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Richardson Chrysler Jeep Dodge Ram

(626 reviews)
Visit Richardson Chrysler Jeep Dodge Ram
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (972) 755-1973 (972) 755-1973
Used (972) 591-0287 (972) 591-0287
Service (972) 591-0743 (972) 591-0743

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richardson Chrysler Jeep Dodge Ram from DealerRater.

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Shopping for new but bought used.

Good dealer. Liked their sales person, courtesy, and patients while seeking my vehicle needs. Bought a used truck. Got a good deal. Hard to bargain with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback!

Car buyer

The Purchase of my new jeep gladiator was smooth and easy dealership, sales and finance made it a easy process. 5 star experience a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

stay away from this place they try to low ball me

low ball me on my trade in , 20,000 to 30,000 over most over dealers werent willing to come down and try to get mte to 82 months.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Doug, customer service is our top priority and we want to see if we can address your issue. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.

Great Ram Dealer

This is the 3rd vehicle I've purchased from Richardson CJDR. The people are professional, friendly and knowledgeable. Their vehicle pricing is good and it is always a pleasure to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

This is the 3rd vehicle I've purchased from Richardson...

This is the 3rd vehicle I've purchased from Richardson CJDR. The people are professional, friendly and knowledgeable. Their vehicle pricing is good and it is always a pleasure to do business with them. Adam and Danny were both great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your positive feedback, from all of us here at Richardson Chrysler Jeep Dodge!

Went for a test drive of a used 2 door Jeep Wrangler....

Went for a test drive of a used 2 door Jeep Wrangler. Adam was great to deal with and ended up purchasing a new 4 door Jeep Wrangler after exploring options. Allowed to take a new vehicle overnight and wife and I liked it and set out to make a deal for it. Good experience and treated us right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Good service, fair prices. Customer for life. They are...

Good service, fair prices. Customer for life. They are reasonable and fair. They gave me a fair amount on my trade which was the deciding factor in buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Richardson CJDR!

Customer

We were not given the sale price on the internet for the new truck we bought with rebates. The explanation was they added additional equipment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.

THE BEST

This is the second vehicle I have bought from them and when I am ready for the third I know where to go. I can’t recommend them enough. The process is very simple, HONEST, and laid back. The staff is very helpful and ready to answer questions. My salesman was named Connor and he was very attentive and willing to do what ever it took to ensure I had the best experience possible. This dealership makes buying a car fun! I am very great full to have left with my DREAM car and one happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Second time buying a car here couldn’t be happier with...

Second time buying a car here couldn’t be happier with the experience, quick clean and simple both times gladly be a forever customer here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your positive feedback!