Reviews
Excellent service as always. I'll continue to bring in my Nissan Altima 2016, for regular service needs.
Excellent service as always. I'll continue to bring in my Nissan Altima 2016, for regular service needs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your continued trust in Reliable Nissan to take care of your 2016 Nissan Altima. It’s wonderful to hear that you consistently receive excellent service from our team. We’re grateful for your continued business and look forward to keeping your Altima running smoothly for many more miles! 😊 — The Reliable Nissan Team
Ramon, is a excellent service manager. The staff, technicians are all very friendly and helpful. I will always return there, to get my servicing needs for my NissanAltima.??
Ramon, is a excellent service manager. The staff, technicians are all very friendly and helpful. I will always return there, to get my servicing needs for my NissanAltima.??
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We’re thrilled to hear that Ramon and our Service Department team have consistently provided you with friendly and helpful service. We truly appreciate you recognizing the hard work of our staff and technicians. It means a lot to know that you trust Reliable Nissan with your Nissan Altima and plan to continue returning to us for your service needs. We’re grateful for your continued business and look forward to taking care of you and your vehicle for years to come! 😊 — The Reliable Nissan Team
Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service
Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize that your visit involved a longer wait than expected and that our pricing information was not clearly communicated or visible. We understand how important it is for customers to know what to expect regarding both service times and costs. We also apologize if conversations between our staff made you feel that customer service was not receiving the attention it deserved. Our customers should always feel welcomed, respected, and prioritized while visiting our Service Department. We appreciate you bringing these concerns to our attention. Your feedback is valuable and will be shared with our team as we continue working to improve the overall service experience at Reliable Nissan. — The Reliable Nissan Team
xxxxty You guys suck. No rides to take care of business while my car is getting worked on.
xxxxty You guys suck. No rides to take care of business while my car is getting worked on.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear that the lack of transportation options made your service visit frustrating. We understand how important it is to have a way to take care of errands or other commitments while your vehicle is being serviced. We appreciate you sharing your feedback. We’re always looking for ways to improve the customer experience, and your comments regarding transportation options are important to us. — The Reliable Nissan Team
Should take you in when your appointment is scheduled not hours later Unsatisfactory wait time
Should take you in when your appointment is scheduled not hours later Unsatisfactory wait time
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We sincerely apologize for the extended wait you experienced despite having a scheduled appointment. We understand how frustrating it can be to plan your time around an appointment and then have to wait much longer than expected. Your time is valuable, and we appreciate you bringing this concern to our attention. We’ll continue working to improve our scheduling and service processes so appointments are handled as efficiently and promptly as possible. We hope to have the opportunity to provide you with a much better experience in the future.
Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back
Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our team took the time to walk you through the services your vehicle needed. Clear communication is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again, ELISSANCHEZ38!
Thank you so much for the wonderful feedback! We’re glad our team took the time to explain the services your vehicle needed and made sure you understood everything clearly. We truly appreciate your trust in Nissan and your kind words. We look forward to seeing you again and taking great care of you on your next visit!
I had a great experience at Reliable Nissan and want to give a special shout-out to Manny Garcia and Brandon in the Service Department. Both of them were friendly, professional, and genuinely helpful throughout my visit. Manny did a great job making sure everything was explained clearly and that I knew what to expect. He was patient, courteous, and took the time to answer my questions. Brandon was also excellent and made sure I was kept informed about my vehicle and the service being performed. Their communication and attention to customer service really stood out. It’s always reassuring to bring your vehicle somewhere that has a team you can trust. Manny and Brandon made the service experience easy and stress-free, and I really appreciate the way they treated me and my vehicle. Thank you to Manny Garcia and Brandon for the excellent customer service. I’ll definitely be returning to Reliable Nissan for my future service needs and would recommend them to anyone looking for a friendly and professional service department!
I had a great experience at Reliable Nissan and want to give a special shout-out to Manny Garcia and Brandon in the Service Department. Both of them were friendly, professional, and genuinely helpful throughout my visit. Manny did a great job making sure everything was explained clearly and that I knew what to expect. He was patient, courteous, and took the time to answer my questions. Brandon was also excellent and made sure I was kept informed about my vehicle and the service being performed. Their communication and attention to customer service really stood out. It’s always reassuring to bring your vehicle somewhere that has a team you can trust. Manny and Brandon made the service experience easy and stress-free, and I really appreciate the way they treated me and my vehicle. Thank you to Manny Garcia and Brandon for the excellent customer service. I’ll definitely be returning to Reliable Nissan for my future service needs and would recommend them to anyone looking for a friendly and professional service department!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, aliciaguvara45! Manny and Brandon will be so glad to hear that their efforts made a real difference during your visit. It means a lot to know that clear communication and attentive service stood out to you, and that you left feeling confident in the care your vehicle received. We look forward to seeing you again at Reliable Nissan for your future service needs!
I had an excellent experience at Reliable Nissan, and I want to give a special thank you to both Abdul in Sales and Brandon in Service. I recently purchased a Pathfinder, and the entire experience was smooth, welcoming, and stress-free from start to finish. Abdul was fantastic to work with during the purchase. He was friendly, knowledgeable, patient, and took the time to make sure I found the right Pathfinder for my needs. He answered all of my questions, explained everything clearly, and never made me feel pressured. I really appreciated how professional and helpful he was throughout the entire process. Brandon in the Service Department was also outstanding. He made sure I felt taken care of and was helpful with any questions I had about my vehicle. His communication and customer service really stood out and made me feel confident that I can count on Reliable Nissan even after the sale. It’s refreshing to have a dealership where both the sales and service teams genuinely make you feel valued as a customer. I’m very happy with my Pathfinder and my experience at Reliable Nissan. I would definitely recommend Abdul and Brandon to anyone looking for a great experience and would happily return to Reliable Nissan in the future!
I had an excellent experience at Reliable Nissan, and I want to give a special thank you to both Abdul in Sales and Brandon in Service. I recently purchased a Pathfinder, and the entire experience was smooth, welcoming, and stress-free from start to finish. Abdul was fantastic to work with during the purchase. He was friendly, knowledgeable, patient, and took the time to make sure I found the right Pathfinder for my needs. He answered all of my questions, explained everything clearly, and never made me feel pressured. I really appreciated how professional and helpful he was throughout the entire process. Brandon in the Service Department was also outstanding. He made sure I felt taken care of and was helpful with any questions I had about my vehicle. His communication and customer service really stood out and made me feel confident that I can count on Reliable Nissan even after the sale. It’s refreshing to have a dealership where both the sales and service teams genuinely make you feel valued as a customer. I’m very happy with my Pathfinder and my experience at Reliable Nissan. I would definitely recommend Abdul and Brandon to anyone looking for a great experience and would happily return to Reliable Nissan in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for sharing such a detailed and thoughtful review, N.F! It's wonderful to hear that your Pathfinder purchase was a smooth and stress-free experience from beginning to end. Abdul and Brandon will both be thrilled to know that their efforts made such a positive impression on you. We take pride in having a team that genuinely cares about our customers, not just during the sale but long after as well. We appreciate your recommendation and look forward to seeing you again at Reliable Nissan!
I had another great experience with the service department at Reliable Nissan. Everyone was welcoming, professional, and respectful of my time. The team made checking in easy and kept me updated throughout the entire visit, which I really appreciated. They explained the work being performed and made sure I knew what was going on with my vehicle. I never felt rushed, and any questions I had were answered clearly. It’s always nice to have a service department that takes the time to make customers feel comfortable and valued. The vehicle was taken care of, the process was smooth, and I was very pleased with the overall experience. I’ll definitely continue using Reliable Nissan for my service needs and would recommend their service department to anyone looking for a dependable and customer-friendly place to maintain their Nissan.
I had another great experience with the service department at Reliable Nissan. Everyone was welcoming, professional, and respectful of my time. The team made checking in easy and kept me updated throughout the entire visit, which I really appreciated. They explained the work being performed and made sure I knew what was going on with my vehicle. I never felt rushed, and any questions I had were answered clearly. It’s always nice to have a service department that takes the time to make customers feel comfortable and valued. The vehicle was taken care of, the process was smooth, and I was very pleased with the overall experience. I’ll definitely continue using Reliable Nissan for my service needs and would recommend their service department to anyone looking for a dependable and customer-friendly place to maintain their Nissan.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear that your visit to Reliable Nissan was such a positive one, Margarita! It means a lot to know that our service team made you feel welcome, kept you informed, and took the time to answer your questions along the way. We work hard to make every visit as smooth and comfortable as possible, so feedback like yours is truly encouraging. We look forward to taking care of your vehicle again and appreciate your recommendation to others.
I had a great experience with the service department at Reliable Nissan. From the moment I arrived, everyone was friendly, professional, and helpful. The service team made the process easy and kept me informed about what was being done with my vehicle. I really appreciated the communication throughout the visit. They took the time to explain the service and answer my questions, which made me feel confident that my vehicle was being taken care of properly. The staff was courteous, efficient, and made sure everything was handled before I left. I also appreciate how clean and welcoming the dealership is. It’s clear that Reliable Nissan cares about taking care of their customers, not just getting the vehicle serviced and sending them on their way. Overall, I’m very happy with my experience and will definitely continue bringing my vehicle to Reliable Nissan for service. I would recommend their service department to anyone looking for friendly customer service, good communication, and a team that takes pride in their work.
I had a great experience with the service department at Reliable Nissan. From the moment I arrived, everyone was friendly, professional, and helpful. The service team made the process easy and kept me informed about what was being done with my vehicle. I really appreciated the communication throughout the visit. They took the time to explain the service and answer my questions, which made me feel confident that my vehicle was being taken care of properly. The staff was courteous, efficient, and made sure everything was handled before I left. I also appreciate how clean and welcoming the dealership is. It’s clear that Reliable Nissan cares about taking care of their customers, not just getting the vehicle serviced and sending them on their way. Overall, I’m very happy with my experience and will definitely continue bringing my vehicle to Reliable Nissan for service. I would recommend their service department to anyone looking for friendly customer service, good communication, and a team that takes pride in their work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear about your experience at Reliable Nissan, Savannah! It means a lot to know that our service team made you feel informed and well taken care of from start to finish. Clear communication and friendly service are things we work hard to provide, and it's great to hear that came through during your visit. We look forward to seeing you again the next time your vehicle needs service, and we truly appreciate your recommendation.