Reliable Nissan

They do not represent their online prices during in-person sales discussions. YOU BETTER HAVE SHOPPED ONLINE FIRST. I made an offer on a CPO Frontier and the salesperson, Jessica countered with a price that was 1k more than the online price. We were also looking at a Pathfinder for my wife and decided that we would probably do better to get that done first since I didn't trust the way the CPO "discussion" was going. After the test drive and start of discussing the prices, They "bring the manager out" to "close the deal" and "see what they can do to get a decision". After some looking around and referencing of prices for exactly what we wanted, I reached out to Jessica and was asked to send the sales estimate for the exact vehicle we wanted. And then that was it. Nothing. Wanting to do business in the state (and in our own city) I reached out 3 more times by calling and 4 times by text before finally reaching Jessica again. She said, "yeah, we can do that on anything in stock or if you want to have it shipped, you will have to pay for it." I sent one last text on Sept 1 asking what we needed to do since we could not find the trim we wanted on their website. I wanted to see the cost and estimated time to ship the Pathfinder with the trim we wanted. She never replied to that either. I wasn't going to beg to do business with them. Especially since they were selling their cars and trucks for thousands MORE than TX and AZ dealers. We drove to Lubbock and got exactly what we wanted on the 5th.

I recently purchased a 2026 Nissan Rogue from Reliable Nissan, and I couldn’t be happier with my experience! From the moment I arrived, Craig Stewart was friendly, professional, and extremely helpful. He took the time to listen to what I was looking for and answered all of my questions without making me feel rushed or pressured. He made the entire process comfortable and straightforward, and I really appreciated how knowledgeable he was about the Rogue and its features. Craig made sure I understood everything about my new vehicle and helped make the buying process much easier than I expected. I truly felt like he cared about making sure I was happy with my purchase rather than just trying to make a sale. I’m absolutely loving my new 2026 Rogue and feel like I made a great choice. I also want to give a big thank you to Kasadi! After purchasing my Rogue, I had some questions about the Nissan app, and she was incredibly helpful. She took the time to walk me through everything and helped me get my app set up so I could take advantage of all the features. She was patient, friendly, and made sure I understood how everything worked. Overall, I had an excellent experience at Reliable Nissan. Craig and Kasadi both went above and beyond to make sure I felt taken care of, both during the purchase and afterward. If you’re looking for a new vehicle and want a dealership with friendly people who are willing to help, I highly recommend Craig Stewart, Kasadi, and the entire Reliable Nissan team. Thank you for making my car-buying experience such a great one!

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Helpful They have continued to be helpful i will be using them when I sell my car for a newer model asap

Great dealership great customer service Ramon is the best ! Also they vacuum you're car after service which was awesome