Dealership Experience: I purchased what I believed was the car I test drove. A week later, I was told the VIN on my paperwork didn’t match the car I drove home—they sold me the wrong car. I had to return and swap vehicles. No apology, no compensation, no accountability—just “here’s your new car.” The salesperson barely acknowledged me during the exchange. Completely unprofessional. Finance Nightmare: For 2.5 years, I made every payment on time without issue. In October, I requested to move my due date by four days due to a temporary hardship. That single request caused chaos: • My account now shows “Past Due” despite all payments being made. • I’ve spent hours on the phone, transferred multiple times, hung-up on twice, and still no resolution. • I’ve been given contradictory excuses: “payment bounced” (it didn’t), “due date change caused it,” “allocation error,” etc. yet no one could problem solve Even supervisors couldn’t fix it and escalated it without follow-up. The incompetence is staggering. Bottom Line: I will NEVER buy another Hyundai. This is my third new car purchase (first Hyundai), and it’s been the worst experience—issues with the car, the finance company, and the dealership since day one. Stay away from Hyundai, Camelback Hyundai, and Hyundai Motor Finance.
If I could give zero stars, I would.
If I could give zero stars, I would. I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’m beyond frustrated. Dealership Experience: I purchased what I believed was the car I test drove. A week later, I was told the VIN on my paperwork didn’t match the car I drove home—they sold me the wrong car. I had to return and swap vehicles. No apology, no compensation, no accountability—just “here’s your new car.” The salesperson barely acknowledged me during the exchange. Completely unprofessional. Finance Nightmare: For 2.5 years, I made every payment on time without issue. In October, I requested to move my due date by four days due to a temporary hardship. That single request caused chaos: • My account now shows “Past Due” despite all payments being made. • I’ve spent hours on the phone, transferred multiple times, hung-up on twice, and still no resolution. • I’ve been given contradictory excuses: “payment bounced” (it didn’t), “due date change caused it,” “allocation error,” etc. yet no one could problem solve Even supervisors couldn’t fix it and escalated it without follow-up. The incompetence is staggering. Bottom Line: I will NEVER buy another Hyundai. This is my third new car purchase (first Hyundai), and it’s been the worst experience—issues with the car, the finance company, and the dealership since day one. Stay away from Hyundai, Camelback Hyundai, and Hyundai Motor Finance.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your concerns about your experience. We understand your frustration. The situation you've described falls short of the professional service that we strive to provide. Your feedback highlights areas where we can work to improve. We would like to work toward resolving your concerns. Please contact Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience.
If I could give zero stars, I would.
If I could give zero stars, I would. I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’m beyond frustrated. Dealership Experience: I purchased what I believed was the car I test drove. A week later, I was told the VIN on my paperwork didn’t match the car I drove home—they sold me the wrong car. I had to return and swap vehicles. No apology, no compensation, no accountability—just “here’s your new car.” The salesperson barely acknowledged me during the exchange. Completely unprofessional. Finance Nightmare: For 2.5 years, I made every payment on time without issue. In October, I requested to move my due date by four days due to a temporary hardship. That single request caused chaos: • My account now shows “Past Due” despite all payments being made. • I’ve spent hours on the phone, transferred multiple times, hung-up on twice, and still no resolution. • I’ve been given contradictory excuses: “payment bounced” (it didn’t), “due date change caused it,” “allocation error,” etc. yet no one could problem solve Even supervisors couldn’t fix it and escalated it without follow-up. The incompetence is staggering. Bottom Line: I will NEVER buy another Hyundai. This is my third new car purchase (first Hyundai), and it’s been the worst experience—issues with the car, the finance company, and the dealership since day one. Stay away from Hyundai, Camelback Hyundai, and Hyundai Motor Finance.
If I could give zero stars, I would.
If I could give zero stars, I would. I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’m beyond frustrated. Dealership Experience: I purchased what I believed was the car I test drove. A week later, I was told the VIN on my paperwork didn’t match the car I drove home—they sold me the wrong car. I had to return and swap vehicles. No apology, no compensation, no accountability—just “here’s your new car.” The salesperson barely acknowledged me during the exchange. Completely unprofessional. Finance Nightmare: For 2.5 years, I made every payment on time without issue. In October, I requested to move my due date by four days due to a temporary hardship. That single request caused chaos: • My account now shows “Past Due” despite all payments being made. • I’ve spent hours on the phone, transferred multiple times, hung-up on twice, and still no resolution. • I’ve been given contradictory excuses: “payment bounced” (it didn’t), “due date change caused it,” “allocation error,” etc. yet no one could problem solve Even supervisors couldn’t fix it and escalated it without follow-up. The incompetence is staggering. Bottom Line: I will NEVER buy another Hyundai. This is my third new car purchase (first Hyundai), and it’s been the worst experience—issues with the car, the finance company, and the dealership since day one. Stay away from Hyundai, Camelback Hyundai, and Hyundai Motor Finance.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your concerns about your experience. We understand your frustration. The situation you've described falls short of the professional service that we strive to provide. Your feedback highlights areas where we can work to improve. We would like to work toward resolving your concerns. Please contact Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience.
The dealership sold a car to my mother and the contract
The dealership sold a car to my mother and the contract was signed. Since we were having the car shipped it was not an immediate sale. 3 days later the dealership sold the car to someone else and didn't offer a similar car or anything. Just a sorry
The dealership sold a car to my mother and the contract
The dealership sold a car to my mother and the contract was signed. Since we were having the car shipped it was not an immediate sale. 3 days later the dealership sold the car to someone else and didn't offer a similar car or anything. Just a sorry
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret that this standard was not met and that no comparable options or meaningful resolution were presented at the time. This is not how we want anyone to feel after working with us, especially when making such an important purchase. We’d like the opportunity to make this right and ensure your concerns are heard at the highest level. Please reach out directly to Tammy Jarrin in our Customer Service Department at 602-249-1133.
I have called a few times and you never answer or call back even though I leave voice messages. That goes in line with the car buying experience so I guess I shouldn't be surprised.
The salesperson named Brian sold me the car.
The salesperson named Brian sold me the car. And he told me that I will get the license plate in 45 days. And that turned out to be a lie. And when I tried to call and text this guy, found out he blocked my phone number. That really pissed me off. So I called the service department manager last week,she forced this guy to apologize to me. But after that,my phone number is still been blocked by this Brian. That’s the ways they apologize for their mistake. That’s the way Camelback Hyundai respect their customers. If you wanna get a vehicle from them,then go for it. When you need something from them even if it’s not money, they will let you know you better GFY.
The salesperson named Brian sold me the car.
The salesperson named Brian sold me the car. And he told me that I will get the license plate in 45 days. And that turned out to be a lie. And when I tried to call and text this guy, found out he blocked my phone number. That really pissed me off. So I called the service department manager last week,she forced this guy to apologize to me. But after that,my phone number is still been blocked by this Brian. That’s the ways they apologize for their mistake. That’s the way Camelback Hyundai respect their customers. If you wanna get a vehicle from them,then go for it. When you need something from them even if it’s not money, they will let you know you better GFY.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Everyone at this location was very nice and attentive!
Everyone at this location was very nice and attentive! I had a great experience here and definitely recommend to others!
Everyone at this location was very nice and attentive!
Everyone at this location was very nice and attentive! I had a great experience here and definitely recommend to others!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership blames cars.
Dealership blames cars.com for wrong price advertising and won't honor the price. When I got with the dealership the price more than doubled from advertising
Dealership blames cars.
Dealership blames cars.com for wrong price advertising and won't honor the price. When I got with the dealership the price more than doubled from advertising
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael, thank you for bringing this to our attention. We strive to ensure our pricing is always accurate and up to date; however, there are occasions when data feeds may experience delays or discrepancies. We’ve addressed the issue with Cars.com to ensure the correct pricing is now being displayed. If you have any further questions or if there’s anything we can do to assist you in your search, please don’t hesitate to contact Tammy Jarrin in our Customer Service Department at 602-249-1133.
They lie.
They lie. False adverting with their cars. It's one price online and then you get there it's another price. They dont care and they just want people to come in to tell you the car is more and the online price was wrong. Scammers. Now they said it's the 3rd party that messed up when I called them on it. They are telling my it's 7500. More than double the adverting.
They lie.
They lie. False adverting with their cars. It's one price online and then you get there it's another price. They dont care and they just want people to come in to tell you the car is more and the online price was wrong. Scammers. Now they said it's the 3rd party that messed up when I called them on it. They are telling my it's 7500. More than double the adverting.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Michael, thank you for bringing this to our attention. We strive to ensure our pricing is always accurate and up to date; however, there are occasions when data feeds may experience delays or discrepancies. We’ve addressed the issue with Cars.com to ensure the correct pricing is now being displayed. If you have any further questions or if there’s anything we can do to assist you in your search, please don’t hesitate to contact Tammy Jarrin in our Customer Service Department at 602-249-1133.
I made you guys awear of it when i spoke to you about the car but not one person was willing to negotiate the price or even try and make a deal.