Reviews
Write a reviewWe were treated like family. Matt and Nate took such good care of our needs, so we will never go anywhere else for a vehicle. They truly proved that they cared about what we could afford and needed! We love Webb Chevrolet!
We were treated like family. Matt and Nate took such good care of our needs, so we will never go anywhere else for a vehicle. They truly proved that they cared about what we could afford and needed! We love Webb Chevrolet!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alicia, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Webb Chevrolet Team
Oil change took longer than promised and they pinched the windshield washer hose causing it not to spray to clean windshield.
Oil change took longer than promised and they pinched the windshield washer hose causing it not to spray to clean windshield.
- Customer service
- 3.0
- Buying process
- 3.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Webb Chevrolet Team
This visit was a change and a surprise, per the quick service I received.
This visit was a change and a surprise, per the quick service I received.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Webb Chevrolet Team
Great customer service, Great people that always ready to help you on a new car or truck. Great managers that support their sale people to have the better deal.
Great customer service, Great people that always ready to help you on a new car or truck. Great managers that support their sale people to have the better deal.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Webb Chevrolet Team
Thomas Bowling sold me my first brand new car and he was excellent and the dealership was clean and the customer service was exceptional. Highly recommend
Thomas Bowling sold me my first brand new car and he was excellent and the dealership was clean and the customer service was exceptional. Highly recommend
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I waited over three hours for an oil change, I found out a few days later the wiper fluid was empty, they didn't refilled as it was stated on the invoice.
I waited over three hours for an oil change, I found out a few days later the wiper fluid was empty, they didn't refilled as it was stated on the invoice.
- Customer service
- 3.0
- Buying process
- —
- Quality of repair
- 3.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucille, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Webb Chevrolet Team
I appreciate Webb Chevrolet for my vehicle services.
I appreciate Webb Chevrolet for my vehicle services.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you so much for your positive comments about Webb Chevrolet! We hope to see you soon!
Booked service appointment online a month in advance. Waited over an hour for a simple oil change. After asking if my vehicle was ready 1.5 hours after arriving, I was told they parked it in the yard and forgot about it. No explanation or offer to make it right but I could wait another hour if I wanted the oil changed. I wouldn’t trust these guys to work on anything if they can’t even handle a simple oil change. Incompetent!
Booked service appointment online a month in advance. Waited over an hour for a simple oil change. After asking if my vehicle was ready 1.5 hours after arriving, I was told they parked it in the yard and forgot about it. No explanation or offer to make it right but I could wait another hour if I wanted the oil changed. I wouldn’t trust these guys to work on anything if they can’t even handle a simple oil change. Incompetent!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, it is disappointing for us to hear that your experience was anything less than great. We hope you are willing to give us another chance. Please reach out to us at (505) 325-1911 so we can work towards a resolution.
Had vehicle service and checked. The service was very professional and the recommendations for repair were very well done.
Had vehicle service and checked. The service was very professional and the recommendations for repair were very well done.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Hopper, we are so pleased you enjoyed your visit to Webb Automotive Group, Inc.! Thank you, and have a fantastic day!
Quick service and friendly reminders with friendly customer service ..thank you ..
Quick service and friendly reminders with friendly customer service ..thank you ..
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase