Reviews
Quick and easy It was better then going to the dmv, but not as good as sex
Quick and easy It was better then going to the dmv, but not as good as sex
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible Terrible Terrible experience Signs all over the showroom 3 months no payments Didn't happen Looking at 2 cars I asked what is the difference in the price of the 2 cars I was told same price I asked again a little later and was told maybe $20 Not only that the first car I was looking at was a 2027 The second car they never said what year it was I thought it was a 2027 it was not it's a 2026 The difference in price of the 2 cars is $5000 Made no effort to make it right I've bought 3 cars in the last 3 years 5 in the last 8 or so years The first 4 were great experiences I trusted them I won't be back to this dealership In fact I won't go to any Nissan dealership I know this won't be seen by the dealership owner or anyone at corporate Enjoy the $5000
Terrible Terrible Terrible experience Signs all over the showroom 3 months no payments Didn't happen Looking at 2 cars I asked what is the difference in the price of the 2 cars I was told same price I asked again a little later and was told maybe $20 Not only that the first car I was looking at was a 2027 The second car they never said what year it was I thought it was a 2027 it was not it's a 2026 The difference in price of the 2 cars is $5000 Made no effort to make it right I've bought 3 cars in the last 3 years 5 in the last 8 or so years The first 4 were great experiences I trusted them I won't be back to this dealership In fact I won't go to any Nissan dealership I know this won't be seen by the dealership owner or anyone at corporate Enjoy the $5000
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Michael helped me buy my first brand new car!! Sooo happy and thankful 😁 ..Thank you Reliable Nissan..
Michael helped me buy my first brand new car!! Sooo happy and thankful 😁 ..Thank you Reliable Nissan..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Feel I can trust their work and I appreciate their kindness. They care about their customers.
Feel I can trust their work and I appreciate their kindness. They care about their customers.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, haydenrichard2! Knowing that you feel confident in our work and that our team's care has made a positive impression means a great deal to us. We look forward to being here for you whenever you need us.
Excellent service as always. I'll continue to bring in my Nissan Altima 2016, for regular service needs.
Excellent service as always. I'll continue to bring in my Nissan Altima 2016, for regular service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your continued trust in Reliable Nissan to take care of your 2016 Nissan Altima. It’s wonderful to hear that you consistently receive excellent service from our team. We’re grateful for your continued business and look forward to keeping your Altima running smoothly for many more miles! 😊 — The Reliable Nissan Team
Ramon, is a excellent service manager. The staff, technicians are all very friendly and helpful. I will always return there, to get my servicing needs for my NissanAltima.??
Ramon, is a excellent service manager. The staff, technicians are all very friendly and helpful. I will always return there, to get my servicing needs for my NissanAltima.??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We’re thrilled to hear that Ramon and our Service Department team have consistently provided you with friendly and helpful service. We truly appreciate you recognizing the hard work of our staff and technicians. It means a lot to know that you trust Reliable Nissan with your Nissan Altima and plan to continue returning to us for your service needs. We’re grateful for your continued business and look forward to taking care of you and your vehicle for years to come! 😊 — The Reliable Nissan Team
Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service
Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize that your visit involved a longer wait than expected and that our pricing information was not clearly communicated or visible. We understand how important it is for customers to know what to expect regarding both service times and costs. We also apologize if conversations between our staff made you feel that customer service was not receiving the attention it deserved. Our customers should always feel welcomed, respected, and prioritized while visiting our Service Department. We appreciate you bringing these concerns to our attention. Your feedback is valuable and will be shared with our team as we continue working to improve the overall service experience at Reliable Nissan. — The Reliable Nissan Team
xxxxty You guys suck. No rides to take care of business while my car is getting worked on.
xxxxty You guys suck. No rides to take care of business while my car is getting worked on.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear that the lack of transportation options made your service visit frustrating. We understand how important it is to have a way to take care of errands or other commitments while your vehicle is being serviced. We appreciate you sharing your feedback. We’re always looking for ways to improve the customer experience, and your comments regarding transportation options are important to us. — The Reliable Nissan Team
Should take you in when your appointment is scheduled not hours later Unsatisfactory wait time
Should take you in when your appointment is scheduled not hours later Unsatisfactory wait time
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We sincerely apologize for the extended wait you experienced despite having a scheduled appointment. We understand how frustrating it can be to plan your time around an appointment and then have to wait much longer than expected. Your time is valuable, and we appreciate you bringing this concern to our attention. We’ll continue working to improve our scheduling and service processes so appointments are handled as efficiently and promptly as possible. We hope to have the opportunity to provide you with a much better experience in the future.
Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back
Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back
- Customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our team took the time to walk you through the services your vehicle needed. Clear communication is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again, ELISSANCHEZ38!
Thank you so much for the wonderful feedback! We’re glad our team took the time to explain the services your vehicle needed and made sure you understood everything clearly. We truly appreciate your trust in Nissan and your kind words. We look forward to seeing you again and taking great care of you on your next visit!