Reviews
Was helpful n knowledgeable Was promised a time frame for service work and performed in a timely manner
Was helpful n knowledgeable Was promised a time frame for service work and performed in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always feel taken care of and the quality of service is good and always treated like family there.
Always feel taken care of and the quality of service is good and always treated like family there.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I called roadside assistance and told them that my car was dead and it the battery needed to be replaced. When I told him the issues I was having with the car they insisted that it was part of the recall, and so my vehicle was towed to Reliable it turns out that it was just an issue with the battery so it ended up costing me $250 for you guys to tell me that my battery was bad when I knew that my battery was bad. I'm very upset over the charge that I was given for the diagnostic on my vehicle. I supplied my own battery and I did not even receive my battery back so that I can get the car charged from where I purchased the battery.
I called roadside assistance and told them that my car was dead and it the battery needed to be replaced. When I told him the issues I was having with the car they insisted that it was part of the recall, and so my vehicle was towed to Reliable it turns out that it was just an issue with the battery so it ended up costing me $250 for you guys to tell me that my battery was bad when I knew that my battery was bad. I'm very upset over the charge that I was given for the diagnostic on my vehicle. I supplied my own battery and I did not even receive my battery back so that I can get the car charged from where I purchased the battery.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I have always had great customer service here I would rather bring my car here and get the work done right
I have always had great customer service here I would rather bring my car here and get the work done right
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They took my vehicle promptly. Brandon was very nice. It was a really nice experience.
They took my vehicle promptly. Brandon was very nice. It was a really nice experience.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that Brandon took great care of you and made the process easy and enjoyable. We truly appreciate your business and hope to see you again in the future! ⭐⭐⭐⭐⭐
All went well with Brandon and the crew.
Every thing went smoothly like always and got it done right and in a timely manner Ramon is a great knowledgeable and friendly
Every thing went smoothly like always and got it done right and in a timely manner Ramon is a great knowledgeable and friendly
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that your visit went smoothly and that everything was completed correctly and on time. It means a lot to us that Ramon was able to make the experience a positive one for you. We look forward to seeing you again at Reliable Nissan!
Was supposed to fix windshield when I bought it. 3 times still not done. Very unsatisfied. Told was to schedule then next they said window guy wasn't in. Told to reschedule. Quite annoying.
Was supposed to fix windshield when I bought it. 3 times still not done. Very unsatisfied. Told was to schedule then next they said window guy wasn't in. Told to reschedule. Quite annoying.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear about the repeated delays in having your windshield repair completed. We understand the importance of following through on commitments made during the vehicle purchase and providing clear communication when scheduling repairs. Please contact Dominic Salazar, our General Manager, at [email protected] so we can discuss this further.
Everyone was real nice, but 21/2 hours for an oil change. Not so good. Woman I talked to had been waiting 3 hours for an answer regarding her engine light situation. They did not change the mileage/oil sticker on the window. I'll be back.
Everyone was real nice, but 21/2 hours for an oil change. Not so good. Woman I talked to had been waiting 3 hours for an answer regarding her engine light situation. They did not change the mileage/oil sticker on the window. I'll be back.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you recognizing our team’s friendly service while also sharing your feedback regarding the wait time and communication during your visit. We understand the importance of completing routine maintenance efficiently, keeping customers informed, and ensuring service details are properly updated before a vehicle leaves. Please contact Manny Garcia, our Service Director, at [email protected] so we can discuss this further.
Easy to schedule a service appointment. Kept me updated on the progress of the work. Answered all my questions.
Easy to schedule a service appointment. Kept me updated on the progress of the work. Answered all my questions.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that your service visit went so smoothly! Scheduling ease, clear communication, and having your questions answered are all things we work hard to provide, so it means a lot to know that came through during your visit. We look forward to seeing you again next time your Nissan needs attention.
I had a great experience at Reliable Nissan, and I want to give a special thank you to Abdul Kebe and Joshua Bates. Both were friendly, professional, and knowledgeable throughout the entire process. They took the time to answer my questions, explain everything clearly, and made the entire experience smooth and stress-free. I really appreciate their excellent customer service and the effort they put into making sure everything went well. I would definitely recommend Abdul and Joshua to anyone looking for a great car-buying experience at Reliable Nissan. Thank you both for making the process so easy and enjoyable!
I had a great experience at Reliable Nissan, and I want to give a special thank you to Abdul Kebe and Joshua Bates. Both were friendly, professional, and knowledgeable throughout the entire process. They took the time to answer my questions, explain everything clearly, and made the entire experience smooth and stress-free. I really appreciate their excellent customer service and the effort they put into making sure everything went well. I would definitely recommend Abdul and Joshua to anyone looking for a great car-buying experience at Reliable Nissan. Thank you both for making the process so easy and enjoyable!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your experience with us! Abdul and Joshua truly represent the kind of service we work hard to provide every day, and it means a lot to know they made the process smooth and enjoyable for you. We will be sure to pass along your kind words to them both. Thank you for taking the time to share your feedback, and we look forward to being here for you whenever you need us down the road.