Bob Moore Kia Northwest

We were looking to get a new car for my wife, Bob Moore Kia had one she liked, we called and talked to Devon French, he was awesome throughout the complete process. From the initial phone call to having the cats ready for us to look at when we arrived. He worked to get the deal together and walked us over to finance. There we were helped by Robert Ali and Kendrick Neal. They both went above and beyond in getting us the financing that we needed. We are very pleased with the complete buying experience. Would recommend the complete team that helped us at Bob Moore.

Horrible. I was diagnosed something totally different then the actual problem and was charged even though what was really wrong with my car was under warranty...that's why I always get a second opinion!!!!

From my original buying experience to my recent first time experience with the service department, I cannot say anything negative. Our sales person, Devon… Our sales manager, Don Hill… And now Nathan in the service department are wonderful ambassadors of this dealership.

This here is my first ever review. I was what I would call a Kia enthusiast(never own a different brand) and currently the proud( not so proud anymore) owner of a 2015 Kia Soul that I loved very much until few months ago when I started experiencing engine problems. I had my car towed to Bob Moore Kia northwest and after a stressful 2 months and 4 days (during which I had to pay for a rental and still trying to be reimbursed by Kia), I was able to get my car back on June 27th 2023 at around 5:47pm with a remanufactured engine. I didn't really drive on the 28th and on the 29th I drove to pick up my groceries from Walmart. On my way there my car started acting out, stopped in the middle of the road and was filled of smoke, I struggled to open the doors and was helped out by passersby. I had my car towed back to the same dealership was told some pipes were not tight enough , came loose because of the pressure spreading coolant all over everything and the lady that was at the counter ensured me it is fixed and I was not provided any receipt or documentation for it. Fast forward to Saturday 8th July, while driving to work I started to smell like burned plastic, the engine check light came on, the car was shaking and the time for me to take the exist there was smoke everywhere. I called Bob Moore Kia and was told service was closed and will be open Monday so I had to miss the full shift and figure out what to do. Today Monday, I was able to get to the dealership(missing work) and after about 2h of wait I am told there is a hole on my radiator neck or something like that (estimated repair to cost about $400)that I responsible for, my car shakes, I can turn my car off, take the key out and the engine will still be on. My car stayed more that 2month at the dealership with no hole, no hole was found when I brought the car back because of loose pipe caused by pressure, but it my fault, I am told the color of coolant in my car is not used by Kia but my car was not at another dealership or garage and I don't know how or where to put coolant. This is for sure my last Kia. Thank you Kia , I will now be stressed driving my car until I can get rid of it.

I could not have asked for better customer service! Joseph Kelly is an amazing salesman, no pressure sales and totally honest. This was my first time buying a brand new car and everyone from Joseph Kelly to Robert Ali made this experience FUN! Which I never thought car buying would be. Thank you so much! You are AMAZING and I will be sending all my friends and family to you! God Bless!

The professionalism displayed by Joseph and Trey was in 2nd to none. I have bought a number of new cars over the years, including 3 other Kias from a different dealership. I will return when it is time for my next purchase. I have shared my incredible experience with numerous colleagues. I have expressed my appreciation for the dealership and specifically the individuals I had the privilege of working with. I will highly recommend Bob Moore Kia to anyone I know who is looking to make a purchase. Thank you Joseph and Trey! I love my Seltos!

Nathan Powers and Daniel the mechanic are a great team ! They sincerely care about their customers!!

I left car for 2 days. Just diagnostic. No work done. $300. I felt they could have done some work on it. My receipt said they did a courtesy wash on car but they didn’t. This is my 4 th KIA that I have bought as new cars and may look at something different next time I buy new.

Everyone very professional and nice, facilities very clean. While there I checked out inventory but sparc

Is good people repair my car faster and good service recommend this dealer always help to repair my car thanks