[{"id":584271,"firstName":"Mauricio","lastName":"Castillo","titleText":"Certified Sales Consultant","emailTxt":"mauricioatreliablenissan@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/a762e629a3d8.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1551398400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":27504,"firstName":"Paul","lastName":"Bateman","titleText":"Finance Director","emailTxt":"PBateman@vtaig.com","combinedEmpAvgRatingNbr":3.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/7b9b9853ada5.jpg","drDealerId":30370,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":578889,"firstName":"JR","lastName":"Steffes","titleText":"Sales Manager","emailTxt":"rsteffes01@vtaig.com","combinedEmpAvgRatingNbr":1.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"944006400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":27451,"firstName":"Abdul","lastName":"Kebe","titleText":"Certified Sales","shortBioText":"Abdul Kebe has been with Reliable since 2007. He enjoys making his customers feel comfortable and happy when they leave the dealership. When Abdul is not working he enjoys spending time with his family, watching movies and taking his kids to the park. His favorite food is rice and peanut soup. Abdul would love to visit the beaches of West Africa someday. His favorite car is the Nissan Altima.","emailTxt":"akebe@reliablenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/41108aa62f3c.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1167609600","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":496747,"firstName":"Craig","lastName":"Stewart","titleText":"Certified Sales Consultant","emailTxt":"crstewart80@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/e3d849878a5a.jpg","drDealerId":30370,"industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613619,"firstName":"Andy","lastName":"Ruelas","titleText":"Certified Sales Consultant","shortBioText":"Hello, my name is Andy! I am originally from Phoenix AZ. When I\u001am not working I like golfing, camping and fishing. Come meet your friend for life in the automobile industry!","emailTxt":"andygolfinaz@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/f8d976bb5858.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613591,"firstName":"Armando","lastName":"Chavez","titleText":"Certified Sales Consultant","emailTxt":"armandochavezmk@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/5969598859f8.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1136073600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613594,"firstName":"Conner","lastName":"Steffes","titleText":"Certified Sales Consultant","emailTxt":"conner.steffes@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/265e195c0a0c.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613621,"firstName":"Eddy","lastName":"Blea","titleText":"Certified Sales Consultant","emailTxt":"eddyblea88@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/5c2feb2253b6.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613593,"firstName":"Elaine","lastName":"Deal","titleText":"Certified Sales Consultant","emailTxt":"ELAINE.DEAL19@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/02f681c257ce.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613590,"firstName":"Lorenzo","lastName":"Archuleta","titleText":"Certified Sales Consultant","emailTxt":"archuletalorenzo@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/e9e182c1256f.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613589,"firstName":"Maricela","lastName":"Calzadillas","titleText":"Certified Sales Consultant","emailTxt":"mcalzadillas17@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/f59f38d8b7ee.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":578863,"firstName":"Matt","lastName":"Corbin","titleText":"Certified Sales Consultant","emailTxt":"mcorbin1979@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/0f4ff259c21f.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613620,"firstName":"Shawn","lastName":"Walker","titleText":"Certified Sales Consultant","emailTxt":"shawnranger78@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/1a76d357cc2d.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613592,"firstName":"Spencer","lastName":"Deal","titleText":"Certified Sales Consultant","emailTxt":"spencerdeal910@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30370/employees/a3f55893adf6.jpg","drDealerId":30370,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"757382400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Reliable Nissan

3.7 out of 5 3.7
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Reliable Nissan Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Reliable Nissan is your trusted Nissan Albuquerque NM dealership in Albuquerque, New Mexico. Thanks to you, we continue

...

to grow each and every year as your Albuquerque Nissan dealer of choice. We feature a large selection of new and used inventory, and we also have terrific Nissan Parts and Service departments. Stop by and be sure to browse our quality assortment of new and certified used Nissan cars, trucks and SUVs.

"We Are Reliable"

Service

Oil, Filter Change

$39.95

Coolant System Service

$119.95

Replace Brake Fluid

$99.95

Detailing

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
253 lifetime reviews. Includes reviews of Reliable Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 30, 2019

    Worked with Mauricio at Reliable Nissan got a 2019 Altima he is amazing very patient understanding and knows his product would for sure shop here again... in future

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a positive review, Christina!


    Worked with:
    Mauricio Castillo

    Certified Sales Consultant

    (5.0) 7 reviews

    Paul Bateman

    Finance Director

    (3.9) 19 reviews

  • 1.0 out of 5
    September 18, 2019

    I would avoid at all costs! They are Crooks from sales, management to service ... Buyer beware! They sold me a Lemon! They don't care about the customer!... I would rate 0 star on all level if able to,,,

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JR Steffes

    Sales Manager

    (1.8) 6 reviews

  • November 18, 2013

    All of the salesmen (Izaak Humphrey) were very friendly, and ready to help with every question I had. The finance manager (Kathy A. Carpenter) explained... everything in detail. My sister has bought 2 cars previously from Reliable Nissan, and now they have a new customer. I would highly recommend this dealership to anyone who asks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 4, 2019

    Service department unprofessional bad customer service! Incomplete service! Now my third time going to the dealership just for a tire rotation! Because... they forgot to do it! Also they got grease all over the inside of my car! Then the second time I went to get my tires rotated because they forgot to do it! Then the service technician tells me it's not going to take that long! so I was waiting outside for at least an hour! See my car park at the same place! So I asked service technician how long it's going to take so he tells me oh I forgot to tell you it's going to be another hour! So they pull my car around! My radio is full blasted! So I tried to call the manager he wasn't there! So I left a message still hasn't called me !Really bad service they really need to fix it!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 30, 2019

    I bought a Nissan Rogue from my man Mauricio Castillo. He was so helpful and I didn't feel pressured like the guys at malloys. I had to walk off there... lot they were so pushy, but when I met Mauricio he made me feel like this is how car buying should be. He let me check out a few models but ultimately got me in what I wanted. Finance was a breeze and Mauricio even got me detailed and a tank of gas. Will definitely be a repeat customer for reliable Nissan as long as Mauricio is still around

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a positive review, Mike!


    Worked with:
    Mauricio Castillo

    Certified Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    July 7, 2019

    Spencer Deal gave me a very good rate for my brand new Nissan Sentra 2019. Very great sales men helped me into an affordable car for my family and I worked... with me to get to where I wanted to be payment wise.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you from all of us at Reliable Nissan!

  • 4.0 out of 5
    July 2, 2019

    Lorenzo Archuleta assisted me with interest to purchase a Nissan Altma. He was very informative and friendly. I was not going to buy just look around but... I will definitely be back once I am ready to purchase my future vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us..., Snoopy!

  • 2.0 out of 5
    June 21, 2019

    I bought a vehicle here 2 years ago and was treated very well. I've gone back twice and been treated so poorly. No return calls, been ignored. I'm so done... with this dealership

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 7, 2019

    By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to... the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism. By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    JR Steffes

    Sales Manager

    (1.8) 6 reviews

  • 1.0 out of 5
    June 7, 2019

    By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to... the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JR Steffes

    Sales Manager

    (1.8) 6 reviews

View More Reviews