Reviews
Tyler has an amazing personality, but was not available
Tyler has an amazing personality, but was not available by phone after purchasing my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Tammy, thank you for taking the time to leave us feedback and for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
After being ignored at other dealers, Billy came out to
After being ignored at other dealers, Billy came out to me and was very friendly and low pressure. I did find a vehicle that I liked and purchased it. The process was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
After passing up a few dealerships because I was a solo
After passing up a few dealerships because I was a solo female looking to buy a car, I stopped by to look at the Nissan's and other vehicles in your lot. I was pleasantly surprised when Billy came up to me in a golf cart and asking if I needed any help. I did. He was friendly and knowledgeable without any pressure to sell me a vehicle. I ended up buying a Nissan Murano and have been very happy the process was very easy. All the staff were friendly. I will definitely recommend this dealer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Chandler. If you ever need help, just give us a call. Happy motoring!
I do not like their IT department.
I do not like their IT department. I have had issues with trying to make an appt online. I have always made the appt online through the Chandler Auto Nation but for some reason my appt went to the Chevorlet Auto Nation so but I received a confirmation online that my appt was on Friday, April 18, 2025 at 8:30 am they did not have me scheduled for my oil change the appt went to Chevrolet Auto Nation instead. I have had issues with Auto Nation in the past with them having issues with their phones. I had to go down there and make an appt because when you called their service dept the phone just rang and rang. That was so annoying. Then for the longest of time no one would come out and greet you. I had to complain about this several times before someone comes out to greet you. I feel the service managers are not doing their jobs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debralou, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2828 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great and fast service.
Great and fast service. Jeremiah was so nice and friendly. He has great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very kind and professional staff.
Very kind and professional staff. Answered all my questions. Used to run my car thru car wash .. that would be nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Very great sales person and manager will recommend this
Very great sales person and manager will recommend this dealership great inventory new y used card
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Chandler and we hope to be of service again in the future.
We have been having our cars serviced at this dealership
We have been having our cars serviced at this dealership for years and Julio has been our service advisor since the beginning. He is the reason we continue to purchase and service our cars at this location. Excellent and trustworthy service always!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Chandler. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great job on my 20K Mile service.
Great job on my 20K Mile service. My new(to me) service advisor, Jeremiah Mullens was easy a nd great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stephen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Caryl is great she is our go to gal .
Caryl is great she is our go to gal . She knows our car well . We are very sure that we will be well taken care of .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!