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Reliable Nissan

(2,659 reviews)
Visit Reliable Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (505) 796-5635 (505) 796-5635
Used (505) 485-1071 (505) 485-1071
Service (505) 750-9582 (505) 750-9582

Reviews

(2,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Nissan from DealerRater.

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Yeah they were super helpful and explained everything

Yeah they were super helpful and explained everything really clearly, they made sure we had no more questions and were just overall great. ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that our team provided clear explanations and thorough assistance. Your positive words mean so much to us at Reliable Nissan. We appreciate you sharing your experience and look forward to serving you again!

We had a horrible car buying experience.

We had a horrible car buying experience. We will never use or recomened Reliable Nissan again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's unfortunate to hear that you are disappointed with your car buying experience. Your feedback helps us identify areas where we can work to improve our service delivery. We value the time you took to share your concerns. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your experience in detail and work toward a resolution.

Very expensive and had to add coolant when I got home

Very expensive and had to add coolant when I got home because nothing was showing in reservoir. Tire pressure was adjusted to 37.5psi, correct pressure is 32, had to adjust. Paid 159.00 dollars for a technician to tell me my steering control buttons were bad, I already knew that. That was why I bought the car in to get them replaced as I stated in the online appointment form. The price for replacement is not worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your feedback and are glad you chose us for your service needs. We understand your concerns about the service costs and the issues you encountered afterward. Your experience is valuable feedback for us. We take these concerns seriously as they help us improve our service quality and communication processes.

They were rude misleading.

They were rude misleading. I put $20,000 down on my truck. It didn’t even go towards the truck. I don’t know where it went. Yeah thumbs down they suck. They screwed me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand how troubling it can be when the details of a purchase don’t feel clear, especially regarding a down payment. We want every guest to have full confidence in how their transaction is handled, and we’d welcome the chance to review the paperwork with you so we can clarify exactly what occurred and ensure all information is transparent. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com, so we can help you directly.

All employees were very friendly from the outside to the

All employees were very friendly from the outside to the inside. Will highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team made such a positive impression on you from the moment you arrived. Your kind words about our staff's friendliness mean so much to us, as we strive to create a welcoming environment for every visitor. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and professionalism.

The dealership treated me fairly and worked with me every

The dealership treated me fairly and worked with me every step of the way to ensure I left their lot with a vehicle I love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us, Keator. We are truly grateful to hear that our team provided you with fair treatment and guided you through every step of your journey. Knowing that you drove away with a vehicle you absolutely love makes our day. Your satisfaction is what drives our commitment to delivering exceptional service to every customer who walks through our doors. We appreciate you taking the time to share your positive experience at Reliable Nissan.

Excellent customer service.

Excellent customer service. Both the sales agent and the business office person were very very efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear about your excellent experience with both our sales and business office staff. Your feedback about their efficiency means so much to us. We appreciate you taking the time to share your experience with Reliable Nissan!

The service was great and I was thankful they were able

The service was great and I was thankful they were able to take care of my vehicle on short notice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're delighted we could provide excellent service on short notice. Your satisfaction means everything to our team. Thank you for choosing Reliable Nissan, and we look forward to serving you again.

He was very kind, cordial, he helped me find what I was

He was very kind, cordial, he helped me find what I was looking for. I give him a 10/10. I would recommend him without hesitation to my friends and family. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team member provided you with such exceptional service and helped you find exactly what you were looking for. His kindness and cordial approach truly reflect the values we strive to uphold at Reliable Nissan. Your perfect rating and willingness to recommend us to your friends and family means the world to us. We appreciate your trust and look forward to serving you again in the future.

It was great!

It was great!! Had no issues with the team and the communication was great It was great!! Had no issues with the team and the communication was great. Reliable Nissan are the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your fantastic experience with our team and communication. Your kind words about Reliable Nissan mean the world to us. We appreciate your trust and look forward to serving you again!