Skip to main content

Commerce Chevrolet

(59 reviews)

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Commerce Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a fantastic experience at Commerce Chevrolet!

I had a fantastic experience at Commerce Chevrolet! Autumn was absolutely amazing to work with—friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. She made the whole process smooth and stress-free, answered all my questions, and never made me feel pressured.

I had a fantastic experience at Commerce Chevrolet!

I had a fantastic experience at Commerce Chevrolet! Autumn was absolutely amazing to work with—friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed. She made the whole process smooth and stress-free, answered all my questions, and never made me feel pressured.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We’re pleased to hear that you had a fantastic experience at Commerce Chevrolet and that Autumn provided you with exceptional service. It's great to know she helped make the process smooth and stress-free for you. We appreciate your feedback and hope to see you again for your future automotive needs! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

This dealership is AWESOME!

This dealership is AWESOME! I can’t thank Autumn, Armando, and the whole team enough for making our car buying experience simple, painless, and perfect. I’m so grateful to have such a top notch dealership in our community.

This dealership is AWESOME!

This dealership is AWESOME! I can’t thank Autumn, Armando, and the whole team enough for making our car buying experience simple, painless, and perfect. I’m so grateful to have such a top notch dealership in our community.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Amy! We're thrilled to hear that you had an awesome experience at Commerce Chevrolet and that Autumn, Armando, and the team made your car-buying process simple and perfect. Your kind words mean a lot, and we're grateful to have customers like you in our community. We look forward to serving you again in the future! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

Awesome small town dealership in Commerce, Texas.

Awesome small town dealership in Commerce, Texas. Autumn Graves is the best. If you are looking for a new car or truck go see Autumn. She will hook you up and make the process very smooth and easy!!

Awesome small town dealership in Commerce, Texas.

Awesome small town dealership in Commerce, Texas. Autumn Graves is the best. If you are looking for a new car or truck go see Autumn. She will hook you up and make the process very smooth and easy!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Randy! We're thrilled to hear that you had such a positive experience at Commerce Chevrolet and that Autumn was able to assist you so effectively. Your kind words and recommendation mean a lot. We look forward to helping you again in the future! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

Saw a truck I wanted that was not on the lot yet but was

Saw a truck I wanted that was not on the lot yet but was on their website. Allen Fansler and Chris Graves kept in touch, they even went on got it from the storage lot so I could get it before the month ends so I could get the special rate for financing. Allen even delivered it to my work. Daniel and Frank got me the payments I wanted. This was the easiest buying experience I’ve ever had.

Saw a truck I wanted that was not on the lot yet but was

Saw a truck I wanted that was not on the lot yet but was on their website. Allen Fansler and Chris Graves kept in touch, they even went on got it from the storage lot so I could get it before the month ends so I could get the special rate for financing. Allen even delivered it to my work. Daniel and Frank got me the payments I wanted. This was the easiest buying experience I’ve ever had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Trey! We're happy to hear you had such a positive experience with Commerce Chevrolet. It's great to know that Allen, Chris, Daniel, and Frank were able to assist you in getting the truck you wanted and making the process seamless. We appreciate your feedback and look forward to serving you again. Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

Bought over the phone made the process easy.

Bought over the phone made the process easy. Allen Fansler is the best. He even delivered my new truck to my work. This whole group of professionals are the best.

Bought over the phone made the process easy.

Bought over the phone made the process easy. Allen Fansler is the best. He even delivered my new truck to my work. This whole group of professionals are the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Calvin! We're glad to hear you had a great experience with Allen and our team at Commerce Chevrolet. It's great to know that we could make the process easy for you and deliver your new truck right to your work. We look forward to seeing you again soon. Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

Brandon is my go to guy for cars.

Brandon is my go to guy for cars. I just bought my 3rd vehicle from him today. I've gotten 2 Trax and now a Denali and I couldn't be happier! After I bought my first car, I told Brandon I would follow him to whatever dealership he went to and that he will be my car guy for life and I will stand by that! I was so excited when I reached out to him and learned he was back at Commerce Chevy. Hes an absolute amazing person and so much fun to hang out with while going through the process. Thank you Brandon! You're the BEST!

Brandon is my go to guy for cars.

Brandon is my go to guy for cars. I just bought my 3rd vehicle from him today. I've gotten 2 Trax and now a Denali and I couldn't be happier! After I bought my first car, I told Brandon I would follow him to whatever dealership he went to and that he will be my car guy for life and I will stand by that! I was so excited when I reached out to him and learned he was back at Commerce Chevy. Hes an absolute amazing person and so much fun to hang out with while going through the process. Thank you Brandon! You're the BEST!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Brandon has been your go-to guy for your car purchases. It's fantastic that you've chosen to get your Trax and Denali from us at Commerce Chevrolet. We truly appreciate your loyalty and enthusiasm. We look forward to seeing you again for your next vehicle! Enjoy your new Denali! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

Amazing the personal was nice to mee and offer a lot of

Amazing the personal was nice to mee and offer a lot of type of car and the I decided the best option for me . Very greatful

Amazing the personal was nice to mee and offer a lot of

Amazing the personal was nice to mee and offer a lot of type of car and the I decided the best option for me . Very greatful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review, Juana! We're glad to hear that you had a positive experience with our team at Commerce Chevrolet and that you found the right vehicle for your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

If you are not good at math, do not buy at this

If you are not good at math, do not buy at this dealership. Actually, even if you are good at math, don't do it. They were extremely shady with projecting payment plans on me, numbers changing every single time they reprinted the same exact paper when we asked for additional information. We did not calculate the initial numbers presented for an 84 month payment plan, but the second print out was 84 months at 16%. There's no way that was accurate. I have good credit and got less than 7% on a shorter payment plan a week later at a different dealership. They also tried selling a "protection plan" that could not be fully explained. Then finally, "Oh! Here's a printout of the contract, except the first page because we couldn't get a blank copy and had to copy from another customer's paperwork." In said paperwork, there were contradictions to what was verbally presented as well.

If you are not good at math, do not buy at this

If you are not good at math, do not buy at this dealership. Actually, even if you are good at math, don't do it. They were extremely shady with projecting payment plans on me, numbers changing every single time they reprinted the same exact paper when we asked for additional information. We did not calculate the initial numbers presented for an 84 month payment plan, but the second print out was 84 months at 16%. There's no way that was accurate. I have good credit and got less than 7% on a shorter payment plan a week later at a different dealership. They also tried selling a "protection plan" that could not be fully explained. Then finally, "Oh! Here's a printout of the contract, except the first page because we couldn't get a blank copy and had to copy from another customer's paperwork." In said paperwork, there were contradictions to what was verbally presented as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We appreciate your feedback regarding the financing process at Commerce Chevrolet. It's important to us that we provide clear and accurate information, and it seems that your experience did not reflect that. We would like to address your concerns in more detail. Please reach out to us directly so we can discuss this further. Thank you again for your feedback. Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review

This Dealership has Committed Auto Fraud with odometer

This Dealership has Committed Auto Fraud with odometer rollbacks, not disclosing prior damage salvage title, Lying about miles and the sales rep on contracts, title washing. Please beware. They think they will get away with it, bet they didn't think I would find out. I found the proof and there is no denying it. I will be making a call to GMC corporate on Monday. The FTC, The Attorney General, and so on. Everything I am saying I can prove. I will bring this whole scheme down. Watch me. Already spoke to the police.

This Dealership has Committed Auto Fraud with odometer

This Dealership has Committed Auto Fraud with odometer rollbacks, not disclosing prior damage salvage title, Lying about miles and the sales rep on contracts, title washing. Please beware. They think they will get away with it, bet they didn't think I would find out. I found the proof and there is no denying it. I will be making a call to GMC corporate on Monday. The FTC, The Attorney General, and so on. Everything I am saying I can prove. I will bring this whole scheme down. Watch me. Already spoke to the police.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team has acknowledged this review.

Show full review

Came in with the Wheel of Fortune event.

Came in with the Wheel of Fortune event. Unfortunately I didn’t win this time but my insurance agent won 25k here a couple years back. I read the fine print and went in knowing it was a long shot but hey, I usually have to buy a lotto ticket for a chance to win 25k or 5k but they sent this one to me free of charge!! I needed a new truck so while I was there I was able to accomplish that easy. Got a great new truck with low miles and they gave me top dollar for my trade. Definitely going back for my wife’s next ride. Great guys out there.

Came in with the Wheel of Fortune event.

Came in with the Wheel of Fortune event. Unfortunately I didn’t win this time but my insurance agent won 25k here a couple years back. I read the fine print and went in knowing it was a long shot but hey, I usually have to buy a lotto ticket for a chance to win 25k or 5k but they sent this one to me free of charge!! I needed a new truck so while I was there I was able to accomplish that easy. Got a great new truck with low miles and they gave me top dollar for my trade. Definitely going back for my wife’s next ride. Great guys out there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Miguel, thank you for the fantastic review! We're thrilled you got to join us for the Wheel of Fortune event, even if luck wasn't on your side this time. We're glad you found a great new truck with low miles and received top dollar for your trade at Commerce Chevrolet. We appreciate your support and look forward to helping you and your wife with her next ride! Safe driving! Sincerely, The Commerce Chevrolet Team, (903)-886-2188

Show full review
See all 59 reviews