Reviews
Great dealership great customer service Ramon is the best ! Also they vacuum you're car after service which was awesome
Great dealership great customer service Ramon is the best ! Also they vacuum you're car after service which was awesome
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have bought a car from Abdul before and I returned to him because I knew he would take care of things in the best way, which he did. This dealership is great with friendliness, and they are quite fast in getting everything processed! I always feel welcome there and I feel confident in being able to call with questions after the purchase!
I have bought a car from Abdul before and I returned to him because I knew he would take care of things in the best way, which he did. This dealership is great with friendliness, and they are quite fast in getting everything processed! I always feel welcome there and I feel confident in being able to call with questions after the purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service that I had was supposed to have the tires rotated, which was not done. Makes me wonder if the brake flush was done??
The service that I had was supposed to have the tires rotated, which was not done. Makes me wonder if the brake flush was done??
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent communication. They went beyond professional. They kept me up-to-date. They checked my warranty and they got me a loaner.
Excellent communication. They went beyond professional. They kept me up-to-date. They checked my warranty and they got me a loaner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a 2026 Nissan Sentra from Reliable Nissan, and I had a fantastic experience working with Jessica and Devon! They were both friendly, professional, knowledgeable, and made the entire process easy and stress-free. They answered all my questions, took the time to make sure I understood everything, and never made me feel pressured. I’m absolutely loving my new Sentra and really appreciate everything Jessica and Devon did to make the experience so positive. If you’re looking for a new vehicle and want a dealership that treats you right, I highly recommend Jessica, Devon, and Reliable Nissan! Kasadi was also a sweetheard and helped me get all my vehicle questions answered.
I recently purchased a 2026 Nissan Sentra from Reliable Nissan, and I had a fantastic experience working with Jessica and Devon! They were both friendly, professional, knowledgeable, and made the entire process easy and stress-free. They answered all my questions, took the time to make sure I understood everything, and never made me feel pressured. I’m absolutely loving my new Sentra and really appreciate everything Jessica and Devon did to make the experience so positive. If you’re looking for a new vehicle and want a dealership that treats you right, I highly recommend Jessica, Devon, and Reliable Nissan! Kasadi was also a sweetheard and helped me get all my vehicle questions answered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and ready to go. The very next day, my A/C was blowing hot air again, so I had to take my car back. This time, I was told my A/C condenser was broken. That makes absolutely no sense because the technician had previously told me nothing was broken. Either my vehicle was never properly diagnosed, or I was given completely inaccurate information. I was later informed that the technician who worked on my car was no longer employed there. If the dealership acknowledges there was a serious enough issue with the technician's work, why am I still being held responsible for paying for an incorrect diagnosis? I have requested a full refund multiple times, and no one will give me a straight answer. Every time I ask about the refund, I'm told that it's "being worked on." Days have turned into weeks, and I still haven't received my money or even a clear explanation of when or if I will be refunded. It's incredibly frustrating to have my hard-earned money tied up while the dealership continues to avoid giving me an answer. To make matters worse, they continue to say I have to pay for the diagnosis. Why should I have to pay for a diagnosis that was clearly wrong? I paid for professional service, trusted their expertise, and left with the exact same problem I came in with. This entire experience has been frustrating and unacceptable. I have wasted my time, my money, and countless hours trying to get someone to take responsibility. The lack of communication, accountability, and customer service has been unbelievable. I will never return to Reliable Nissan, and I strongly encourage others to be cautious before trusting them with their vehicle.
I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and ready to go. The very next day, my A/C was blowing hot air again, so I had to take my car back. This time, I was told my A/C condenser was broken. That makes absolutely no sense because the technician had previously told me nothing was broken. Either my vehicle was never properly diagnosed, or I was given completely inaccurate information. I was later informed that the technician who worked on my car was no longer employed there. If the dealership acknowledges there was a serious enough issue with the technician's work, why am I still being held responsible for paying for an incorrect diagnosis? I have requested a full refund multiple times, and no one will give me a straight answer. Every time I ask about the refund, I'm told that it's "being worked on." Days have turned into weeks, and I still haven't received my money or even a clear explanation of when or if I will be refunded. It's incredibly frustrating to have my hard-earned money tied up while the dealership continues to avoid giving me an answer. To make matters worse, they continue to say I have to pay for the diagnosis. Why should I have to pay for a diagnosis that was clearly wrong? I paid for professional service, trusted their expertise, and left with the exact same problem I came in with. This entire experience has been frustrating and unacceptable. I have wasted my time, my money, and countless hours trying to get someone to take responsibility. The lack of communication, accountability, and customer service has been unbelievable. I will never return to Reliable Nissan, and I strongly encourage others to be cautious before trusting them with their vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
On Sept, 14,2025, I purchased a 2023 rogue from Reliable Nissan. We e-signed most of contract . Finance manager Jesse Flores offered a platinum warranty coverage, we declined. Then Jesse reduced the interest to entice us to buy platinum warranty for 4200$ . We declined. He reduced the platinum warranty to 3200$. We accepted. After some time I looked in my contract and discovered my platinum warranty contract was not in my contract copies. So I obtained a copy of my contract from reliable Nissan and found that Jesse Flores had forged an e-signature on Sept, 15, 2025, a day after we were at dealership for a lesser gold warranty. Reliable Nissan condones such practices because management is aware of Jesse’s actions and he has been promoted.
On Sept, 14,2025, I purchased a 2023 rogue from Reliable Nissan. We e-signed most of contract . Finance manager Jesse Flores offered a platinum warranty coverage, we declined. Then Jesse reduced the interest to entice us to buy platinum warranty for 4200$ . We declined. He reduced the platinum warranty to 3200$. We accepted. After some time I looked in my contract and discovered my platinum warranty contract was not in my contract copies. So I obtained a copy of my contract from reliable Nissan and found that Jesse Flores had forged an e-signature on Sept, 15, 2025, a day after we were at dealership for a lesser gold warranty. Reliable Nissan condones such practices because management is aware of Jesse’s actions and he has been promoted.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing your concerns to our attention. We take allegations regarding contracts, signatures, and finance products extremely seriously. We’re sorry to hear that you feel your experience did not meet the standards you expected from Reliable Nissan. Because this involves specific details of a vehicle purchase and finance documentation, we would like the opportunity to review the records and circumstances surrounding your transaction directly. Please contact our management team so we can investigate your concerns and work toward an appropriate resolution. We value our customers and are committed to addressing concerns fairly and professionally. Thank you for giving us the opportunity to look into this matter.
Typical experience for a dealership. Employees are unapproachable and arrogant. Not the friendliest of people....except sales person Abdul. He is great.
Typical experience for a dealership. Employees are unapproachable and arrogant. Not the friendliest of people....except sales person Abdul. He is great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re sorry to hear that your experience with some members of our team left you feeling that they were unapproachable or not as welcoming as they should have been. That is certainly not the experience we want for our customers. We truly appreciate you recognizing Abdul for his great service. We’ll be sure to share your kind words with him. We also appreciate your feedback and will use it as an opportunity to improve the experience we provide to every customer. Thank you for choosing Reliable Nissan.
Reliable Nissan is and always has been a Great Dealership. The Area is Always Clean.
Reliable Nissan is and always has been a Great Dealership. The Area is Always Clean.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! We’re thrilled to hear that you find our dealership clean, our team friendly and pleasant, and that we consistently keep our appointments. It means a lot to know you consider us the best in town! We truly appreciate your support and look forward to seeing you again. 😊🚗
Reliable Nissan is always very good to me They provide a Ride if you do not want to stay
Reliable Nissan is always very good to me They provide a Ride if you do not want to stay
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve always had a great experience at Reliable Nissan. We take pride in keeping our dealership clean and welcoming for our customers. We truly appreciate your loyalty and look forward to serving you again! 😊🚗