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Reliable Nissan

(2,659 reviews)
Visit Reliable Nissan
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (505) 796-5635 (505) 796-5635
Used (505) 485-1071 (505) 485-1071
Service (505) 750-9582 (505) 750-9582

Reviews

(2,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Nissan from DealerRater.

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FRIENDIY IT SHOULDNT TAKE MORE THAN 5 HOURS TO BUY A

FRIENDIY IT SHOULDNT TAKE MORE THAN 5 HOURS TO BUY A CAR SNACKS AND DRINKS SHOULD BE PROVIDED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you found our team friendly and welcoming. Your feedback about the time it takes to complete a vehicle purchase is valuable to us, and we understand that a lengthy process can be challenging. We appreciate your suggestion about providing refreshments during longer visits, as we want every customer to feel comfortable throughout their experience with us. Your 5-star rating means a great deal to our team at Reliable Nissan, and we're grateful you chose us for your automotive needs.

The people were very nice.

The people were very nice. Although I was leaving on a trip and asked if they put windshield fluid. They said yes, but on the trip it was still empty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our team provided you with excellent service and made your visit a positive one. It's fantastic to know that we were able to accommodate your scheduling needs with a quick appointment, especially when you had travel plans. Your kind words about working with our staff mean a great deal to us. We truly appreciate customers like you and look forward to serving you again at Reliable Nissan.

I had to get our attorney general.

I had to get our attorney general. Very disappointed ?? I would like to know who is asking these questions before I answer anymore. Who is asking for this survey?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly value your feedback and would like to learn more about your experience so we can improve. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience so we can discuss this further. Thank you.

The service manager helped to bring the cost down after a

The service manager helped to bring the cost down after a very costly repair of the transmission.And then going in yet, again for now, the alternator. He was nice enough to give me a loner. The only problem is, the tech did not Put on the skid plate correctly and it is dragging.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's regrettable to hear about the issues you've experienced with your recent visits. We understand your frustration. We appreciate you acknowledging the service manager's efforts in helping reduce your repair costs and providing you with a loaner vehicle during this time. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns.

Great experience with my sister Liz and the internet team

Great experience with my sister Liz and the internet team at Reliable. Thanks everyone I appreciate you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your wonderful feedback about your experience with Liz and our internet team. It means so much to us when customers take the time to share their positive experiences. We understand how important it is to have a smooth and supportive process, and we're delighted that our team was able to provide that for you and your sister. Your appreciation truly motivates us to continue delivering excellent service to every customer who visits us.

It was a very good experience.

It was a very good experience. Everyone was friendly. I always like doing business at reliable Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our friendly team. We truly appreciate your continued trust in Reliable Nissan and your loyalty as a customer.

Mismanagement at its finest.

Mismanagement at its finest. You left one guy out there working and trying to help customers while the other guys screwed around inside

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you feel this way about your recent experience. We understand your frustration. Your feedback is important to us, and we take these concerns seriously. We would appreciate the opportunity to discuss this matter further with you directly. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can work toward a resolution.

Tiarre and Abdul were great.

Tiarre and Abdul were great. They found us the truck they wanted and Tiarre made sure we were covered and protected on the truck when something breaks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like our staff did an excellent job helping you find exactly the vehicle you were looking for. We're particularly pleased that you felt well taken care of regarding protection and coverage for your new truck. Your satisfaction means everything to us at Reliable Nissan, and we're grateful you chose us for your automotive needs. Thank you for taking the time to share your positive experience with others.

We were helped in a kind and efficient manner, ensuring

We were helped in a kind and efficient manner, ensuring that we were getting what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are grateful that you found our team to be both kind and efficient during your visit. It's wonderful to hear that we were able to ensure you received exactly what you were looking for. Your positive feedback about the helpful service you experienced means a great deal to us at Reliable Nissan. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of quality service in the future.

I always have a good experience there.

I always have a good experience there. They got me out quickly To be honest I don't like the new layout of the service area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you consistently have positive experiences with us, Tim! We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with excellent service at Reliable Nissan.