Camelback Hyundai

Johan Sales and Rob Finance spent time and explained everything. Finance Manager Felipe was amazing. It was a great experience! I would recommend this dealership to anyone looking for a vehicle.

The Dealership was nice, but Annika made the experience well worth it. She was pleasant and listen to me and my concerns. 10/10 experience and I would recommend.

We went in for an oil change, she asked if we heard anything unusual. Yes,there's a knocking sound. Then she said we need a new engine, its a 2022 Kona. They provided a loaner car. They did a small block replacement. That's the lower half. The car stopped in traffic, I was embarrassed. They kept tha car another month, this time it smoked with a big cloud. We took it back, they said they fixed it, but it smoked again. Two months and it still smoked when they gave it back to us. The forth time, it smoked when my wife went to pick it up...now they are doing a full engine replacement. Fast forward, three months in the shop, everything is good for now. I won't buy another Hyundai only Honda from now on. This service department and Kia are very bad, do NOT BRING YOUR CAR HERE FOR ANY SERVICE. They don't care about the customer, just making the sale....

This dealership was has very nice salesman. I had two guys and they worked very hard to get me into a new car.

Pitiful sales tactics unprofessional very hostile and just because you sat there wasted my afternoon telling me about your recent car accident broken arm doesn't make us buddies and guilt me into buying a car no I don't sign on the first price you give me it's called negotiating xxxxxx bag very sleazy I offended you? No dip wad you just showed me your true colors and shouldn't be in this industry with your disgusting behavior I am taking my business where they appreciate my research it's my money my car payment so I do negotiate and fight for the right deal. You became very irate and showed my family in 2.5 seconds how to lose a deal. Chapman hyundai is my next stop to buy a car they know how to treat folks that do there due diligence when making a 50k purchase.you should be fired due to your hostility better yet I expected that behavior from a buy here pay here type dealership. All you folks reading this buyer beware don't waste your time here go elsewhere!!

The personal sales are not honest, cuz, now this location refuse give the service for the vehicle, is under contract, this is one of this reason get this vehicle when I signed it. Not was just a regular sales representative the guy that he did was the guy, on that day, was the sales manager, yes the guy on the final step to get and sign the contract, in this case he offered a service guarantee for long, long a good deal to tace care this vehicle. Now this location at camelback Rd refused to continue. I'm waiting the time and name to be in your office to find a solution. Like some was answered on google reviews. You wants to talk about it? Ok just let me know?

Good service and fast, you can sit down and enjoy coffee to wait for your car done, Adam very helpful.

I drove from Albuquerque to Camelback to purchase a used 2019 Volvo XC90 and traded in a meticulously maintained, problem-free Volvo as part of the transaction. I genuinely wanted the XC90 and made the trip believing I was dealing with a reputable dealership. Unfortunately, my experience has left me feeling misled and extremely disappointed. During the sales process, I verbally raised concerns about the air suspension feeling off with two dealership employees before completing the purchase. After taking delivery, that same concern continued. Almost immediately after leaving the dealership, I also experienced a recurring TPMS warning, which I reported to my salesperson. During my drive back to Albuquerque, I began noticing concerning brake feel as well. In less than 500 miles, I am now dealing with multiple mechanical and safety-related concerns on a vehicle I just purchased. The dealership did tell me that tires had been replaced. What I did not realize until after delivery was that only two tires had been replaced with inexpensive tires of a different brand from the other two on this AWD Volvo. I have also since noticed poor paint touch-up work and defects that were not readily apparent to me during the sales process. These discoveries have seriously undermined my confidence in the dealership's reconditioning and evaluation of the vehicle. The finance experience has also been frustrating. The finance manager told me he would send revised finance documents first thing Sunday, July 5, before leaving for vacation. Despite repeatedly calling Camelback seeking follow-up from the finance department, I received no response and still have not heard back from the finance manager. I understand that I purchased a used vehicle and did not expect perfection. My concern is the pattern and timing of the issues, particularly the suspension concern I raised before completing the sale and the additional mechanical concerns that surfaced almost immediately afterward. At this point, I have completely lost confidence in the vehicle and the transaction. I am asking Camelback management to unwind the sale and accept the XC90 back. I hope senior management chooses to address this professionally and work toward a fair resolution. I will update this review based on how the dealership responds.

Patient staff. Friendly and experienced. I felt cared for and in good hands. The process was smooth and easy.

Great service everytime I go to service my vehicle. Lobby is always clean, everything is stocked up at the coffee bar.